Name: University Behavioral Health of Denton
Address: 2026 West University Drive, Denton, TX, 76201
Telephone: 940-320-8100
Rating: 2.1765

Private & Confidential

(877) 322-2450

Who Answers?

University Behavioral Health of Denton

34 Reviews

Reviews

Claim

Unclaimed

Finding the correct addiction treatment center just got easier with this specific drug and alcohol rehab in Denton, TX. With the attention on Mental wellness and fitness products and providers, University Behavioral Health of Denton utilizes Mental health treatment.

Drug and Alcohol Rehab

Patients begin addiction treatment by undergoing a thorough assessment to determine a customized treatment plan within the appropriate setting. Serving Female and Man over the ages of Children/adolescents, Young adults and adults with a smoking policy of: Smoking allowed in designated place. The apps at University Behavioral Health of Denton are facilitated in Hospital in patient and Partial hospitalization/day treatment programs.

Addiction Treatment Programs

Patients at this drug and alcohol rehab in Denton, Texas temporarily live onsite while they receive the exceptionally intensive treatment across the clock required to nurture a normal sense to be with their drug of choice. Meetings and therapy are regularly attended to teaching patients that the crucial tools and life-skills needed to handle normal day to day challenges without resorting to using.

Alcohol and Drug Addiction Treatment

With the most effective therapy, University Behavioral Health of Denton uses Personal Enhancement, Couples/family therapy, Group therapy, Cognitive/behavioral therapy, Dialectical behavioral treatment, behavioral modification, Integrated dual disorders treatment, Trauma therapy, Action therapy, Psychotropic drugs and Telemedicine therapy to tackle each challenge patients undergo when learning to reside in sobriety. Many of the particular groups and apps which can be managed routinely provide intensive therapy that address underlying issues that led the addict to use initially. These distinctive groups and apps are individuals who have cooccurring mental and substance abuse disorders, Active duty military, people who've experienced injury and Persons with post-traumatic stress disorder (PTSD).

Alcohol and Drug Treatment Services

Drug and alcohol addicts who become patients at University Behavioral Health of Denton in Denton, TX are initially extremely vulnerable. During their time at this addiction treatment centre, they evolve into inspirational productive taxpayers that we are very proud of. Besides all of the treatment, the services offered at this center comprises:

Case management
Diet and exercise counseling
Education services
Family psychoeducation
Nicotine replacement therapy
Psychosocial rehabilitation services
Screening for tobacco use
Suicide prevention services
Smoking/tobacco cessation counselling

Financing recovery at University Behavioral Health of Denton can be obtained with Cash or self-payment, Medicaid, Medicare, State financed medical insurance plan other than Medicaid, Private health insurance, Military insurance (e.g., State mental health agency (or equivalent) financing, State welfare or family and child agencies funds, Other State financing, County or local government funds, U.S Department of VA funds and IHS/Tribal/Urban (ITU) funding.

If you're looking for drug and alcohol treatment to yourself or a loved one and have more questions about the services provided at this particular centre, we invite you to reach them out for additional assistance.

University Behavioral Health of Denton Reviews

Amazing Reviews:

Sort by:

A R.

I had a great experience here. The food was really great. Staff was very friendly and supportive. I enjoyed group sessions and gym time. Wish I had more outside time

Debbie Williams-caldwell

Would not recommend this place to my worst enemy. Dr. Roksoc excuse my spelling is a quack and likes to upset clients. This place is not handicapped accessible. If you have good insurance they will keep you as long as your insurance will pay.

Mary Vahovius

It was the worst place I had ever been. I went there for a week back in November. Horrible staff, I saw things in there and heard things that were really bad! Highly don’t recommend this place. It didn’t help me at all it made me worse. The food was so bad that I had Ensures instead. It was very dirty and unclean. The showers felt like needles. I had a medication side effect and I was treated horribly. We barely went outside and I felt so trapped and we only got certain days to visit with family members during visitation hours. I got really sick and couldn’t walk because I was so sick. Conditions in there were Horrible! Also got no privacy they would constantly check us at night during rounds. Just Horrible. Was traumatized by it. Don’t ever go there.

Nancy Herpel

I went in for Three days because two days before I had to go to the ER in ventricular FIB and they had to stop my heart to bring it into rythem. So my primary care suggested to go to UBH. So come. 3 days latter to get out they said I would have to leave against medical advice because " that I told the receptionist that I was HOMICIDAL!" I have never ever had a HOMICIDAL thought in my life. I'm on Medicare I knew that Medicare would only pay for 12-14 days . I waited it out and finally they released me on the 12day. Now UBH has giving me a bill for what Medicare didn't cover it's over $1,000. I went in on August 28,2018. The treatment while I was there was obtrusious to being locked out of your room during the day. The nurses didn't know the difference between Ativan and the generic version !!!! I also had Tobe taken to the ER while I was there because I had a heart problems , A-FIB

Malika B

Great experience! Staff and doctors are very helpful. Like

Alyse Pacheco

I was sick during my stay because of meds they put me on. I was throwing up and passing out and they wouldn't let me lay down at all. I ended up passing out on the floor for an hour and they still didnt let me do that

Amber Maul

My daughter received the best care here. This was her third inpatient stay since March. Her psychiatrist took time with her. The team in general provided great care. No one wants to be inpatient but if needed this a good place.

Monique Shenea

Don't send your kids there. They only look for surface level solutions. They don't return phone calls, rude staff, they lack the education to teach the skill sets to patients that would help them not return. It's an experience daycare for kids. Parents who just want a break from their troubled youth, should consider a better solution then sending them to UBH.

Andrew J

Being at UBH was the worst moment on my entire life. I BEGGED for nearly 3 days to see a doctor. When I finally did, the psychiatrist would see me for 5 minutes and nothing more. While I was here, I went from taking 1 antidepressant to A copious amout of pills a day. When I refused to take the meds, the staff threatened to report me for being insubordinate. The staff mocks you, swears at you and abuses its patients. A woman was sexual assulted by the staff. When she went into a panic attack, the staff literally just watched as she struggled to breathe. They refused to call an ambulance for her and when she finally made it to an emergency room, the police arrived and interrogated all the staff. Another woman tried to physically attack another patient TWICE and the staff REFUSED to remove this dangerous patient off the floor despite numerous complaints of feeling indangered. Words can not begin to describe the horrible and unethical treatment that undergoes in this so called “hospital.” I walked out needing therapy because I struggle with coping with the injustice I witnessed.

haera Hayes

The Trauma Unit is, hands down, the best place for recovery. The group therapy is exceptional. My therapist is incredibly patient, empathetic, & encouraging. Staff were polite. Overall the food was good (7.5 out of 10) & we were safe. I'd recommend Dr Ross' program for trauma survivors.

Irene Gonzales

my 15 year came here. she has learned alot and she had a positive experience. the only reason I didnt rate higher is because the wait time is ridiculous. if you have to bring a child here be ready to be here all day. I have literally been here since 850 am was told that my daughter would be discharged. it is now 1142 am and I am still here in the front waiting room, waiting for her to come out. the first time I was here to pick up my daughter they didnt even check me in. they told me they had forgot and I was waiting 45 mins before they asked me if I had been helped. I suggest they get more front office help and to have a better system in discharging patients.

Austin Griffin

My time spent in UBH was one of the worst experiences of my life. I was placed in the adolescent unit at age sixteen, and I have numerous complaints. First, when the psychiatrist first came to see me, he asked, "how are you feeling today" quickly followed by, "we will be prescribing something for your depression. You can go now." the doctor did not deign to inform me what I was prescribed, and I only learned about my medications when I asked the nurse what I was prescribed and it's due effects. The second complaint is the quality of care. I must state to begin with my issue is neither with the techs, which were great, or the nurses, who where mediocre. My issue is with the care. There is mandatory group therapy twice a day, where counselors, who seem to care but provide only surface level, stereotypical solutions/advice, would ask about your day. There was never an in depth one on one conversation about my problems. I did not know my, "doctors" name when I left, nor did he know mine without looking at my chart. The unit we were kept in must of the time was 30 feet long by 20 feet across. I was placed in unit 3 with 9-10 other boys, most of whom where misfits and criminals, without exaggeration. One was locked in unit three awaiting a court date for terroristic threats, (and I believe a public disturbance charge). In 4 days, I saw sunlight twice,for 30 minute intervals. There is a complete lack of all privacy, and the overall environment was the most condescending thing I have ever seen. I would again like to say that the techs at least where great, they seemed to genuinely care but they where the only ones to know me by name when I left. This place may help if you are facing catastrophic failure in your mental health, but I would only recommend it for very short term interdiction. It is not a viable place of treatment, it at best serves to physically prevent someone from committing suicide for a very short term. Do not send anyone you love to the adolescent inpatient units unless you have no other options, and then, find a better solution and get them out as soon as possible.

AlissaRose

I stayed her for about 7-8 days and, the food was not the worst, the therapy did not help at all, some of the staff was nice but some were very rude and on the edge with the patients, when someone is coming from trauma the last thing they need is to be yelled at by someone who is supposed to be helping you, the beds were horrible it was like sleeping on very thin hard foam. Im giving it 2 stars because of some of the activities were fun.

Mike Shamblin

We where going in for an evaluation, only evaluation!!! My husband was with me, we walked up to the desk after waiting at the door to be unlocked. At the desk I was asked for driver license and insurance card I asked why do you need them? She could not answer me. She then started the process of checking me in and said you will not be able to take your things back with you, such as purse and sweater! I said why? She was explaining it a safe environment!?!? I was getting concerned and turned to my husband and said I am uncomfortable here, he agreed too and we told the the lady at front desk we where not comfortable and walked away! Well trying to leave the doors where locked. THEY WOULD NOT LET US OUT!! Two lady came out and where asking why we wanted to leave, we simply said we where uncomfortable and again would not let us out! After my husband said to call the police because we where locked in against our will, I called! The nurse or therapist said you need to answer three questions before you leave, very frustrated and felt violated I said to my husband let me just answer her questions! I looked at therapist and said what are they? She asked if I felt like hurting myself? I SAID NO she said do you feel like harming anyone eles I SAID NO and third questions was am I seeing or hearing things I SAID NO!! They still where resistance to let me and my husband out! I think the only reason they opened the door was the police where on the way!! This was by far the worst place you could send someone! When someone comes in on there free will for an evaluation you should not hold them captive! I would have given them zero stars but you can't leave a review! Please do your research before taking yourself or loved ones there! It is very traumatic process!! UBH you really need to work on this! Your reviews show what a terrible place this is!!!

Arash Barak

Very nice, calm, kind and supportive staff. Especially Ms. Sydney. If you ever would like to visit this hospital, try to reach Ms. Sydney, should you need to be consulted perfectly with valuable advices

Keimi Guijosa

I went here last year since I attempted to commit suicide(I stayed here for a week). I left feelings even worse and my anxiety got worse too. The staff is friendly and all but they seem to not know what they are doing or how to do their job. The only thing I liked about this was that I met great friends whom were also going thru depression. The therapy secession was useless, basically everything. I felt trap in there!! We weren't even allowed to go outside for fresh air! Literally only once they let us but it was for 5 minutes, I thought I was gonna go crazy! Plz don't come here, look for a better place.!

Kenny Pino

Horrible place, staff was very rude. Doctors just bush off my concerns and gave me a label which cost my job in the Air Force. Caused serious trust issues and made my Depression way far far worse.

Star P.

The staff was great the wait wasn’t bad Robert helped us and he was amazing talked to my son like a person everyone was friendly.

EJ EXE 67666

Run, don't walk away from this place. Because no beds were open they sent my son to the hell hole that is Sundance Garland. Just google it and the investigations by channel 11 (CBS) news. How on earth could anyone who is even semi competent send a kid to Sundance? We were locked in a room for 7 hours waiting for a bed to open. I should have left, but the staff threatened to call CPS and have us charged with neglect. We have since retained an attorney and called CBS investigation team. After we get our son back today, we will take legal action against both facilities.

Desiree Summer

Honestly, I am truly dumbfounded as to why there are so many negative reviews. I absolutely would recommend UBH as somewhere to go especially with anyone dealing with things like suicidal idealization, and or drug/alcohol abuse. I was a former patient from about 2 years ago, and I can confidently say without a shadow of a doubt, that I would not be where I am today without the help of the incredibly caring and understanding staff. Usually most therapists I've ever visited will make my feelings seem invalid due to where I was in my life, but they didn't. They weren't just "doing their job" they actually cared about me, and my well being. I definitely do recommend Mr. Josh. I'm not too sure if he even works there anymore to be completely honest, but the care that I had to undergo was phenomenal. They also did a fine job with our groups, they took time to get to actually know you, instead of viewing you as "just a patient", you were viewed as a person. So again, I definitely do recommend this facility. Because they truly do more than they're legally obligated to do.

Amelia Hubbard

The presence of this place gave me a feeling to run .Today I had an appointment for 2:00pm for an assessment. It was 3:45 and I still was there waiting just for an assessment. They took my phone and basically locked me in an area. It was like going to jail. I was not even a patient there yet.Finally after mutiple attempts to get someone to see me to rescheduled, it was like I had to be verified to leave. I was only there to get involved with DBT therapy. No way would I ever agree to stay as inpatient care, only because it just looked like a run down building. I did not care for the staff. When I advised my time was important, she went back to the staff and basically laughed it off with them. This facility may definitely not be for me. I don't think they realize this is not a free service and its a business. You expect professional experiences when there is money required for services. The common courtesy would be to acknowledge that I know you have an appt. We are currently short staff and will be with you as soon as possible. I had to find out what was going on via the family members in the waiting room..so disppointing.

Yasu Kitamura

This is a "24/7 -In take" hospital. To the point, you may want to go elsewhere if you know a similar facility. The staff with the paitients were good, but the"communication with paitient-relative" is very ill quality. I was told that someone will inform me regarding the status of my kid, however I got nothing (full evaluation results, treatment plan, discharge plan, etc) from the facility. The all information came initially were from my kid in there per phone conversations. It was yet very hard to validate those information with the officials there. Our calls to get information were not returned; our calls to the kid was transfered and left alone several times. Coming to a place like here is already stressful and uncomfortable, and serious lack of communication from this facility after admission is unnecessary.

Devin Moser

I pray for the people unfortunate enough to go here.

Karmen S

During my initial screening, I was promised that I would receive exceptional care in the specialized trauma program. I decided after talking with the intake person several times (them assuring me that I would have a great stay/not to worry) and a recommendation from my therapist that this would be a transformative visit. I travelled from out of state. I was not disappointed with the actual trauma treatment program, but the hospital that it’s held in was so poorly run that I was unable to focus on my treatment. I feel I was re-traumatized by my visit and below are some reasons why. Many patients around me had the same issues. -Intake was traumatizing. Lack of organization and communication. -Late or missed meds. Poor communication between the psychiatrist and the med techs for the correct meds/dosages. -Overflow of patients in a hospital that was understaffed. -Late or missed blood pressure readings. -Lack of sensitivity/empathy to trauma survivors from the hospital staff. They had no training on how to deal with people who had undergone trauma and overall were generally dispassionate or disrespectful to patients. -There was a general lack of motivation and tact when dealing with emergencies. Patients were not listened to until they were in distress (low blood sugar, suicide attempt, seizures) I did not feel safe. -Lack of help to a visually impaired patient, other patients had to help her and we could not rely on the staff to get her what she needed. -Only two phones on the unit for outgoing calls. Many patients complained their friends and family had difficulty contacting them. -Unit was in disrepair: chipped paint, dirty bathrooms, dated/torn furniture and fixtures, lack of cleanliness in general. -Broken dryer, we were given damp clothes in a very cold hospital. -Requests for patient advocates and supervisors were delayed for hours/days. After reaching out to the hospital several times with my complaints, they have still not reached out to me. I will be taking further action with the state medical board, bbb, reviews, etc.

No One

For fear of retaliation, I’m (obviously) not using any name close to my own. My child was in here a little more than a week. Zero communication from anyone, unless I called them. During our “parent” class we had the unfortunate pleasure of meeting Regina. She should absolutely, NOT, be giving therapy to adolescents. She’s rude, unprofessional and basically gave my son “accolades” for acting out. In front of my kid, she stated his behavior is acceptable considering what they went through. My child assaulted a family member, ransacked our house and became extremely violent and defiant. I knew things were bad, when she and I didn’t have any commonality during the meeting. When my child came in, there was obvious tension in the room. Regina claimed that my child’s behavior is much like a child that has been sexually assaulted by a parent, and that child wants to continue with that parent in their life. (Not appropriate, especially when my child is in the room). She justified the punching and breaking of items in their room. Come to find out, I spoke to my kid once they were released and she told my kid, your family is pissed off....tell me what one person, adult or adolescent is going to have an upbeat attitude in a meeting. They also claimed they have a disorder, they have NEVER been diagnosed with, but because Regina filled their head, they think it’s okay to claim this “disorder” I told my child you’ve never been officially diagnosed, so you can’t claim it. Regina asked their symptoms, my kid rattled off some things...(they are very smart and will research things). Regina looked at them and said, sounds like “PTSD” to me. She also said they look like a 5 year old child , who just got in trouble. My child is 14 and knows how to play the system and get people to feel sorry for them. My final straw with her was when she told me my church family had no business knowing what’s going on....I stated they pray and are here, without judgment. She attempted to knock my faith down, I told her I would walk out of the room, should she continue her antics about Christianity. At the end of the meeting, she told me I needed major help. I believe and how dare you, try to discredit what I believe! I would like to file a formal complaint and it appears that other families have had similar experiences with a Regina.

Ms. S

I'm surprised at all the negative reviews. My experience was positive. The only things I'd say could change are more activities during the day for inpatient & for patients to be allowed in their rooms throughout the day. Also nights and weekends for outpatient would be nice. Other than that, a positive experience for me. I can't speak for others.

Eileen Ellington

Good facility. Clean. Thoughtful and educated employees. You get what you put into it, so interact often on behalf of those you love, and things go smoothly. The journey is rough, so avoid dropping a bunch of emotion or frustration into it.

seeds seeds

Do not leave your child here. There are many better options throughout the metroplex. This facility is severely understaffed. They will leave you and your child locked in a small room for hours waiting for just an initial assessment and seem to have no concern for the potential patients well being. This was a terrible experience and this facility should be investigated by the state. My child was there for 10 days, and we were promised we would have a meeting with a doctor- that never happened, they said he went out of town. The doctor that did finally contact us by phone, thought she was a different patient. We never received an official diagnosis, or a safety plan. Updated: I have emailed the address below several times below as well as called the facility and was assigned an ombudsman named Mr. Brooks to internally investigate our claims. I have never received an email or call back as of today.

Sonia Bassham

Don't take your teen here, facility is co-ed and over taken by too many disturbed levels of teens which facility can help them all.

POTS Patient

WARNING This place should be shut down then torn down before it abuses and tortures more people. They entrapped me physically and mentally abused me. They manipulated my words and permanant disability as suicidal thoughts and drug abuse. I am a permanantly disabled individual who was taken advantage of for the purpose of collecting an insurance payout. They manipulated my disability with the insurance company to keep me as a prisoner in their faculty for 10 days. All of the patients catch on quick to their devious scheme while loved ones are lied to for the purpose of retaining the patient so they can collect from the insurance company. Follow the money trail. Their video cameras would show the physical abuse and neglect of patients if they did not continually erase them. From a legal standpoint, my attorneys advised me that the facility is locked down so much that it is difficult to bring a lawsuit against them. Patient records are either destroyed or altered to provide a solid defense against lawsuits. Do not bother filling out grievance forms or attempting to contact administration because the forms and emails are deleted. The response to some of these reviews by UBH is a standard reponse they use. It absolutely baffles me that the Joint Commision on Accredidation of Hospitals has not caught on and shut this place down. Again I WARN you not to send your loved ones here. I understand that people do need help when they are struggling and need a place that is safe whete they can go for help. PLEASE do not allow your loved ones to be tortured here. Find another reputable facility.

Anonymous

If I could give this place a negative review I would. This shows how our country handles mental health issues and facilities and how they staff them. I would never bring my child back there ever again. Thank God I did not sign the paperwork that gives my approval for doing an assessment on my child. I have already seeked other therapists help and was very impressed with how they have already helped my child. I will never give up on my kid and will find the best and most appropriate place for their treatment and this is NOT THE PLACE. I don't even know where to start.....we were there for two hours and asked for a simple glass of water and they never brought us any and every single door is locked. It literally is like prison and before going there I kept telling my child that a place like this would be very helpful and it's not like they are in prison and after we left we both told each other yep, it definitely is like a prison. They were running around under staffed and I should also say very unprofessional, definitely not fit for working with troubled people. Little empathy goes a LONG WAY with people who are already feeling depressed. I pray that I will never have to succumb to taking my loved ones or anyone for that matter to this place.

Sara Cannon

Intake process is unreasonably long, saw 4 different doctors within 5 days that said they would not release due to "first day seeing me". The nurses and techs are amazing people but the physicians are awful and behind in the times. Facility needs a major ugrade, dingy lights, awful sleeping quarters. Do not admit during the weekend as your time will start the following Monday. I think they mean well but I would've been better off somewhere else. Had no opportunity to bring in my own psychiatrist I've seen for years and was called condescending for asking to do so by one of the doctors. This place has good therapy but no one on one sessions. Lacks structure on weekends. I suggest a different facility hands down.

Mimi

Bad staff, and beds. Totes wack.

Skylar Vandergriff

the staff was nice and i feel much better after treatment and discharge.

Rate and Review Your Experience

Please select at least one star!

An error occured, please try again later.

Nearby Addiction Treatment Centers

Have an addiction specialist help you.

(877) 322-2450

Find the treatment you deserve!

University Behavioral Health of Denton

2026 West University Drive, Denton TX, 76201

Call now: 940-320-8100

http://www.ubhdenton.com

Unclaimed

Drug and Alcohol Rehab

Addiction Treatment Programs

Alcohol and Drug Addiction Treatment

Alcohol and Drug Treatment Services

University Behavioral Health of Denton Reviews

Rate and Review Your Experience

Nearby Addiction Treatment Centers

University Behavioral Health Denton

CCD Counseling PA

Denton County MH/MR Center

Solutions of North Texas

Texas Treatment Services Denton

VA North Texas Health Care System