Name: Laurel Ridge Treatment Center
Address: 17720 Corporate Woods Drive, San Antonio, TX, 78259
Telephone: 210-491-9400
Rating: 3.0192

Private & Confidential

(877) 322-2450

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Laurel Ridge Treatment Center

52 Reviews

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Superior patient care and also one-size-fits-all therapy for addiction is extremely important for this San Antonio, TX alcohol and drug rehabilitation. With a key focus on Mix of Mental Health and Substance Abuse, Laurel Ridge Treatment Center oversees programs with drug abuse treatment, detox, Buprenorphine care, Buprenorphine care for specified period, Buprenorphine detoxification, Relapse prevention in naltrxone, Buprenorphine found in treatment, Naltrexone (oral), Vivitrol (injectable Naltrexone), Prescribes/administer buprenorphine and/or naltrexone, Acamprosate(Campral), Disulfiram(Antabuse) and Medicines for psychiatric disorders).

Alcohol and Drug Addiction Treatment

Addiction is a disease and it needs to be treated as such. That is why the doctors and team utilize unique addiction treatments which lead to patient progress and success. Are

Patients in Laurel Ridge Treatment Center experience a huge transformation in their addiction treatment and benefit from the opportunity to undergo their apps within Hospital inpatient, Outpatient, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Routine outpatient treatment, Hospital inpatient detoxification and Hospital inpatient treatment settings.

Addiction Treatment Programs

Every enthusiast is exceptional once they begin substanceabuse treatment from San Antonio, TX and are managed with a customized treatment program put together according to a first assessment. Many patients desire hyper-intensive inpatient treatment that requires them to temporarily live on-site at the center. Other patients gain from becoming the intensive addiction treatment with routine visits to the center whilst still living in home having the ability to manage their daily responsibilities.

Drug and Alcohol Rehab

Quality addiction treatment in this center provides Female and Male that fall within the age ranges of adults and Adults. The smoking policy in this addiction rehabilitation states: Smoking permitted in designated area.

For those that want special language services, Laurel Ridge Treatment Center provides Services for the deaf and hard of hearing.

Customizing chemical abuse treatment programs is vital at this addiction rehabilitation. Being able to tap to each and every patient is crucial to progress and success. To help facilitate this, Laurel Ridge Treatment Center affirms the following special applications and classes:

Each of the intensive therapy supplied here is dependent on the heart treatment services that are:

Getting the customized, quality addiction treatment in San Antonio, Texas truly makes all of the difference. To help finance everything, Laurel Ridge Treatment Center accepts Cash or self-payment, Medicaid, Medicare, State funded medical insurance coverage other than Medicaid, Private medical insurance along with Military insurance (e.g..

Get the mandatory individualized treatment for alcohol or drug addiction yourself or a loved one today. If you need additional details about services in this particular facility, we invite you to reach them out directly in order that they could appropriately address your questions and questions.

Laurel Ridge Treatment Center Reviews

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M K

Requested a letter be sent to school for section 504 purposes. LR sent discharge summary instead. This included extremely sensitive and protected information (read your own from LR, you know what I mean). I filed a HIPAA violation against them. Ken R. in charge of records apologized and said they would change office policy, but there is now a group of school staff that know this information. Not happy.

Tezel Seasons

My loved one was there in late 2018. Never Again! Dirty units, rude staff and doctors who only push addictive medications. The "treatment team" called us only twice while our love one was there and only wanted to discuss co-payment,s insurance coverage and trying to push us to keep her there longer or move her to their day program (clearly to make more money). The units are filthy, smell of urine and are over crowded and under-staffed. Nurses and therapists all seemed burned out, over worked and underpaid. Unlicensed staff "doctors assistants" and "Scribes" provided most of the so-called care and wrote notes and the prescriptions! Only saw Doctor x 2 and each time focus was on money and very little care about my loved one. DO NOT take your love one here. SABH and several other locally are far better, cleaner and more ethical. The state needs to close this place down.

Christian Rodriguez

Laurel Ridge is a business that are extremely guilty of unethical behavior. They pride themselves in fairness and honesty. Being a patient was versatile, they tend to spread themselves on wayward observations taking on too many things at once which left me nervous and confused. The staff is epicly abundant as they are likely to shift there approach on what's best for patients. If you wish to advance with Laurel Ridge please be alert they will abandoned you by surprise. Thank you for reading...

Cheli Cardenas

My son got here by ambulance at 9pm from another hospital. He did not get sent back to a unit until 4am. Over 7 hours waiting is silly. Then having to walk back to front lobby in middle of night with no directions is crazy. Can't wait to see how his stay goes.

Angel Williams

Worst place for kids needed treatment just a place to put troubled kids for a break. Be careful how you talk to staff they will call CPS on you.

Kimberly Vaughn

I've never been treated so rudely by a medical caregiver. After having trouble getting in touch with this facility's social worker (Nadine) because her voice mail was inoperable/unable to accept a new message. I finally (after one week of daily calls) asked the facility operator to help me reach her. they tracked her down and once arriving to the phone the woman was rude, condescending, judgmental and showed a complete lack of compassion for the pain and grief our family has endured trying to help care for our family member who was a patient in Laurel Ridge. I would never send any family member to these people they have a complete lack of compassion and worship the allmighty dollar. horrible people.

Chris Ortiz

I was paralyzed because of a medication they gave me. I layed on the floor all night until morning when they finally opened my door and found me just laying there, ended up in a hospital for at least two weeks I couldn't move my body at all. This wasn't the first time they messed me up with medication, the whole time I was there I was in pain and sent to the hospital twice! The doctors there are very suspicious and seem they don't know what they are doing. I felt like I was being poisoned on purpose. I wouldn't recommend bringing anyone here.

Larry Jentz

The staff is very friendly and most try hard to do a good job. Everything else there is terrible. The detox unit is literally a psych ward also. It smells like urine and it's dirty. They have rules that are enforced sporadically, depending on which staff member you're dealing with. Take your loved ones anywhere in the area but here. They lost my brother's phone once and his wallet twice also. Painful.

olivia clement

Well if you are an addict you are in the right place! The Dr. will load up an 18 year old with a Klonopin script, Ambien script, AND Gabapentin script and send you on your way! Are these people up on the drug trends? I mean you just gave an addict what they want, congrats! Not just a tiny script, I am talking TWO MONTHS worth..If you don' think Drs aren't in on the opioid epidemic (which is actually an all around prescription epidemic) then you are wrong.

Gail Carey

My son was just admitted after 2 weeks of being in a psych ward. I understood the first week of needing to assess his issues and determining if he was going to harm himself. After that, it was hell for him. He acted disconnected and angry. Immediately after being admitted to Laurel Ridge his voice was upbeat and he expressed his love and appreciation for his wife and family. I am praying that he will continue on this course. I am grateful he is sounding more like himself. I have hope.

Maria Stack

My 11 year old was admitted there, we arrived via ambulance from SAMMC. Immediately upon arriving the paramedic warned us about what we may see. My 11 year old was in the same area as grown men detoxing, their was man who kept smiling at her. They put us in a holding unit, and we waited. It felt more like a prison then a holding area. I couldn’t tell who the counselors were vs patients. (They had some very friendly patients that night) I understand that the children’s area was in a separate area BUT it’s pretty traumatic when you’re already going through one of your worst nights in your life. 2 1/2 hours later no one came in to see her. We had to ask what was going on, no updates or anything. I wish the transition was a little smoother and def recommend the children’s waiting area be kept separate from adults. I ended up making the decision to pull her out around 5AM, and the next morning we went to another facility. I can’t rate the actual treatment as we left, but I am giving my review based on the admissions unit.

Rhiannon Gypsywolf

I took my son there. He was suicidal and withdrawing from heroin. He left after 3 days because all they did was give him medication for withdrawal and send him to group. They did not give him a diagnosis. They said they made an appointment with center for health care services but when we got there, they did not have an appointment. When I called back to laurel ridge to find out what happened, it took a week to get a return call. They made the excuse that they had faxed over the appointment request but since he didn't have a diagnosis, they would not make an appointment. I asked why he didn't have a diagnosis and the only answer I could get was a repeat of the appointment request was faxed. I asked for an answer about the lack of diagnosis 3 times and got the same double talk every time.

KRISTEN DAILY

I was at laurel ridge from august tenth to November 21st. I have been in and out of hospitals since i was 12 and was on a really bad path. I was suicidal, I self harmed, and did drugs. when i went to the Lavaca unit I hated it I ended up going to San Saba because of my behavior. (the short term unit until i could return to Lavaca ) the staff helped me so much. i HATED everyone i wasn't good with people and i thought i knew everything. I can honestly say laurel ridge changed my life for the better. I have been home a few months now. i returned to school and am back on varsity soccer and track team. I have not done drugs and since i've been out and i am passing all my classes. The staff cared...a lot they gave chance after chance and they were always there if i needed to talk. I would not be where i am today without that place. i would've ended up dead or in jail for some of the things i was doing. Yeah the food was not the best or it couldv'e been cleaner but they really cared every staff i encountered cared.

Steph M

I will and would not recommend this place to anyone. Ever. The inconsistencies within the facility are beyond ridiculous. Admin will tell you anything you want to hear to get the “adminssion.” Then, on the unit you’re told something completely different. Also, the women at the front desk are horrible. They do not know how to address anyone properly. The only answer I ever got from then was, “oh, I don’t know, you should have asked when you were I the unit.” My son was voluntarily admitted. They said he could stay 48 hours and then he could leave. What they failed to say was that the 48 hours is not including the weekends. Or so that’s what everyone one kept telling us. When I looked at the patients bill of rights (documents they gave my son) it clearly does not state that a voluntary admin has to wait 48 business hours before being discharged. When reviewing the bill of rights, it states that he could submit a 4 hour discharge. I had him file the discharge request Sunday evening. Now they are telling us that because he’s “acute risk” and “impulsive” they can not let him go and are now filing a court order to make him stay. My son has repeatedly asked to speak with his doctor/therapist and the nurses keep telling him that they are coming and he will see them soon. However, no one comes. Also the nurse Ruth in the Navasota unit is ridiculous. She is constantly combative. She cuts you off. Doesn’t let you explain and refuses to review my sons chart when I prompt for updates. My son is 18, however, he has signed for me to have access to all medical records. I just wish I would have taken him somewhere else. In the end, it’s a business. It’s being run as such. I’d say if you care and love your loved one, I suggest taking them else where. It’s definitely not worth your time. And definitely not worth your money.

Keelin Fowler

All these negative comments are from the past. Laurel Ridge is much better now. Right now it is September 30,2018 and I am on the San Gabe unit. The facility is clean, food is good, staff do what they need to do. Most people who are leaving negative reviews, most but not all, are just because they misbehaved and got the consequences. I've been here for 2 months and I already feel better. I do not know some people are saying such untrue things

Felicia Holcomb

My son is in Lavaca unit, his fake grandma admitted him, the care he receiving is great to what I am aware of, but I am upset as apparently his therapist has for no known reason addressed to me has cut contact n blocked me from calling or interaction with my son. I would appreciate this therapist to even try to meet with me n talk with me n hear my concerns before taking one side. I am the mom n have say so. I believe cutting off contact between mom n child causes more harm mentally etc,

Anna Sissel

It was a good place it was honestly kinda traumatizing though. Not a experience i regret going there changed my life for the best. Staff was tough but very genuine.

Ryan Stringfellow

This place is not the place to take someone to get help I have issues with major Deppression PTSD , Anxiety and addiction. The doctors are all quacks who hand out narcotics, accept for dr, biaz is the only normal doctor at that facility that knows what he is doing. I was in the guadulupe unit several times in the past 2 years trying to get help. They would just detox me and play around with medications and send me in 5 days. Their not about helping people. Their all about hitting your insurance company up for lots of money. The only people that helped me out on the unit I was on was keelee Johnson and Jose the discharge planner and the after noon nurse on the guadulupe unit. Two weeks ago I ended up in Austin oaks hospital in austin Texas. DR, HANES the inpatient doctor not only she detoxed me off heroin and alcohol. She also regulated my medication and actually got it right. Austin oaks is a way better facility in my opinion especially their outpatient I see a therapist on a day to day basis who really helped me get a psychiatrist for the outside. Really good place. All I did at laurel inpatient on the guad unit was go to 3 groups during the day two in the morning time than you go to lunch and 1 more group in the afternoon time. It does get violent on the unit at times. I watched several fights about to break put on the weekends. They only have 2 techs working on a unit with 30 patients or more, austin oaks adult inpatient has 5 techs in the morning 5 in the afternoon time. Dr, hanes, she is awesome doctor she helped me out a lot and put on the right meds and didn't just detox and kick me to curve.

silent soul95

They OVER MEDICATE patients, draw blood on patients when they are ASLEEP AND UNAWARE. Staff is beyond rude and disgraceful. Absolutely no care in the world about helping our mental health patients. They treat them like they’re not worthy of life, second chances or a positive outlook. This facility will hold patient for weeks on end As long as they get their money.

Dustin Berry

this place is a nightmare our son was taken here by an officer while under emergency detention within 2 days of my son's arrival Laurel Ridge decided to have him committed So within a week and a half they now have complete control over my child I just turned 18 so now HIPAA regulations fall into place and they're asking him to sign a release of medical records or consent so it comes down is they want my catatonic or mute sun to make a decision of sound mind when they are formally contesting his ability to make sound decisions for himself she has now been there 45 days and is about to come up for another hearing I only by luck found out about the first hearing as Laurel Ridge made no to next to notify his next of kin so basically my son was taking there has no idea of how he got there or how is going to get out in 45 days there's been no progress and has gotten worse my son was talking within 3 days of being at the San Antonio Behavioral Health Clinic I truly feel as if my son has been kidnapped by these people since he's 18 and has to sign medical release to us we are unable to visit him unable to even talk to any of the staff about him he is in there earlier this year for the same problem I was discharged as an act of desperation I found his patient code on his old paperwork and then if you go see him twice my son looks horrible he has been wearing the same two changes of clothes since his arrival my wife and I delivered his clothes and hygiene products his second day there and until we were able to sneak in there they had just been sitting in storage why my son did without out I am asking that if anyone out there I've had any similar problems we could use the advice as we are beginning to get desperate

Tinerian Sinzenel

When I was there Laurel Ridge had a rating system, you start on red no matter what, when you're on red you can't go outside the unit for any reason if you act up on red they may take away your silverware or your clothes. I will forever remember the screams of the young woman with me in the unit when they were taking away her clothes, a victim of sexual abuse begging not to be naked before the adults that were meant to protect her. None of us came to her defense because we all knew that if you seemed "uncontrollable" you would be forcibly restrained and then drugged into submission. I still don't know why they took them away, only that those of us who were suffering most seemed to be the ones who lost their clothes. She wasn't getting better when she left Laurel Ridge to go right back into the care of the people she told me abused her, her insurance ran out. On Yellow you had one or two privileges sometimes rec therapy would lead you outside to the tiny courtyard with some scruffy grass in it. On Green you got to go to the cafeteria and the gym The way you got between ranks was by taking your meds and going to therapy. Laurel Ridge, like most mental hospitals was habitually understaffed. Fights often went unchecked until someone was seriously hurt because there just weren't enough people there to maintain order. In one case two girls were fighting the one nurse on duty at the time separated them by the wall dividing the unit in two but of course she just went through the nurse's station and knocked the other girl out cold. She ended up going to the real hospital.

Hector Talamantez

I just think it's cool how parts of the movie Lost Angels (1989) was filmed here.

S. Cosby

I absolutely loved this place. The only reason I give it 4 Stars is because of the food. Other than that, the staff is very friendly, I learned a lot and if I had to go back again I would. It is a safe environment, they don't force you to do things that you don't want to and you have the freedom to be yourself. I would recommend anyone going through any kind of issues that will allow themselves to open up and be apart of this great organization. Thank you LAUREL RIDGE!!!! =-)

K S Campbell

Just google Randy Steele, Roshelle Clayborne, David Hartley Jr, Richard DeMaar, or Jo Angel Rodriguez and ask yourself if these are the people that care enough to help you turn your life around.

Carol Gutierrez Pena

My name is Carol Gutierrez Pena and I recently went to Laurel Ridge because I was ED'd emergency detained. I have never in my life been suicidal or homicidal. I do not suffer from anything other than regular average stress or anxieties. If anything I cope better because I had a counselor therapist named Victoria Spicer who was not even a recovery addict but I swear this woman cured me. I am a happy vibrant living caring hardworking woman and young grandmother who had the pleasure of a 4 day experience at LR. A friend of minw said in its hay day it was top notch bur now unfortunately idk. It was filthy freezing cold and I wasnt given anything for my supposive ED by New Braunfels PD. Fishy Red Flags FLYING in 3 of the 4 days. Dont sound like I needed Real ED. I am a college student at 41 as I said happy as heck and in live with life but by God so not go there. Its a backwards ATM. Zombies could have treated me better and with human dignity. A girl was also found dead in their custody. My name is Carol Gutierrez Pena I am a speaker of midern day slavery because I was 3 when I experience it. My story bot anyone else. and I love everything about my life wven in struggle. If I relapse I know I will puck myself up fast. Ask anyone from Esperanza and drug court. The judges will twll you I couldn't wait to come work with tgem as thwy offered me a position which Im gladly accepting bwxt year 2021. Thank our father God and Christ for this LR facility.

Carol Gutierrez Pena

Yes way! Life is preciousness. I feel cured because of this place. Thank our father for excellent healthcare. Im happier than ever for I hadnt ever sought mental healthcare until this year. Reasons unknown. I seem pretty darn nirmal. Especially my xollege professor in agreement's and my grades are actually rising. Hmmm. Why ED New Braunfels? Im healthy happy and wouldn't commit the unpardonable act to not enter heaven as they say. My name is Carol Gutierrez Oena and I am happy smiling even when life gets you down

Carol Gutierrez Pena