Name: Heart of Texas Region MH/MR Center
Address: 301 Londonderry Street, Woodway, TX, 76712
Telephone: 254-752-3451
Rating: 2.1765

Private & Confidential

(877) 322-2450

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Heart of Texas Region MH/MR Center

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Providing proficient drug and alcohol treatment for those that suffer the condition of addiction, this substance abuse center in Woodway, TX addresses Mental wellbeing services with services which cater to Mental health therapy.

Drug and Alcohol Rehab

This drug rehab proudly extends addiction treatment solutions to Male and Female that are Youthful adults, Adults and Seniors (65 or older) and expects that all will adhere to the smoking policy which entails: smoking not permitted.

Special language services may also be provided to those individuals who require it and that they have been Services for the deaf and hard of hearing.

Drug and alcohol addictions are excessively challenging for everyone involved and obtaining customized treatment for addiction is crucial to your life worth living. This addiction rehab provides comprehensive, individualized treatment over the Residential programs.

Alcohol and Drug Addiction Treatment

Enhancing the addiction treatment procedure, Heart of Texas Region MH/MR Center incorporates complex and evidence-based therapy approaches paving the way to an sober and easier future. The valuable therapy approaches used by this treatment center include:

Supporting special groups and applications is an Essential value provided by Heart of Texas Region MH/MR Center and they are:

Patients learn invaluable life-skills for brighter future along with incredible tools to utilize while attempting to manage the every day challenges in a sober life. Supporting the absorption of all those life-skills and resources are the heart addiction therapy servicers which are:

Providing top quality addiction treatment services in Woodway, Texas is necessary to produce the successful consequences giving space to hope and inspiration. Financing is available here and also the options include: Cash or self-payment, Medicaid, Medicare, Private health insurance, Military insurance (e.g., State mental health agency (or equivalent) funds and County or municipality financing.

We highly urge you to reach out directly for this drug rehab center if you'd like to receive additional details about their own services.

Heart of Texas Region MH/MR Center Reviews

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Lexi Rima

Pretty strange place -- calls go through a call center of sorts, it can be difficult to get a hold of anyone. Get a direct number from your doctor while there, or else calling in will get you nowhere. I used the online portal to communicate because it was such a hassle on the phone. I haven\'t heard great things about this place overall, but my psychiatrist is AMAZING. If you can be seen by Dr. Alisha Golding, please do. She is a lovely and intelligent woman with a big heart and is great at explaining your medicine to those who don\'t have a scientific or medical background. She always makes sure that I understand and actually -want- whatever change or prescription. She is the best. DR. GOLDING DESERVES A RAISE!

Edward Garcia

Have called three days in a row to try to seek help, and have received no call whatsoever! This place should be ashamed of themselves. I would not be surprised if people have killed themselves waiting to hear back from this place. Blood on your hands! Don\'t go here!

Alissa Umberger

If I could rate Dr. Park a 0 star I would. I saw him for EIGHT MONTHS and had NO improvement, so switched psychiatrists and then tried to go back to him. Their office told me it was OK I did that and booked me an appointment a month away. I called multiple times to move it up because I NEEDED HELP. They call me the week of my appointment and tell me they cannot see me because I stopped seeing him in December and will not let me see another doctor in their office, even though they made mistake by waiting so long to call me. Dr. Park himself cannot remember anything spoken of at a previous visit. He could not even remember where I worked. Why not just review my chart before you see me? Absolute TERRIBLE, unprofessional, dirty and uncomfortable office. I\'m BAFFLED this place is allowed to be in practice, especially Dr. Park.

Kaitlyn Gerik

how many hoops are y\'all gunna make me jump through to get an antidepressant that doesn\'t make me worse than I already was?

april stepp

My sister is there. We are suppose to call to leave message. Lady keeps telling me I have no info for you. I\'m like what .I didnt ask for info. He name was amy .shes an idiot!!

Heather H.

Dealing with issues atm. Unable to be given info, even vital signs, about my fiance. We have even called medical records. I was told the wrong treatment of a medication. Each time I asked or stated something to this nurse she covered the mouth piece on the phone to talk to another person, suspicious? Staff served this patient food they are allergic to (twice) and they have an allergy bracelet on. Some patient rights are being broken by staff. I highlighted which rights in the booklet for my fiance, which I did not receive a copy of and was applicable to; one being PRIVATE phone calls. Booklet says phones are \"provided in the day area,\" it does not specify that they need to be monitored on the phone. How would that be a private call? I have been hung up on. Majority of staff (excluding possibly 1) are vague in why patient cannot speak on the phone, just kept repeating that they\'re \"unavailable.\" I had the right to reason why. Not until the third call back was I given the reason. Any new findings I will update ?

Samuel Parsons

Lots of violations prejudice racism overall judging staff specially staff member Jim claims to be a nurse but obviously holds no medical terminology knowledge even fabricated evidence and makes overall every patient they\'re miserable this Jim person needs to be fired he says that he was widowed so I guess that\'s why he takes it out on the rest of the world my experience with the Paul Center was extremely bad I would still recommend this place just for the lack of other resources available in this area but I certainly would never go here again by choice please if you want to hurt yourself or hurt someone else please go here but do not expect to be treated like a human being dogs get treated better than patients here the psychiatrist rarely ever actually speak to you you\'re actually being handled by another doctor but not a psychiatrist this goes on for days I\'ve seen people walk in and not committed initially and then get committed where they are forced to stay many days past what they had anticipated I cannot believe how horrible this place really is I cannot express this enough my right to call an attorney was blatantly denied my right to call the complaints for medical services was blatantly denied where they kind of backpedal little bit on the turny thing they never backpedaled on the complaints department and told me that I was only allowed to make one phone call to an attorney Jim fabricated evidence and stated that I was trying to run a business throughout my stay there well even if I was I shouldn\'t have been punished as if I was trying to do something that a sane person wouldn\'t do if doing something that is creative out of the box is for thinking and is productive as running a business then I think that I am insane for running a business being a productive citizen in this nation where is Jim wants to rip just wants to rip the souls away from these already tortured and hurt humans people realize things he literally goes out of his way to take every last grasp of Happiness away from them probably what happened to his wife he probably sucked the life right out of her overall my experience with the DePaul Center would have been fairly Pleasant except for this one particular staff member now I will say there was another staff member that was my actual doctor and I\'m not going to claim her name cuz she overall started to get on my level if you articulate your words if you say things in an intelligent Manner and they get confused they\'ll tell you I\'m not going to argue with you but they\'ll say it in an argumentative way and then the next day when you bring up a valid point about something they will quote unquote use the term well somebody\'s argument to what you said could be such and such and such where I would just point out that they are in fact arguing with me the staff here aren\'t very intelligent they\'re probably severely underpaid I estimate there are about 6 to 8 hours understaffed every day they hired two new employees that I could tell for the most part since I\'ve been there looks like they lost two or three since I was in there and just that one section Intensive Care Unit 1 and 2 or actually one unit now there is no Intensive Care Unit 2 I\'m not violating any HIPAA rights here and stating any of this information I\'m still considering at this point whether or not to use my evidence to sue the DePaul Center and continue about going this complaint process if I was not hurt so badly by one particular employee I would not be pacing right now and tears and someone could do that to someone I\'m not qite sure what the whole point of holding me longer than 72 hours was another thing that I\'m kind of confused about is after I had a hearing I brought up a valid point in front of the judge with my attorney and it seems like nothing was said wrong and correctly all things seemed valid and important and yet the judge still determined that I was not saying or capable of my own sadity whatever the terms are however I could determine that I don\'t want to take a specific medication because it made me sick and that in itself

Emily Suzanne Arnold

I ended up at the DePaul Center after being sent there from the Cleburne ER. I was placed in ICU 1. The entire nursing staff was out of this world amazing, compassionate and knowledgeable. I felt like my health was in very capable hands. My psychiatrist Sang-Joon Park, MD was very straight to the point and professional, but took the time to explain things and answer your questions. He seemed to genuinely care about his patients. The nursing assistants were the ones that helped me keep my sanity. Ricky and Amber were especially amazing, I would have probably died without their company and support. The facility was clean, good beds, good food, hot showers, good doctors and medical staff. Good social workers and therapy sessions. Definitely not the type of environment I\'d purposefully go back to, but considering my state of mind upon arrival it was a good place for me at the time and I\'m thankful they were there for me.

Emily Arnold

Kristopher Joe Vandiver

Very good treatment and flexibility with my vigorous schedule

William Hawthorne

If i could rate a negative five stars i would! Staff is no help, calling there to get info is useless. Why have a phone number if your not going to be of any help!!!?? Rediculous!! Unprofessional!! Mental health in waco is non-existent, which is sad. Absolutely no help provides by this place, all they do here is hold mentally ill until they dump them out to somewhere else....cmon Waco/providence/hillcrest? Pathetic.

adrienne solsbery

Been a client for a while. They try hard to do their best for us, I don\'t smell anything in the lobby, and they are always professional. It\'s a busy place. Their lunchtime answering service times are kind of a nuisance, but everyone should get a lunch.

Jody Keel

They are racist and biased towards people and the place is nasty with vomit blood food and mice fecal. One nurse rolls her eyes at you and constantly negative attitude towards you she\'s a lil fat pretty Hispanic lady and administration threatened me yesterday that if I was late today they would take my meds away and that\'s only for doctor to say. The doctors want experiment drugs on you instead of using your medical records first and give you something that you\'re allergic to and is so bad for your health! they want to give you meds you don\'t want because of the side effects or don\'t work for what your mental health. Im try again today

billy govro

very rude staff--no help at all--was told you sure hes not at somewhere else---to lazy to punch key ,check list--just trying to drop off clothes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kate

Tried to get assistance and staff members on the phone didn’t seem to care at all about what was being discussed. Staff just gives us another number to call, and that same thing happens over and over. No one seems to want to help and just forwards me on to the next person.

Kate

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Heart of Texas Region MH/MR Center

301 Londonderry Street, Woodway TX, 76712

Call now: 254-752-3451

http://www.hotrmhmr.org

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