Name: Pasadena Villas Smoky Mountain Lodge
Address: 3889 Wonderland Lane, Sevierville, TN, 37862
Telephone: 865-366-7218
Rating: 3.4688

Private & Confidential

(877) 322-2450

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Pasadena Villas Smoky Mountain Lodge

32 Reviews

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At this chemical abuse treatment centre at Sevierville, TN, the most important focus of maintenance is Mental wellbeing and fitness services. Fixing patients is important with the crucial techniques available including typeofcare.

Drug and Alcohol Rehab

Proudly servicing Male and Female of those ages for example Young adults, Adults and Seniors (65 or older), addiction treatment can be an effective method of life and the health practitioners and staff all go quite seriously. There\'s just a smoking policy that includes: Smoking permitted in designated area.

Addiction Treatment Programs

Within Residential and Partial hospitalization/day treatment preferences, patients at Pasadena Villas Smoky Mountain Lodge at Tennessee have the best, naturopathic remedy for addiction through which patient care and curative methods bond and function.

Alcohol and Drug Addiction Treatment

Addiction is an illness and this centre understands that the best procedures of treatment must be used at a professional manner to ensure that proper advancement continues, finally leading to success. This alcohol and drug rehab center utilizes unique therapy strategies which include:

As a comprehensive addiction therapy centre, Pasadena Villas Smoky Mountain Lodge regularly incorporates necessary routine Procedures of therapy that include:

Individual psychotherapy
Couples/family therapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy
Behavior modification

Making sure you or a loved one gets the right and efficient remedy for addiction in Sevierville, Tennessee is really important. This treatment centre encourages this and offers financing options that include: Cash or self-payment and Personal health insurance.

If you are ready to acquire the necessary cure for addiction for yourself or a loved one then now is your opportunity to reach out to this facility and consult with addiction pros who\'ll guide you throughout the process and address any questions or concerns you might have.

Pasadena Villas Smoky Mountain Lodge Reviews

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Stephanie Brunhofer

Pasadena Villa provided a therapeutic setting for our loved one. All staff members were extremely kind, caring, and patient. They welcomed input from family and friends and engaged in a variety of treatment modalities. Clyde was always responsive to our requests and brought a tremendous amount of caring and patience to his work each and every day. The nurses, aides, and support staff should all be commended for their dedication to helping others. The facility is beautiful with incredible views, wonderful gardens, and an enclosed porch which facilitates healing and recovery.

Michelle Blose

I was a resident at Smoky Mountain Lodge for three months and the stay was phenomenal. The therapists, techs, nurses, and psychiatrists are caring and kind-hearted- they definitely go above and beyond the expectations of their jobs. I was treated with respect and was well taken care of. The facility is absolutely beautiful and food is delicious! I am forever grateful for Pasadena Villa!

Tammy Powder

Pasadena Villa took care of my loved one in a way that I will forever be grateful for. The staff was very friendly and supportive and showed so much love and compassion. Anything that I had an issue with was resolved quickly and respectfully. I would recommend this treatment ce

Huge kitties

AVOID THIS PLACE! ALL THEY SEE IS MONEY$$$ Huge bait and switch, they tell you one thing and treat you with respect but as soon as you sign those papers things change. the director is a incompetent, lying, insincere person. when i decided i had enough of them mistreating me i learned how uncooperative they become, they wouldn't give me my things back and wouldn't let me talk to the doctor. when i called my personal doctor to report my medication being withheld from me the pasadena vila ppl wouldn't give me the # of their doctor so i could give that to mine so i could get my things. around this time a new family is their and i tell them all about this, and their treatment of people, how the staff can be heard making fun of people... 10 mins later the nurses are yelling for me saying they will give me my stuff. DONT TRUST THESE PEOPLE, ITS ALL ABOUT MONEY!!$$$$ this place should be shut down or get new management.

Ranger Rob

It is very difficult finding resources for mental illness where you are treated with respect and the staff is experienced with the different conditions, medications and treatment plans. Pasadena Villa was a good experience for our loved one from admissions to doctor care and all levels in between. They were welcoming to family visits and keeping us updated. We were there 3 months and they helped find the right plan for the future upon discharge as with some illnesses there is more care needed and medication adjustments. It was costly so glad to see they have added some insurance plans which is very helpful.

Sabrina Fullbaun

I spent 2 months at Pasadena Villa Smokey mountain Lodge . My experience was nothing but fantastic . I had a great team of therapist psycologist and a great team of tech A and B team. The nurses where always willing to answer any questions. I would recommend this facility in the future

Nana V

There are very few resources in this country for parents of an adult child who is struggling with mental health issues and substance abuse. I can't thank the staff at Pasadena Villa enough for helping my son to get the help he desperately needed while being treated with respect. He was a resident for about 2 months and in that time he finally found the right combination of medication while learning how to deal with his condition. His therapist had a weekly call with us to discuss his progress and the plans for the next step after Pasadena. Our initial call was with the treating physician as well. Our son loved the group outings and pet therapy. I highly recommend talking with the admissions staff if you are looking for help. They did a thorough review of our sons case, including talking with us about his past in order to assess if this was an appropriate place for him. I'm forever grateful.

Aimee Locke

It is hard for me to adequately express how grateful I am to Pasadena Villa. The team at Pasadena Villa, quite literally, saved the life of my loved one and I will be forever grateful. The care my loved one got, from every single team member at Pasadena Villa, could not have been better. If you find yourself, or a loved one, in need of a treatment facility please consider Pasadena Villa.

Laren Williams

My parents were involved in a pretty devastating divorce last year and unfortunately, that was the last straw for my mother's already fragile psychological state. She has suffered from depressive tendencies for years, so this situation did not help curb that. Luckily she has been alcohol and prescription painkiller free for almost 10 years now, but we honestly weren't sure if she would revert because of how much emotional distress she was in. Finding a treatment center for her to go to was pretty much the last resort in a string of things that weren't helping her. We live in Florida, so when I searched for mental health treatment centers, Pasadena was one of the first that popped up. After reviewing all the options and contacting a couple, I was able to speak with Abby who is part of the admissions team. She was incredibly kind and helpful in answering all my questions and eventually she was able to connect with my mom and hear her concerns as well. Unfortunately, the Orlando center was full, but it was a blessing that the Smoky Mountain Lodge had availability. I think it was super that my mom was able to get out of the state for a while. She stayed in Tennessee for just over 2 months. In that time, she re-learned how to be in social situations, how to manage stress, and other emotions that she was unable to control for such a long time. The nurses and doctors (her doctor was Debbie Hanford) called to give me updates on her progress weekly and fill me in on her treatment plans. My mom really enjoyed her time there and I have seen the residual effects on her personality and overall happiness. She seems more like herself than I have seen her in a long time. Thank you for that! There are a couple reasons I am not giving Pasadena 5 stars. The first is that at one point, the center became overbook and there were residents that were crowded into 2-person rooms or in the hallways. That caused a little bit of stress on my mom and I'm sure for other residents as well. Some of the residents acted out. The other reason is that I feel like some of the work my mom needed to do is unfinished. Not to say that this is Pasadena's fault, but I wish that I was able to provide some more feedback on what I felt like my mom could work on, being her child. I definitely think that Pasadena has some great staff members. They do create individualized treatment plans based on the resident, so that's positive. Overall, we had a really good experience there. If you're considering a treatment center for your loved one, I would recommend giving them a call and having them walk you through everything that they do there. It might not be for you, but it also could be just what you need to get your person out of a very dark place and back on their feet.

I recently voluntarily checked myself into Pasadena Villa's Smokey Mountain Lodge location for 30 days for Major Depressive Disorder after three suicide attempts. The team of therapists and techs at Pasadena Villa absolutely saved my life and I will be eternally grateful. I had sought counseling since feeling lost and hopeless elsewhere and had always been told that I was 'too high functioning' or asked 'how do we help you?' I grew more lost and certainly more hopeless. My therapist not only gave me hope but recommendations and tools for how to prevent this from occurring again. If considering this investment, please know you won't regret it--it is absolutely worth it and their compassionate/innovative approach is wonderful.

Elizabeth Rumul

As a family member of a resident of Smokey Lodge, I can truly say after 4 months of working with heir team and flying up to meet members in person, our family could not be happier with the care my brother received. The staff goes above and beyond to be there both in teaching/assisting their residents, but also provides a level of friendship and community my brother needed. It’s heart breaking enough to have to have a family member be that far away, yet when I called, the staff answered and assured me of my brothers care and well being. We are entirely grateful for my brothers stay.

Kate jones

When a team of health professionals tell you that your adult child needs duel diagnosis treatment at a residential facility, and recommend only a few places, it’s a difficult thing to process. There are so many questions, and how do you know if a program will be the right one for your loved one? After talking to health professionals and the admissions team at Pasadena Villa, we decided on Pasadena for mental health and substance abuse treatment. After a bit of a rough start, which I now understand is normal for patients, our daughter was paired with a therapist who was really able to help her make some good progress. Also, the psychiatrist, nurses, and techs were supportive and helpful. I was able to communicate with the therapist, and other members of the treatment team when I had concerns. The ability to have good communications with the therapist and treatment team was a strong point of the treatment experience at Pasadena Villa. At the end of the day, you have to decide if a program is right for your loved one, but don’t be afraid to ask lots of questions to help you decide.

Kate Smith

Pasadena Villa Smoky Mountain Lodge facility and staff are excellent. We found that the medical system is ill equipped to treat mental illness. Physical issues coupled with mental health issues had reached life threatening status. We are exceedingly grateful to have found the program at Pasadena Villa where the facility and the staff really supported the healing process - for the patient and the family. The patient needed physical and mental healing and the staff ensured that all of his needs were addressed. Recovery is a lifelong process, but the support we received through the program at Pasadena Villa has given us hope for the future.

jolyhilll jmm

Pasadena Villa provided a first-rate therapeutic program. The staff was exceptionally caring and responsive to family requests to be kept informed, also well versed in a range of therapies which were tailored to individual needs. Unlike other residential treatment centers we explored, PV had the best approach to social integration, offering supervised opportunities to go into town, for example, to have coffee, see a movie, go bowling, giving residents a sense of autonomy. The variety of classes and experiences offering different tools to deal with problems, along with recreational classes (incl. Yoga), and individual and group sessions, help make PV unique.

Pros: 1. Able to express concerns to my daughter's therapist, and have them addressed in a timely manner. 2. Variety of therapies available: CBT, DBT, individual therapy, animal assisted therapy, social outings, etc. Exercise equipment available. 3. Beautiful accommodations, with no more than 2 persons per room. Bathrooms in each bedroom. Laundry facilities available onsite. 4. Great food service, nutrition concerns addressed. 5.The director followed up in a timely manner when we had issues getting our daughter's prescriptions sent to her pharmacy after discharge. 6. They worked with us to make it as affordable as possible after insurance stopped covering my daughter's stay. 7. They just became in-network with Anthem BCBS. Cons: 1. Disappointed that I did not get to speak to my daughter's therapist at discharge, even though she was aware I was coming to pick her up and still had questions that needed to be addressed. 2. Animal assisted therapy was never made available to my daughter the entire 6 weeks she was there, even though she requested the opportunity. 3. Even though I expressed my concerns regarding my daughter's access to social media, I was told "they are not able to remove cell phones, computer/internet access" from residents. This is something that should be available in an individual's personal plan of care/treatment, ESPECIALLY if the patient has a problem with social media. My daughter was able to continue to cause problems with persons/situations at home, even though I expressed these concerns to her therapist and asked her to have some restrictions to these devices. 4. It took several weeks to get transportation set up for my daughter to attend church services, even though this was requested on admission and several times while she was there. Overall, it was a good experience for us. I wish there was a more spiritual component to the program, which my daughter desperately needed. It is difficult to find good programs on one's own, and this one was recommended by the local acute care behavioral health facility in our area.

Lisa Owings

We were thankful to find Pasadena Villa Smoky Mountain Lodge. The staff was excellent. The therapist and the doctor were very good at keeping us informed at what was going on. They quickly replied to emails and we had scheduled calls throughout the week. The food was surprisingly good for an "institution". Our son gained about 25 pounds during the 4 weeks he was there! The setting is peaceful and quiet. They were accomodating to us coming to visit and taking him out to eat or to a movie and we liked having the option to do things like that. They have an art room and once a week they could drive about 30 mins to a nearby stable and ride horses. This was a welcome break. They also were helpful in the transition process back to our hometown. The process of dealing with insurance and other places is a bit overwhelming so we appreciated their helpfulness with all that. The only real downside was sometimes there was chaos with and among the other residents. That however is just dependent on who happens to be there at any given time. It's not a place that we want to go back to, of course! But it was just the right place for what we needed when we needed it. We are very thankful for all they did for us.

Deena

Smoky Mountain Lodge & Pasadena Villa in Tennessee was very welcoming and supportive to our family and our son who was just coming out of a first inpatient experience. We found that having a facility to bridge the gap between the hospital and real life was exceedingly helpful. Nicole was an awesome counselor and Tony was very informative during the admission process. While our hope is to not need this facility again in the future it is comforting to know that it exists if we do.

Chloe Reed

I came into this facility more broken down than ever and after spending seven months here I honestly learned more about myself and life than I had ever learned anywhere else. I found my sponsor through the open AA meetings they offer onsite, I found my connection with my higher power again, and I also found myself. The lessons I learned from staff who genuinely care, and don’t just give up on you are lessons that I’ll take with me for a lifetime. Thank you Smoky Mountain Lodge for allowing me to be no longer enabled, and allowing me to gain my life back! I wouldn’t be the person I am today if it wasn’t for this place.

Lynn dodt

Family and loved ones of individuals with complex psychiatric disorders coupled with addiction should strongly consider Pasadena Villa. Their care management team approach toward developing life and coping skills is highly effective in expanding quality of life issues, not only for the residents, but also their families. They take a macro, "whole body" approach by utilizing various patient-specific therapies and techniques. Pasadena Villa provides a safe and nurturing environment while offering transitioning levels of care. They succeed where others fail.

Joni Mahler

Pasadena Villa was willing to take a chance on my son when others were not. They welcomed him and took an angry, sullen young man and gave him a safe place to be. The animal therapy and outdoor activities gave him something to do when he wasn't yet ready for groups. The therapist was very kind and willing to try anything that might work to draw my son out. We will always be grateful.

Kacy love

I had to recently make the very difficult decision to admit my 19 year old son to a residential psychiatric facility. He has struggled for the last couple of years with his issues. We had been trying to find the right place throughout this process - without great success. Pasadena Villa Smoky Mountain Lodge was our answer! The staff there is thoughtful and very caring. When he arrived there he was very lost and struggling greatly. With the help of the amazing therapists there he found his balance in life and the proper medications to help him. I'm so grateful he spent time there. And I am grateful to the amazing therapist that helped him through this difficult time. Mental health is a very difficult struggle to have to deal with - thank goodness there's Pasadena Villa to make the journey a bit easier.

Bill jones

The treatment our son received at Pasadena Villa was superb. The staff - from admissions and administration on down, were courteous and kind; and Dr. K, the psychiatrist, was incredibly knowledgeable in changing and adjusting our son's medications. The facility itself is reminiscent of a beautiful ski chalet, nestled in the Smoky Mountains. And I cannot say enough good things about our son's therapist, Robin. Robin was a wonder worker, helping to affect a remarkable, positive change in our son. Unlike the other center (see below), it was much easier to get information about our son's treatment, and the weekly family therapy sessions via phone were expertly handled by Robin, as well. Some background: our son, who is on the Autism Spectrum, had severe problems during his first quarter at college, and had deteriorated to such a state that he was told he had to take a medical leave of absence. My wife flew with him to a very famous treatment center in Arizona that said they knew how to treat patients on the spectrum. Not only did they not know how to properly deal with our son, he ended up much worse, and eventually we were told he could no longer get treatment there. We had heard good things about Pasadena Villa during our initial research, and that they had particular skill in treating those on the Autism Spectrum (although that wasn't our son's only problem, at all). This time, the positive reputation was deserved.

Jonh kimball

The place is a scam. The food sucks and there's never enough of it. The groups only cover very basic material. I spent a week at Pasadena Villa before I tried to leave, instead they had me committed to a mental hospital, they wouldn't let me take my clothes with me, they threw away about $60 worth of food I had bought at Dollar General, they kept 14 packs of cigarettes that I had. I got my clothes back after getting out of the hospital, except for a coat I had in my room. I got more, better food and treatment when I was Buffalo Valley. Pasadena Villa is set up to look first class, but it's all fake. Clients clapped when they presented the meals, but it's never any good.

SSmu

The moment I walked into the building I knew it was not for me. The facility is not what is shown on the Internet or in brochures. The counselors and And therapist we're all reading out of books during sessions over CBT DBT and other issues. The classes were 30 minutes they combined CBT and DBT together when it should be separate. There was too much freedom not enough structure and they were overmedicating people. People had a chance to go to class or they slept on sofas. All they want is you money, I did the 72 AMA and threatened that my return of $3,000 would take over 30 days. The nurses were wondering and they were just doing their job. The kitchen staff were helpful with my diet restrictions. The admin staff and discharge manager were great. Yoga instructor was very knowledgeable and helped. That was the only not thing nice except the view. They are taking money from people and just medicating to the point of some looked like "zombies". This is not a treatment center it is a mental facility. One thing they do is ask you the additional $3000 for you to use to go to a grocery run. Once you are done with that amount they expect more $$$$$$ THIS FACILITY NEEDS TO BE SHUT DOWN THEY ARE NOT HELPING ANYONE THEY ARE HURTING THEM WHILE TAKE YOUR MONEY. The "therapist" have no clue what they are doing, the are rude like you are a prisoner and not a human who is paying their salary.

SSmu

T. Mac

WARNING!!!!! My daughter was completely traumatized by this place. They lie and intimidate and neglect and endanger. She was put into a men's ward, denied food, access to bathrooms, threatened by staff and another male client. it was HUGELY traumatic for her and for our whole family. All they care about is getting paid.. they have more clients than they have space, and very low staff. I was unable to reach the facility for over 24 hours while my daughter was calling me scared for her life. DONT send anyone you love there, please... you WILL regret it.

T. Mac

The End

I'm still uncertain about the additional star, and this was from years ago, specifically about my stay alone. Great construction, well-kept quarters, adequate security from camera systems onward, on-site cooking, and I can't get enough of the nature there. The site has it standards on who to house, from safety to reasons of stay, mental health, rehab, reacclimation, and so on; current and prospective residents may find the nursing routines are great, it's filled with adults from various walks of life, so the personalities will be mixed more than stressing everyone behave the same way or fit in together, which isn't bad in and of itself, but possibly overwhelming. Supervisory, guidance, and psychology staff are about the same in different perspectives, and they certainly shouldn't stress needing to "learn to behave more" for recovery and going back into the world, as well as check on psychiatric standards, laws, rights, etc. when needing to keep everyone in check or address crises. Not all the time, but that's the problem I experienced. Half are hired for expertise, the other half for filling a position period. I'm culpable, even when too buzzed on the wrong drugs forced in my systems out of the facility and continued on it, of risky and provoking actions I meant to not do at least in the areas I was at, if at all, or tried to turn in a lighter direction but wasn't thinking and upset people and left mild panics as results. I've broken simple rules regarding halls and desks, struggled with interactions and paced, healthy exchanges, I've annoyed and unsettled and otherwise wrongly impacted people, even after I was discharged. I was afraid it wouldn't go completely well because I was afraid of the longer term and much higher magnitude, so I tried and failed to transfer impartially. The drugs still left me confused and amnesic, eventually desensitized from most controlled substances I've been on, but the facility isn't primarily responsible for that one, and employees would be in a tight bind to help me out there. But it was highly reactive to kick me out apparently from residents "taking a vote" when a panic over one of my actions was misinterpreted, and I didn't have room to apologize for what I actually did wrong. I did try to shove away a staffer prodding me about what everyone assumed, because I needed to be left alone, and I didn't shout some to keep everyone away, but whatever else needed settling didn't need to escalate to a police escort, a two-day ER isolation, and me being harassed by a guard and a cop tag-teaming against my "attitude and disrespect" and insisting I shouldn't "throw any [problems] at" them (I'm refraining from using the slightly more expletive language) - then being discharged once I was placed in a behavioral hospital, with some of my belongings missing and a swift yet unsubstantial hearing on the validity of my commitment with a judge who really did need to save his time for elsewhere, I'm saying in agreement with the people in attendance. I don't know where the blame goes based on accountability. There just needs to be some measures or penalties, confirmed especially, to prevent the repetition, something to clean up the mess and repair the damages. I don't have room for that detailed dialogue for the sake of such recovery, or even cleaning up after my own actions and consequences, so I'm hoping the facility proves itself.

Faith

This place is nothing like it advertises. It is co-ed and there is way too much free time. My daughter was there and told me that people were having sex and much more concerned with hooking up then getting help. There is way too much free time. Only thing they did a good job of was get her started on some good meds that helped a bit. Her new psychiatrist is still tweaking them but I am so thankful they got her meds on the right track here. The family program is so disappointing!

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Pasadena Villas Smoky Mountain Lodge

3889 Wonderland Lane, Sevierville TN, 37862

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http://www.pasadenavilla.com

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