Name: Newport News Behavioral Health Center
Address: 17579 Warwick Boulevard, Newport News, VA, 23603
Telephone: 757-888-0400 x300
Rating: 2.1707

Private & Confidential

(877) 322-2450

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Newport News Behavioral Health Center

41 Reviews

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This Newport News, VA addiction treatment center provides Emotional health care specific to each customer's demands. Together with Hospital in patient and Residential services, Newport News Behavioral Health Center's comprehensive substance abuse treatment programs are effective in solidifying the road to a lifelong healing.

Alcohol and Drug Addiction Treatment

Alcohol and Drug Treatment Services

Male and Female are all welcome at Newport News Behavioral Health Center and rigorously use Children/adolescents and Young adults. Using their primary focus being on Emotional health care services, the personalized and unique treatment programs are successful when using:

Individual psychotherapy
Couples/family therapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy
Behavior modification
Integrated dual disorders treatment
Trauma therapy
Activity therapy
Psychotropic medication

Addiction Treatment Programs

Unique programs and classes have been supported regularly at this addiction treatment center in Newport News that revolve round clients learning valuable capabilities to in challenging situations with a sober mind. These specific programs and classes are:

Newport News Behavioral Health Center facilitates optimum addiction treatment for each client by utilizing the following:

Persons with co-occurring mental and substance abuse disorders
Military families
Persons who have experienced trauma
Children with serious emotional disturbance (SED)
Persons with post-traumatic stress disorder (PTSD)
Case management
Consumer-run (peer-support) services
Diet and exercise counseling
Education services

Drug and Alcohol Rehab

Smoking is not permitted as of this drug and alcohol rehab from Newport News, Virginia.

Finding an efficient substance abuse treatment program ensures a solid recovery. Financing is allowed at Newport News Behavioral Health Center which includes Cash or self-payment, Medicaid, State financed health insurance plan other than Medicaid, Private health insurance, Military insurance (e.g., State mental health agency (or equivalent) financing, State welfare or child and family services capital, State corrections or juvenile justice capital, State education financing, Other State financing, County or local government funds, Community Service Block Grants and Community Mental Health Block Grants.

It's urged that you simply contact this facility directly for any extra information you might require.

Newport News Behavioral Health Center Reviews

Amazing Reviews:

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Isa mot

I noticed that most of the reviews are for residential, so I’ll leave one for acute. I was a patient here for a week, and it was pretty good, all things considered.

Brian wales

My son was here. I met some of the most thoughtful people I have known in my life. They cared about my son. My son didn't always like it there, but what kid would. Thank you to the staff at this facility. I honestly can say, you saved my son's life

Rebekah Sisson

2 months ago, one of my very best friends died here due to the staff’s negligence. I’ve known other people that have been sent here, and almost got sent here myself, and have heard nothing but terrible things. All the staff and supervisors here should be ashamed. My Raven would still be alive today had they not ignored her pleas for help. She was such a strong girl and wouldn’t have begged for help had she not desperately needed it. I hope the persons responsible for this pay dearly for it. The day she went in there, she told me how sick she was and asked me what I had heard about it and was scared. The lack of compassion and pure heartlessness of the people who work here reflect clearly in their ratings and reviews. This place should be shut down and every single last one of the staffers there deserve to rot in prison. Be concerned if your child or loved one gets sent here. Raven wasn’t the first child to die here, and if nothing changes she won’t be the last.

Nyajah Rodas

Thank you i feel like ya'll help me a lot i stop fighting and cutting thanks

Nancy Ambert

This place saved my daughter's life. The program works IF you work the program.

Regina hudson

My daughter Hated this place I'm glad she is home now. I told the courts that Ruther take the time with my child instead of a institution . That My child no Thanks.

Angela lehnhardt

My child has been here for almost a week. I got not a single call on behalf of my child's welfare except for a nurse asking for approval for medicine. I must have called 20 plus times left messages and not a call back. It's as if the place has no policy of informing the parents. When I finally was able to reach someone, all I got was well I was busy. Sorry, my child is my most important interest, I need to know what is going on. I come to pick my child up and am still sitting her over an hour later. This place seems to not care about your time or your child. I had to drive 3 hrs to come one way, how about taking people's time and their lives into consideration before scheduling appts that you can't show up for. Lack of consideration. Don't go here, this is a joke. Not to mention I really didn't need to know The other persons child's problems that were discussed in the lobby. Go elsewhere!

wig snatcher

I went here for about a week. It was some trash, did not help me. Im still the same way. Parents dont take your kids here, just talk to them. The things they tell you will happen such as solo time with a counselor does not happen. Group time doesn't help, just makes you feel awkward. The staff obviously is there only for money and not to help. Just talk to your kids, it helps way more. It's a complete waste of money. The food isnt even good. Although my name is wig snatcher, im completely serious.

Dalton John McElroy

I was here about 4 months ago for almost 2 years.What a horrible place this was.Food,disgusting:people,disrespectful:the only good thing was I got my truck back after all of the hell I went through.Highly NOT recommended..I knew the girl who sadly passed away here.I'm so sorry for that family.Ya'll got my blessings.

Lily Smith

I was just a resident there for 5 going on 6 months released on june 29th , I learned a lot but that was literally me ranting to another RESIDENT building a trusting bond and moving on from my trauma . I had therapist abigail williams she tryed hard , but to hard I didn’t always feel comfortable nor safe . on June 29th a girl named rayven kestner died there due to lack of medical attention from nnbhc there is an entire investigation going on regarding that tragedy thru wavy10 news . I would 10/10 NOT recommend this facility majority of the staff are reckless and could care less bout your child’s well being and so on

Joseph Sitchler

I still have nightmares about this place back when it was called charter colonial hospital I got in fights when I was 4yrs old got locked in a room . The reviews still look the same .I was tied up and left on a floor for hours . Parents please keep your kids away from this place . I lived in this place for almost 5yrs it was a prison . I don't doubt kids kill themselves here because it's a prison more than anything . This place is hell on earth . especially when I was a kid and I fought everyday here . Just to survive . The staff blamed me because I was defending myself and like I said locked me in a room tied to a cold floor . I only saw two metal doors . I was only 4 yrs old then .

Katy Brillhart

I wouldn't even give them 1 star because I my child Raven Keffer was placed there and now she is dead and there's a on going investigation into the causes of her death. We wasn't told about her death until 15 hours later.

Kristy crespo

Literally THE WORST!!! From the beginning, to the end!! My child was checked in Tuesday night, I call on Wednesday afternoon to check on her and they’re unable to tell me anything “because they haven’t seen her yet”. Really?? She’s been there over 12 hours and no one has seen her?? Hmmm. THEN I GO to the facility on Friday and ask to talk to the counselor. She comes out looking clueless. She literally asked why I was there and what I wanted to know from her. Really??! I responded with “you’re the counselor??? I would think it would be a STANDARD question of parents asking how their children are.” How is she adjusting? How is she feeling?

Makayla Oxendine

I went there for a month and the staff helped me through a lot I'm gald I told someone how I felt or I wouldn't be here

Icee

These people make me sick.

Jocelyn ramos

Im shocked to know this place is still even standing i was there about 4 years ago when i was 14 and before i can be extremely rude about this review , this is by far the worst place to take your child to if your case worker or whoever handles your childs mental needs and they mention this place DONT PUT YOUR CHILD IN HERE i was here for about 4 months and the counselors dont give a care in the world about helping these kids they only wanna work their shift and get paid thats All they care about and alot of the kids that are there for aggression issues are not controlled , fights occured all the time and when i was there one girl got stabbed at one point , like i said this place will drive your child even more crazy and even worsen their depression , the therapist are eh theyre about the same as the counselors they dont care about the wellbeing of the patients and these are KIDS with trauma or real issues were talking about here . And yes the food is horrible i lost about 40 lbs being there.

Stevie Payson

I was hospitalized here for about a week and a half to two weeks last year. I really wanted to get better but this place made me feel so worthless and disgusting. I had to get my blood drawn 3 times because the doctors couldn't do it properly. The second time it had to be done, the doctor doing it wouldn't let me sit down and instead had me stand - I passed out and hit my head on the desk and it resulted in a concussion. For the rest of the day I was super dizzy and puking in a bucket. I wasn't given anything to help me feel better and one of the nurses even told me to get over it. I have high blood pressure and have a prescribed medication, yet they wouldnt give me that medication because they didn't believe I had hbp despite my parents bringing paperwork and a copy of the prescription. They never gave me shampoo for the time I was there despite everyone else having it; when I told them about it, they said there was "absolutely no more shampoo" and i just felt disgusting. No soap either. The food was atrocious and I would compare the meals to looking like something from prison. I didn't know what I was eating half the time. Counselors did nothing to the patients that were raising hell for others despite me and several others raising concerns - being put in there for an intention to commit suicide and having someone else there tell me that I'm "worthless" and should "kill myself" didn't help me recover in the slightest, yet they did nothing. I doubt this place really cares about their younger patients. By all means, PLEASE find somewhere else for your child. Only two of the counselors genuinely cared but they weren't there as often as others.

Erin shingler

I was there for about a week-and-a-half. The food looked like it was from prison and tasted horrible, most of the staff was very disrespectful and ignorant, they ignored the fact that I have trouble breathing, simply because I am slender and have not been diagnosed with asthma, and one staff member actually took a video of me when I was having an episode, and no one did anything about it. I hate that place.

Crusty Sock Gaming

I was in the ACUTE facility last year* Food sucked and the people who worked there seemed extremely depressed. The tall black guy who has a little weight on him was great. I didn't really interact with anyone else. He helped with a lot of things and it's what kept me going. When I got my first ever dosage of antidepressants and they weren't working well because it was my first dosage he was there for me. He cared a lot or at least seemed to. The beds weren't the most comfortable and the soap wasn't high quality and the showers didn't get hot but it didn't really matter to me. It would've helped some people if they were there to make things more comfortable. It was nice knowing that there wasn't really much to hurt yourself with except maybe hiding some coloring paper or scissors in your pants or something but I didn't really feel like it. I felt secluded but safe. A lot of people on here have been saying that their child lost a lot of weight being in the facility but there more than enough food to be full. It wasn't a buffet and then might not have been stuffed after eating but we weren't starved like Jews. I wish that we were allowed to listen to music with earbuds if our parents gave us an MP3 player of some sort with no other ways to use it except for music. Anything more than that and people would probably be texting or something trying to get out. Most people there don't care about getting better and that is the problem. The only issue wasn't getting help, it was wanting it. I remember on my first few days after I had recovered from my overdose I said "I want to want to be happy so I wouldn't dissapoint people." I couldn't want to live but I wanted to want to live. This place gets 4 starts but they need to make the place feel less like a pillow room for serial killers and make everyone want to get help instead of everyone feeling like they are forced to be there. (While we didn't have a choice, we are able to want to be there if there's enough to get our attention and make us want it. I can't stress how much y'all need to get the patients to want help and to make sure that they aren't taking progress.)

Luh ricco

My child has recently been admitted to this program and already im hearing bad things can some parents come to this post and let me know if their child got the help they needed in this facility or did the child come out worst off

Demetria Higgins

This place is awful my daughter has been there for three weeks and is covered in spider bites as well as she has lost 10 pounds due to not being fed enough and the staff there treats them awful and has conversation with the children that the center is in financial distress and the drains in the showers are covered with nat's and it's just nasty and housekeeping is not doing its job. The kids get bon Barker products if the family doesn't bring in there personal stuff and have no clothes for the children

Mike Amdusky

We were told a bed was being held for our son. When we got there we were told there was no bed, however they would check with the physician about making accomadations. We were told that the accomadations had been arranged pending a drug screening at a nearby medical facilty. After 3 more grueling hours the report and the medical physician indicated that our son was clear to be admitted to the Newport News Behavioral Center. At 10 pm we were told that there were no accommodations available because he needs outpatient care, not acute care, and we were turned away.He was assessed by several professionals who all agreed that he needs acute care, yet one physician at the facility denied him care and refused to see us in the waiting room as we were told he was in the office just behind administration at that time. Nothing is more important than our children and I certainly don't want to leave him in a facility that would put a child through that ordeal in a day.

Charles wilson

Helping those who need help.

Gabrielle

Newport News Behavioral Health Center is an awful place. My friend who went there got beat up by 3 staff members, and got beat up by other kids in there. The staff doesn’t care about any of the kids in there. The other kids are awful. It is not a good place. This place needs to get better staff workers who actually care about the people there.

Gabrielle

Current Admin

Lucky to give 1 star. This place is horrible. Being on the leadership team I see how things are run. The CEO does not care about the employees or the children, only the dollar. He is a poor leader with something to prove and has no idea what he is doing. He is egocentric with a non empathetic personality which causes more harm then good.

Current Admin

elexis kiel

acute review: i was a patient here for a week and my experience overall was great. i felt understood and listened to by both the staff and the other kids there. you could tell that the staff genuinely cared for everyone there and would do anything in their power to protect us from any potential danger. this was the first time that i have ever been admitted to a place like this, so i was super nervous the first few days, but once i realized that the staff and kids there were all kind and caring, my worries went away. i felt safe the whole time i was there.

elexis kiel

VBteen

Acute care - child- We were NOT impressed with the 1wk acute care for our child. The food was OK and our kid liked the therapist, doctor and group sessions but said the staff was rude, yelled and threatened the patients for just about everything. The yelling and commotion elicited emotional triggers and had a few of the kids in tears - the exact opposite of the calming environment prescribed. As a par The discharge process was chaotic and they initially gave us the wrong paperwork and even mixed up discharge

VBteen

Anonymous

I give this residential facility two stars because of how they treat and watch the kids. Yes, there are some people who care there. Ms chloe, made my stay better than it wouldve been without her and so did ms tiffany. But some of them do not care or do not treat them well such as ms KD and another staff i forget the name of but she worked on determination and she worked with ms KD in 2020. The staff members and nurses NEED to check EVERY kids cheeks and behind the lips EVERY time they take meds on EVERY unit. It doesnt matter if its a medication you can't get high off of, or if the kid has no history. Some of the kids will try and get high off ANYTHING. And they will convince other kids to cheek their meds. Most of the time, if they get caught, they will be put on crushed meds for not too long or have to show under their toungue and sometimes cheeks or under lips. But not too long after they get put on regular meds again/regular checking and they go right back to it at some point. The kids will use it as an attempt of suicide sometimes or try to get high off of it. I witnessed this on deternination (agression unit) and oppourtunity (trauma unit). Determination was a terrible unit to be on and i didnt realize how bad it was until i got put on the trauma unit. It was so loud i could never hear the tv even if i was right under the tv. We had to go to our rooms at 6 in the afternoon most nights. I rarely acted out and always got punished because of the other kids actions. I shouldnt have had to be in my room at 6 in the afternoon. Around that time the kids would get their night meds, then theyd snort it in their rooms, or leave it in the bathroom for another kid. The kids would always be doing sexual things too, and the staff rarely noticed. These two staff members on determination have called kids attention seekers on multiple occasions and on one occasion one of them was chanting "cut cut, cut it up, cut cut, cut it up" to a kid encouraging them to cut themselves. I really believe they should not have put me on that unit. They ended up moving me to oppurtunity. It was still bad. They actually overfed us a lot on that unit. They did on determination too but i didnt eat as much because i always gave it away because i was pressured. They shouldnt be feeding those kids all that much and all of it is always junk too. I gained a lot of weight from being in that placement. They reward kids with food, that is a bad idea. Maybe every once in awhile is ok but no not every day or multiple times a week. They put me on abilify then switched me on risperidone because the abilify was making me gain weight. They didnt wait to see if the risperidone would make me gain weight, they soon discharged me after being on the medication. I gained lots and lots of weight from it and just recently got off of it and am now finally losing weight. This is not the place to heal especially for kids who are quiet, non-agressive, and who want help. The facility does try and improve and i hope they read this and take my advice. I do know they blocked facebook on the computers as well as other websites. For awhile kids were sneaking on it. I also know that kids were climbing the gates on the boys side of the facility and climbed onto the roof and jumped off the building and ran away or tried to. They did fix that at least while i was there. Ive heard of worse placements. But ive also heard of a lot better. Please do not send your child here. Most end up going back to the same old shit once they leave.

Anonymous

This place was the worst. I was there from November 8 to the 16th in the Acute part because of my autism, gender dysphoria, and suicide attempts. I cried multiple times while I was there and NO ONE CARED. Someone hurt me physically and mentally while I was there. He kept calling me Pinocchio because I was transgender, then when i called him out on it, he hurt me. What did this staff do? NOTHING, until I told my mom and they said I STARTED IT. WHAT THE FUCK. Also another thing is that we weren’t allowed to curse and if we did we would be YELLED AT, but the staff cursed more than we did (we cursed a lot) and when we said something about it, they would yell at us saying not to talk back at adults and some shit. We were allowed only 10 minutes a NIGHT. YES, A NIGHT to talk to our parents or caregivers, so if you wanted to tell them anything you would have to keep it short. Also the food during the weekends was S H I T. Like stuff you would see on Nailed It. (not dissing nailed it) And also the beds? OH GOD THEY WERE BAD. they felt like wood. And also I found out today someone DIED THERE 4 YEARS AGO? WHAT. My heart goes out to her family. I never got better. Fuck, I feel worse because the fucking antidepressants they gave me do NOT WORK. I have PTSD from this experience. But two people were actually nice to me. (Nurse Joe you’re cool :3) But I was only 12 when I was there. I’m 13 now. I experience the world now as a cruel and dark place and I’m scared I'm gonna see the boy who hurt me again because he lives in Chesapeake (I live in Portsmouth.) Don’t send your child here. -TJ

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