Name: Citizens Memorial Hospital
Address: 1500 North Oakland Avenue, Bolivar, MO, 65613
Telephone: 417-326-6000
Rating: 2.3939

Private & Confidential

(877) 322-2450

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Citizens Memorial Hospital

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Quality patient care and individualized substance abuse treatment really sets this drug and alcohol rehab in Bolivar, Missouri apart from the rest. Primarily focused on treating Mental health services, Citizens Memorial Hospital offers Mental health treatment for those struggling with addiction.

Alcohol and Drug Addiction Treatment

Providing optimal patient care is the commitment adhered to by the entire staff, this addiction treatment center in Missouri incorporates unique, evidence-based treatment methods that address the very core of the issues that contribute to the struggle of addiction. These addiction treatment methods yield the individualized therapy necessary to take the next step towards sobriety. These treatment methods include:

Individual psychotherapy
Group therapy
Psychotropic medication
Telemedicine therapy

Alcohol and Drug Treatment Services

To enhance the likeability of this substance abuse rehab, Citizens Memorial Hospital includes additional and unique services that address any issue that requires attention for a seamless transformation from addiction to sobriety. These services that support all aspects of the treatment programs are:

Case management
Diet and exercise counseling
Education services
Integrated primary care service
Nicotine replacement therapy
Non-nicotine smoking/tobacco cessation medications
Screening for tobacco use
Suicide prevention services
Smoking/tobacco cessation counselling

Patients at Citizens Memorial Hospital enjoy the benefits of receiving care within Hospital inpatient settings that service Male and Female who fall within Adults and Seniors (65 or older). The smoking policy includes: Smoking not permitted.

Staying true to their commitment in providing quality patient care, this addiction treatment center also provides special language services to those who may need it which include: Services for the deaf and hard of hearing.

Addiction Treatment Programs

Providing inpatient/residential treatment allows each patient to get the quality care and treatment unique to their status and needs. The inpatient/residential programs require the patient temporarily live on-site to benefit from hyper-intensive therapy methods used in treatment.

Drug and Alcohol Rehab

While undergoing treatment for addiction here, patients are satisfied knowing that special programs and groups are supported. These special programs and groups include:

Seniors or older adults
Persons with Alzheimer's or dementia

Though finding the right help for yourself or a loved one struggling with addiction is priceless, financing is available here which includes Cash or self-payment, Medicaid, Medicare, Private health insurance, Military insurance (e.g. and U.S Department of VA funds.

Getting the best addiction treatment and quality patient care is important and Citizens Memorial Hospital understands this. If you are left needing more information on their services, we highly encourage you to contact them directly so that they can appropriately address your inquiries.

Citizens Memorial Hospital Reviews

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Lena Brown

emergency room visit and was admitted with a life threatening illness. I have never recieved such great care at a hospital. caring and considerate, intelligent and mind staff all around. excellent Dr's and nurses, all staff. even the food was good with GREAT sweet tea. super nice people there. they took very good care of me and were kind to any visitors I had. If you had to be in a hospital, these are the professionals you would want around you!

Seele Heiler

Citizens Memorial Hospital delivered outstanding service throughout the entire emergency room process. Everyone with whom we came in contact was professional, friendly, and happy to be at work. ALL OF THEM! The ER admissions clerk was smiling with mouth, voice, eyes and actions. Her goal was to provide a positive patient experience while collecting the somewhat tedious demographic info the facility needs. I wish I could remember her name: A+. Steve the travelling nurse. Patient focused, kind spirited and compassionate. Very busy but not rushed. Genuinely cares about his patients. A+. Brianna, the Ultrasound tech kind, gentle, caring encouraging, professional and friendly. A+. The doctor kind, down to earth, efficient, friendly. A+. Absolutely recommend CMH.

Wayne Sims

My husband is here now as we speak. He has not been checked on not once by his nurse. He has a bulging/slipped disc and is in tears which is not normal for him to cry at all. No one has given him anything for pain nor even came to check on him to see if he needs anything at all. Usually we come to this hospital because we have always had great experiences here. Not today. We will not be back at all. I shouldnt have even gave it two stars honestly. Sad.

Kevin H

I feel like every person working here did a on the spot interview and got hired......deer licks..

PB&J Enterprises

The nursing staff were Angels ......so compassionate! The emergency department is the best !!

Joshua Carroll

Watched a man with stage 4 pancreatic cancer get treated like garbage in his room. CMH staff thought they smelled smoke or marijuana. Nothing was found after CMH had the police come into the patients room. The police proceeded to search all the bags and made smarmy remarks to a dying man "Marijuana's saving your life?" What a sick condescending thing to say. Shame on CMH for what they put this man through.

Ashley Elliott

Their ER is one of the biggest jokes! Having a disabled child already a concern, an ER is somewhere that you are SUPPOSE to go and be able to trust your care team. That is not EVEN CLOSE to what you get at CMH. In September my daughter was in ER, sedated, REQUIRED OXYGEN and was misdiagnosed with pneumonia. When I went back for something unrelated a couple weeks later, the charge nurse recognized me and asked how she was doing on medications....would’ve been great and super thoughtful HAD ANY MEDICATION/PHONE CALL BEEN MADE! Oh, I forgot to mention that they FAILED TO DOCUMENT THAT SHE REQUIRED OXYGEN! I reached out to the director or the ER, her name is Jamie, who filed a grievance “on my behalf,” and that she would look into what happened, and follow up with the patient advocate (Kim), and have her call me. I received something in the mail stating “we would have a decision soon;” that was a couple months ago. I called Jamie two weeks ago, no answer, left a voicemail, I have yet to hear back from her, I also haven’t heard a single thing from Kim. Fast forward to tonight, I get a call from a close family/friend that I need to come up there and help her with something. When I got there, she was being told that they “couldn’t get any of her medications but two and she needed to see if someone could go to her house (45 minutes one way) and pick them up and bring them back.” Her child, who is also disabled, is being flown to St. Louis Children’s Hospital tonight, and has been without her daily medications for hours now. The nurse, Josh, asked if there was anything else we could do to get her medication, I stepped out to get some water and call the pharmacy to see if there was anyway we could get them. After I made that phone call, I was made to leave for “causing problems,” for getting medication that Josh and Rhonda (charge nurse), reportedly had absolutely no way of getting. I have never had any issues with Rhonda before tonight. I have had my fair share of issues with Josh, so much that in September, Jamie pulled him off of my daughters case as soon as he walked in the room. That didn’t stop him from trying to give her IV meds, which he walked into the room, didn’t say a single thing to me or her, grabbed the IV tubing, and tried to inject. I stopped him and asked what he was administering and was told, “what else would it be?” Also, his comment tonight that “I’m really sorry, I have no idea what I’m doing,” didn’t go over well, and when asked why he was there if he didn’t know anything he replied “they pay me to show up and be halfway attractive.” That behavior is completely unprofessional, and staff like that is half the reason this hospital is seen as a complete joke.

Doc Young

Your action with the termanally ill gentleman is reprehensible. I sincerely hope he and his family file lawsuits.

Jared Bales

CMH or as I call it CAN'T MEDICALLY HELP.. So I went to Bolivar cmh ER yesterday for chest pains and heart rhythm issues from a past chest impact injury. What I witnessed there was nothing short of a sad joke. I saw a couple who had waited 5 hours to get their baby in to figure out why she was having trouble breathing. I was pawned off on a nurses practioner who they wrote in on my preliminary radiology report as the REFERRING PHYSICIAN, and I was given a bad diagnosis for a side issue and was not treated or diagnosed for my heart issues at all. No order for an echocardiogram and when I took up my complaint with the cmh patient advocate, more like hospital P.R. parrot, she lied and was condescending. So if you need a true diagnosis in the ER for a serious issue demand a Real doctor and id advise not going here at all. I've read the Google reviews and I'm not the first. I have videos of my experience with the cmh "patient advocate" Kim Heckelson. What you don't see is what happened in her office before hand. She raised her voice and tried to roll herself in her chair into my face within a foot to intimidate me. I had to put my hand up and tell her to back off. This is not who should be advocating for patients and protecting them. Btw I went back to my doctor , not a cmh doctor, and he reviewed my ct scan, and he did find the suspected asbestos scarring and spots in my lungs quite easily. So don't rely on cmh for true diagnosis. They will lie. For far too long, we have let our institutions take advantage of us and treat us like lowly plebs...our medical industry, utility companies, our schools, we need to demand ethical audits of these establishments immediately and hold them accountable. Video tape them, and show who they really are. I have video of my interaction from the first phone call and the face to face interaction with Kim Heckelson, the patient "advocate". And Kim, don't reply to this review with please call the patient advocate office. I've seen enough of you.

Deborah Clark

I love this hospital. I will never go to Springfield again.

Kayla Stevens

This hospital doesn’t genuinely care for its patients. Poorly trained, invasive nursing staff.

Jorge

This hospital makes the last days of a dying patient into the worst day of their lives, all for a plant that grows from the Earth. Shame on the person who called and I hope karma gives them justice

Hayim Levin

Dirty goyim hospital called the cops on a dying cancer patient.

Trina Banner

I have never been disappointed in the care we’ve received at CMH. It’s always been wonderful... friendly, timely, accurate, caring and beneficial. We have the upmost confidence in the doctors, nurses, radiologists, physical therapists and staff. Bolivar is definitely blessed to have such a great hospital!

Wren Hall

From long-term care, family physician and lab, to radiology, ambulance and the ER--we've used all of these CMH services over the last few days with a family member. We've received outstanding and personalized care by a very caring and compassionate team. Excellent!

Jesse Martin

Do not go here if you have stage 4 cancer.

Clint C.

Their treatment of stage 4 cancer patients is beyond reprehensible

Emily Harvey

The staff shows a real lack of empathy for patients.

Shannon Andresen

“Doctor is really behind tonight” we’ve been here 4 hours and the doctor has been holding up the door frame for 20 minutes... chatting it up with the nursing staff. SHOULD HAVE GONE TO SPRINGFIELD. Zero sense of urgency and very little regard for patients care.

Chad Hughe

Calling the cops on a terminal ill patient that will soon die, shows you how much they really care for the people they're supposed to be taking care of it's so sad.

Greg Cross

Never work here again, they let me go for no reason

Devin Galloway

I would say Dr. Guhl is the best doctor in the world. Dr. Guhl and her team deliver my baby at 5 am. They were fast and very kind and let us know what was happeing the whole time. We will for sure have any future kids with her.

Philip Moreland

Miss Paige is a marvelous worker. She gets things done. Kind, friendly

Didn’t leave my name, or address.....no need. They don’t care. My husband died there , from neglect. They let me walk into his his room, alone, to find him dead....his body cold when I touched him. I cry every day wondering how long he layed like that till I found him. It wasn’t from covid, just neglect because when you are over 70-75, they don’t care. Not just them, but all medical facilities. Fact! No rating from here....I wouldn’t take my pet there. before I could even submit, I had to select at least one star....not deserved!

TShoemaker

It seems very professional except for the blonde in imaging that likes to show most of her breasts.

TShoemaker

It seems very professional except for the blonde in imaging that likes to show most of her breasts.

Debra Starbuck

We had to take my mom to the ER early on Dec. 6, 2022. It wasn’t real busy when we arrived at about 7:00 a.m. but quickly filled to overflowing. Even though it was very busy, we still received good care from very friendly nurses and the doctor. My mom was admitted later in the day and received wonderful care from every employee. When walking the halls and needing directions it didn’t matter who I asked for help they went above and beyond to make sure I found where I needed to go. Thank you to EVERYONE at CMH for caring for my mom and making our stay very comfortable and giving my mom the medical care she needed! We definitely recommend this hospital to anyone!

Debra Starbuck

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Citizens Memorial Hospital

1500 North Oakland Avenue, Bolivar MO, 65613

Call now: 417-326-6000

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