Name: Phoenix Academy of Austin
Address: 400 West Live Oak Street, Austin, TX, 78704
Telephone: 214-296-0394
Rating: 3.2593

Private & Confidential

(877) 322-2450

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Phoenix Academy of Austin

27 Reviews

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Quality patient care and individualized substance abuse treatment really sets this drug and alcohol rehab in Austin, Texas apart from the rest. Primarily focused on treating Substance Abuse Treatment Services, Phoenix Academy of Austin offers Substance abuse treatment , Accepts clients on opioid medication and Medications for psychiatric disorders) for those struggling with addiction.

Alcohol and Drug Addiction Treatment

Providing optimal patient care is the commitment adhered to by the entire staff, this addiction treatment center in Texas incorporates unique, evidence-based treatment methods that address the very core of the issues that contribute to the struggle of addiction. These addiction treatment methods yield the individualized therapy necessary to take the next step towards sobriety. These treatment methods include:

Cognitive/behavioral therapy
Trauma-related counseling
Rational emotive behavioral therapy
Contingency management/motivational incentive
Motivational interviewing
Anger management
Relapse prevention

Alcohol and Drug Treatment Services

To enhance the likeability of this substance abuse rehab, Phoenix Academy of Austin includes additional and unique services that address any issue that requires attention for a seamless transformation from addiction to sobriety. These services that support all aspects of the treatment programs are:

Case management
Housing services
Nicotine replacement therapy
Non-nicotine smoking/tobacco cessation medications
Screening for tobacco use
Smoking/tobacco cessation counselling
Individual counseling offered
Group counseling offered
Family counseling offered
Marital/couples counseling offered
Aftercare/continuing care
Assistance with obtaining social services
Breath analyzer or blood alcohol testing
Comprehensive mental health assessment
Comprehensive substance abuse assessment
Drug or alcohol urine screening
Discharge Planning
HIV or AIDS education
Health education services other than HIV/AIDS or hepatitis
HIV testing
Interim services for clients
Mental health services
Outreach to persons in the community
Substance abuse education
Screening for Hepatitis C
Self-help groups
Screening for mental health disorders
Screening for substance abuse
Social skills development
STD testing
Transportation assistance
Hepatitis education
TB screening

Patients at Phoenix Academy of Austin enjoy the benefits of receiving care within Hospital inpatient , Residential, Outpatient , Short-term residential, Long-term residential, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Hospital inpatient treatment and Computerized treatment settings that service Female and Male who fall within Children/adolescents. The smoking policy includes: Smoking not permitted.

Addiction Treatment Programs

Providing inpatient/residential and outpatient addiction treatment really allows each patient to get the quality care and treatment unique to their status and needs. The inpatient/residential programs require the patient temporarily live on-site to benefit from the more hyper-focused, intensive therapy methods used in treatment. Outpatient treatment is more appropriate for a patient who requires intensive treatment in a more independent environment. Routine visits to the facility are made to receive all the benefits of their customized treatment program.

Drug and Alcohol Rehab

While undergoing treatment for addiction here, patients are satisfied knowing that special programs and groups are supported. These special programs and groups include:

Adolescents

Though finding the right help for yourself or a loved one struggling with addiction is priceless, financing is available here which includes Cash or self-payment, Medicaid, State financed health insurance plan other than Medicaid, Private health insurance and Federal.

Truly committed to the success of each patient, Phoenix Academy of Austin also offers Sliding fee scale (fee is based on income and other factors) and Payment assistance (check with facility for details) for those that need help.

Getting the best addiction treatment and quality patient care is important and Phoenix Academy of Austin understands this. If you are left needing more information on their services, we highly encourage you to contact them directly so that they can appropriately address your inquiries.

Phoenix Academy of Austin Reviews

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Matthew Bass

I always here 4 years ago, it was definitely a crazy experience, did not realize until later that the staff truly cared. They treated us like family. Like we were Their kids. They made an everlasting impression and I will never forget them.

Julie McElrath Ray

Phoenix House is an integral member of the adolescent recovery-oriented system of care in Central Texas. Their team brings with them over 100 years of experience, knowledge and passion for providing a supportive treatment experience for young people struggling with substance use and mental health related issues. Over the past several years, I’ve had the pleasure of working with this caring group of professionals and they understand the importance of a strengths-based approach to recovery and the healing process.

Angelica Reyes

On a professional level I have been working with Phoenix House for the past five years and I have greatly enjoyed working with the amazing team at Phoenix House Austin. We have worked closely with one another getting adolescents to the right level of care needed to address mental health & rehabilitation services needed. Phoenix House Austin holds true to their mission & I highly recommend Phoenix House Austin if your loved one is struggling with addiction.

Julia Spence

Phoenix House has had a complete renovation and looks wonderful. Not only does it look and feel inviting but the staff are warm and welcoming and care deeply about their clients. The treatment programs are comprehensive and they are an excellent center for recovery.

Jamie Phelps

Let me just speak from the heart for a moment. When I came to Phoenix House Austin I was a mid 20 something grad student who really just needed a job to get me through grad school. In my wildest dreams I would never have expected to still be here 7 years later. The work that we do, the lives I\'ve seen saved and the supportive team I\'m able to work with on a daily basis are the reasons I\'m still here. If that sounds that the kind of environment you would like your patient or loved one to receive treatment in we would love to help.

Clarena Tobon

I was lucky enough to be able to visit with the staff at Phoenix house and was impressed to see the setup they have to help our youth have a better future. Communication has always been open and they are willing to answer any questions i may have.

mady menard

In 2016 I had been to Phoenix House multiple times and it was nothing but a phenomenal experience. staff having open arms and a drive to help me recover. I’ve never had anybody in a treatment center care about me the way the staff at Phoenix house did, and still does. Without my stays at Phoenix House and the help of the counselors, I wouldnt be sober like I am today. I got introduced to many things I still use in my daily life today. It’s hard to get sober at a young age and accept that there’s an issue but PH made that possible for me. I am forever grateful for this facility and the care and support they provided me and would recommend PH in a heartbeat to any adolescent struggling.

Deanna Casas

I\'m an employee of phoenix house its been a pleasure working here for more than 18 years .Helping patients that are struggling in their recovery.Seeing them learn new ways to live a healthy lifestyle with out using drugs or alcohol.A lot of the patients are able to get credits because of the credit recovery we offer through AISD.

Rosa Martinez

My son got to this place to get help and he did \'the staff are great and the counselor is awesome even do I did not like the way the discharge was made I understand there reasons \'I want to thank Sean the way he was whit my boy and to Ms Cira my son consider her like a second mom I have lots of hope for my son and if things turn otherwise I know this place is awesome for the kids to get help \'thank you guys from deep on my heart God bless you and keep giving y\'all the knowledge to help this kids.

Megan Savala

Son was here for approximately 45 days and even though it was hard for me to leave him every time we visited, his spirit was shining brighter and brighter. I love that they give consequences and do not allow people to stay if they are not able to follow the rules. My son absolutely loved the food. That\'s all he talked about for weeks. The staff are wonderful and helpful through the process. They tell it how it is.

Ash Sullivan

haha most of these parents are talking from their child\'s experience and majority of the kids dont even want to be sober, and they miss behave!! haha. I have went to phoenix house two times and they have help me out EXTREMELY i have been sober for 9 months i am 18 years old. They have showed love and happiness towards all of the kids and all they at is for the best of us. Most of the kids their just were rebellious and messed around?! i want to say THANK YOU so much ms. meredith, and ms. kelly for so much love and for showing me a new way of life! thanks to the staff and the counselors. All they want is the best for us kids. SO thank you so much :))

Julie Moss

As a professional in the mental health field myself, I can only speak highly about my experiences with Phoenix House. The staff seem caring and supportive of not only their clients, but their journey to sobriety as well.

S Calice

The staff is Awesome! From the time we enter the door very pleasant enviroment. Aaron answered all our question feeling comfortable leaving. They have a zero tolerance and immediately take care of issues. I would recommend this place! Thanks!

Xan Fulford

Please do not send your child here they are of no use. There is a reason the reviews are 2.5 stars. They boast they are dual diagnosis but if your child actually gas a dual diagnosis they will not help them. My child has been here 2 weeks and has threatened tto harm himself and others every day bit they have NOT sent him to get the mental health treatment the director told me she was getting him this morning. Then she said well he is fine today so you need to come get him. Makes no since for a kid who has a history of mental health issues. They are trying to wash their hands of him instead of getting him the help he needs and diserves.

Kathryn Davies

As an addiction professional, I find some of these reviews to be quite disheartening, particularly because I know how untrue a lot of them are. Phoenix House (Austin) is a beacon of hope for struggling young adults and their families; their dedication to clinical excellence and client care is unparalleled. I trust this program and I am proud of the example they contribute to the reputation of treatment in Central Texas, which is the very best you\'ll find!

Melissa Mattingly

Please do not send your child to Phoenix House if you are hoping for recovery. My daughter & I were treated horribly. The staff never answer the phones. Once your child has left the facility, the warm welcome received at registration & payment is gone. My daughter started a new outpatient program. The director did not help me retrieve her grades & never once asked how my daughter is doing. These are supposed to be professionals working with teens. I recommend TAFS. It has worked miracles & I\'m happy to say she is doing extremely well.

Kaylin Smith

Your children are there to be rehabilitated and they give them more drugs. Avoid if you can.

Jan Appleton

The staff is terrible, the environment was AUFUL nasty! Dirt and human waste on the walls, very depressing and isolating. Me and my husband had to pick my grandson up after day 1 because their security sucked. My grandson was able to sneak in a bottle of 365 diphenhydramine pills. It took him sharing the pills for the counselors to find out. Don\'t send your child here, there\'s hardly any security, it\'s depressing, and they separate people by gender.

Stephen Schafer

I have lived in the neighborhood where the \'academy\' is located for almost a decade. In that time, I have experienced nothing but headaches from that place. Until last year (when they finally built the fence) around the place, there were constantly ambulances, firetrucks and police cars going into and out of the place with sirens blaring at all hours of the day and night as they attempted to track down kids who had wandered off or run away. Since the fence went up, we now watch as \'students\' climb the fence, run down the road, meet with people in cars parked at the corner, then run back to the \'academy\' and jump back over the fence. Then, the cars turn on their lights and speed away. What is happening in the few minutes they are in the parked cars? There are also a number of homeless people who live in the area behind Phoenix House, in the wooded creek area, who roam around the neighborhood at night and talk to the kids through the fence in the back. Living in the neighborhood and walking around the block after business hours allows us to see what really goes on. At random times during the day and night, \'students\' are outside cursing and yelling at the top of their lungs. Sometimes it sounds like someone is being killed, sometimes it is obvious that the kids just was attention and are yelling for the sake of yelling. When the sun goes down, they yell and curse at people walking on the sidewalk and they throw rocks at passersby from behind the fence. I have called the phone number listed for the facility multiple times but am always sent to a voice mail or told that I must call back during business hours. Based on that, I am left to believe that the children are there alone and unsupervised at night or on the weekends. If your child has problems, I suggest that you research a better facility to treat them, since the Phoenix House looks more like an unsupervised park for kids to meet other kids who will just encourage them to hop the fence and wander off or harass neighbors instead of being helped with whatever problems they may need help with.

Starr Padilla

My review is based on their communication or shall I say lack there of. They need to follow up when ppl call especially when its been 2 months later and I am still leaving messages.

Autumn Easla

I was a part of their initial test group back in 1999. They took us to a clinic for std testing. A few days later, they pulled me into an office and told me I was hiv+ and then sent me back to my room. No counseling, no phone call to my parents, nothing. Needless to say, I ran away. I only found out it was a false positive 2 months later when I was retested in jail.

Tyelur Watkins

I went to Phoenix House March 2014, as well as December 2014. Both times presented the same solution, and yet I had a different experience the 2nd time. I wanted to go back to Phoenix House because I knew that the staff there cared for me, and they showed me the same care the 2nd time I enrolled! I want everybody to understand that reads this, TREATMENT DOES NOT KEEP YOU SOBER, if you\'re a drug addict/alcoholic. Treatment offers physical separation from drugs and alcohol. What this treatment facility did offer me was opportunity to get involved in a solution. People that are in the fellowship come every Tuesday and Thursday (like myself today) and spread the message. Phoenix house allows clients to be sponsored by individuals so that they can have an experience with recovery. Sure there were gangs and bullies while I was there, it\'s an adolescent treatment center. Can\'t expect these 13-17 year old kids to be perfect, 75% percent of the kids there don\'t even want to get sober. Yes, there will be drugs in a treatment center from time to time, welcome to addiction. It\'s not the treatments fault. Teenagers have their lifestyle when they come in, and it\'s up to them to let it go and take the next right step, and the staff is there for them when they want to! I owe my life to my parents for sending me here, because this place presented me recovery in various ways such as meetings, and allowing fellowship members to come down and speak and walk me through the steps. Today I sit here with almost 2 years of sobriety and I go back every Tuesday to Phoenix House to let these kids know that they can recover. Thank you Phoenix House.

Clara Jesus

I brought my son in sessions as I was advised by the probation team. During sessions, I heard that addiction do not exist and it is just a question of Will (cold turkey). And parents are responsible if their children do drugs. Activities were to do crosswords around drug theme and gathered a whole bunch of teenagers with drugs and alcohol problems. My son went from negative to marijuana to positive and they had no follow-up with parents. He refused to go back after the end of his probation and when I call Phoenix house, they adviced me to let my son in the street or with his bad peers and hit the rock bottom of drug world. For all that results, I have now to pay 1,321.00$ on top of my insurance which paid 1,358.00$. Please avoid them. they have no structure and no real counselors: money making machine on may be what was a prestigious name and abuse desperate parents caring about their children. Some counselors are highly offensive to parents and it is very unclear they have qualified and certified counselors in drug abuse. It seems more like senior students.

Katelynn Morales

i am currently enrolled in this facillity, im sitting in our \"school\" right now. this facility has no structure or consistincy at this place what so ever, they do not address your problem what so ever. i really wanted help for my drug problems, and i couldnt get the help i needed. i would advise you not to send your children here.

Shawna J Adkison

Do not send your child! They do not watch your children, allowing them time to climb over the fence. I wish I would have read these reviews.

Freddy krueger

Worst rehabilitation facility, I would not recommend sending your kids here. There are several gang members, and not to mention they do not help you with your problems if anything it just intensify them.

jorge german

It helped me a lot wit my addiction

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Phoenix Academy of Austin

400 West Live Oak Street, Austin TX, 78704

Call now: 214-296-0394

http://www.phoenixhouse.org

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