Name: Nystrom and Associates Ltd
Address: 11010 Prairie Lakes Drive, Eden Prairie, MN, 55344
Telephone: 952-746-2522
Rating: 2.4167

Private & Confidential

(877) 322-2450

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Nystrom and Associates Ltd

24 Reviews

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http://www.nystromcounseling.com

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Excellent patient care and individualized substance abuse treatment really places this drug and alcohol rehab at Eden Prairie, Minnesota besides the others of the

Alcohol and Drug Addiction Treatment

Supplying optimal patient care could be your commitment stuck to by the whole staff, this addiction treatment center in Minnesota incorporates exceptional, evidence-based treatment techniques which address the very core of these difficulties that result in the struggle of addiction. These addiction treatment techniques give the individualized therapy required to choose the alternative towards sobriety. These treatment methods comprise:

To boost the likeability of this substance abuse rehab, Nystrom and Associates Ltd comprises additional and unique services which address any issue which demands care for a seamless transformation from addiction . Are:

Cognitive/behavioral therapy
Dialectical behavioral therapy
Substance abuse counseling approach
Trauma-related counseling
Rational emotive behavioral therapy
12-step facilitation approach
Motivational interviewing
Relapse prevention
Screening for tobacco use
Individual counseling offered
Group counseling offered
Family counseling offered
Marital/couples counseling offered
Aftercare/continuing care
Comprehensive mental health assessment

Patients at Nystrom and Associates Ltd enjoy the profits of taking care within Outpatient, Outpatient methadone/buprenorphine or naltrexone, Intensive outpatient treatment and Regular inpatient treatment configurations that service Female and Male who fall within Children/adolescents and Adults. The smoking policy comprises: smoking permitted in designated area.

Alcohol and Drug Treatment Services

Providing outpatient addiction treatment enables each patient to find the quality care and treatment unique to their status and needs while they continue to live in home. Regular visits to the centre are made for all the benefits of these customized treatment program. Out patient treatment is more appropriate for someone that requires intensive treatment at an independent setting.

Addiction Treatment Programs

While undergoing treatment for addiction here, patients are satisfied realizing that special programs and classes are encouraged. These specific applications and classes comprise:

Comprehensive substance abuse assessment
Drug or alcohol urine screening

Though locating the ideal assistance for yourself or a family member struggling with addiction is priceless, financing can be obtained here which includes Cash or self-payment, Medicaid, State financed medical insurance policy other than Medicaid and Private medical insurance.

Finding the most useful addiction treatment and superior patient care is equally important and Nystrom and Associates Ltd knows that. If you are left desiring additional information in their services, then we highly encourage you to contact them directly in order they could appropriately address your queries.

Nystrom and Associates Ltd Reviews

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Robyn

Nystrom and Associates have been amazing to our family! I could not have been more pleased with their services. I definitely would give them a double thumbs up. ??

Erika Trefz

I’ve been with Nystrom for over 2 years. I attended high intensity therapy after being at rehab for 30 days and I found that group to be supportive and useful- basically the meetings were branching off of what I learned in rehab. I’m now in weekly Dialectical Behavioral Therapy (DBT) group. Lindsey is one of the lead therapists and she is INCREDIBLE. A great way to learn life long coping skills and strategies. Alexa is also great- thanks ladies for contributing to my journey in sobriety! ❤️

Jordan Straub

I’ve been going here to 6-7 years. This is the type of place that would throw you out mid appointment for having your payment not go through. They will let you withdraw for weeks telling you to goto the emergency room for meds bc you have no money for them. They are consistently worse with customer service then Comcast ever was. They are FOR PROFIT ONLY! I wouldn’t wish them on my worst enemy. The doctor I see is the only reason I stayed but it’s not enough anymore.

Voice O\'reason

I would advise against seeing Jacob Moore as he does more harm than good.

thomas mlazgar

I have been to Nystrom at my request for 3 months now and I have been here before for Chemical Dependency. I requested Nystrom for there excellent therapy that has kept me sober before. I have been to a few Outside Treatment programs and Nystrom is unique and the only one that provides mental health support in our group sessions.DBT skills are extremely helpful recovery tools and the mental health provider and CD counselor are a great Team together. I have been told by my previous CD counselors and therapists that mental health and CD recovery go together hand and fist and it is great to see Nystrom is again ahead of the situation.

Raffi Tashjian

They will terminate your care if you are honest with them. They are inflexible and not interested in helping people, only ridigly following their own, arbitrary rules.

Natalie Ripley

I don\'t know why anyone has negative things to say about this branch of Nystrom. My PA Jake who manages my meds is very kind and gentle and genuinely cares about what is going on in my life. He helped me and listened as I was going through …More

D J

Staff(doctors) changes a lot here; make sure you review your charges; also make sure if you are coming in for a simple medicine check that you keep the time that you are with the doctor because they charge you in time increments.

Melody Schwoch

This review pertains to the Nystrom & Associates location in Eden Prairie, specifically. I routinely go to the Duluth office and everyone is consistently fantastic, however, they currently do not provide neuropsychological testing at this time. I was in a car accident several years ago, at which time I sustained a severe concussion. I noticed cognitive changes over the years and asked to be set up with some testing to address said deficits. I was told it would require four appointments in Eden Prairie: an intake session, two three-hour testing sessions and a results session. Eden Prairie is two hours from my home, and I am a full time student with 60+ hours per week in commitments, so finding time for these appointments was challenging enough. The intake appointment went well, as did the first testing session. Due to how early the testing sessions were, I took it upon myself to stay in town the night before so I could get a good nights sleep (I have issues with insomnia). I arrive for my second testing session and apparently the tester, Amy, had called in that morning. They apparently tried to contact me. My phone shows they called an hour before, which wouldn’t have mattered either way because I would have been halfway through my drive if I hadn’t stayed in town. No one apologized for the inconvenience, they simply had me wait for a scheduler to be available. Rescheduling this appointment was met with absolutely no flexibility on their offices’ end. Apparently, Amy wasn’t able to fit me in on a day that would better suit me so I had to miss a whole day of my clinical hours to come back. I was irritated at this point and didn’t want to come back for the results session, but have them mailed to me instead. Apparently this was a big issue and the scheduler didn’t think they would be able to accommodate me. I left pretty miffed, asked if I could speak to an office manager, but one was not available. A week passes, I complete my testing, and we revisit the results appointment. Again, I tell her after the previous weeks debacle, I want the results mailed so I am not driving four hours round trip for an hour or less of information. Again, this is made to seem like a very inconvenient choice for them, and that she could but it wouldn’t be an official copy, just a draft. I said fine, send the results and I will set a tentative appointment in case I have questions. I want to reiterate that on more than one occasion, it was communicated to me that the results take TWO weeks to generate. So, it is getting closer and closer to this tentative appointment (set for 3/5/18), no results. I finally call on Thursday the 1st, and apparently Amy had only finished them two days previous so I would not be getting my results before my appointment, thus kind of forcing my hand to actually go to this appointment as I was becoming impatient and wanted to know what was going on already. Well, come this morning, the day of the results, I go to leave my house at 7:30 (appointment at 10) and I am having car issues. My husband is at work so I cannot take his. I call down there and explain, but apparently my appointment was cancelled on their end because Amy called in sick AGAIN. The gal claims I should have gotten a phone call. Look in my call history, no call exists. I am livid and frustrated to no end. I should mention, on the call I made Thursday, I asked to have the office manager call me to explain my frustrations but this was really the final straw. I could have gone anywhere for testing, decided to use their office and this is how they treat patients? My time and money is obviously of no importance. I will probably never get these goddamn results at this rate. I will never, EVER, set foot in the Eden Prairie office again.

Ryan Lawson

Had a less than ideal experience but they gladly cleared it up. Much appreciated. They care about your experience.

N. L. G.

These people are thieves. My doctor is nice. She got me in and out quickly, and the medication adjustment she made has proven to be quite helpful. This is not her fault. But you should absolutely NOT book here if you are uninsured. I have been to ONE appointment and already owe over one thousand dollars. The first $500 was expected, but a couple weeks later I got a surprise charge for over $600 for a diagnostic procedure I didn\'t even ask for, and as far as I remember never underwent. The original (exorbitant) fee I paid was supposed to cover all the intake paperwork as well as the initial appointment, so as far as I can tell, this charge is a scam. As I work in customer service, this most recent bill takes up an entire 2-week paycheck. I cannot afford to pay without jeopardizing my living expenses. However, due to my mental health condition, going unmedicated is almost worse than being homeless. These people are dishonest swindlers who target the vulnerable and desperate. They hide behind mountains of paperwork and smiling, oblivious staff members. Do not touch them unless you have good insurance.

Addie Kaplan

I have been to 5 different therapists with my daughter and these therapists are the only ones who actually bring about change as opposed to just talking about the issues. The DBT program helps parents follow through to support changes at home. I love this kind but truthful approach.

A P

Nystrom is everything that is wrong with healthcare in this country. They show more care towards billing than people. When I visited, the only seat available was right next to the prescription window, so I heard every medication people were getting. Unprofessionalism on the highest level possible. But they sure don\'t miss a beat when sending you an astronomical bill for worthless care.

Amber Zenner

This place does NOT care about their patients. From the moment you check in with the very rude front desk staff, then the cold, rushed, unsympathetic physician. I am blown away this business is still open. Needless to say they lost yet another patient. GOOD RIDDANCE!! (would not let me rate 0 stars)

Jane N.

This company has numerous horrible policies. Need a refill for a prescription? They will lose it repeatedly. Need to get information to/from a doctor in an emergency situation? Sorry, they\'ll have a subordinate call you back later. Did you have all your health records sent to them? Never mind; they don\'t bother reading those. Avoid this company at all costs.

Michelle Mosher

I came to Nystrom for my child\'s anxiety/sleeping issues. What a mess this place is... where do I begin! First, it\'s a patient mill - starting with the reception area which has a row of at least 5 receptionists crammed so close to one another that their elbows are touching, all looking like harried college kids working at a call center, wearing headsets and talking super fast so they can process the high volume of customers... not to mention the patient waiting area, set up like an airport gate for big international flights. Second, their phone lines are clearly outsourced to some poor rural area - phone reps sound uneducated and audibly sigh or click their tongues with annoyance at everything you say. Third, they make you sign up for a e-document system that does. not. work. Ever. But it sure emails you a lot of reminders! Multiple reminders for each appointment, multiple reminders to add other healthcare providers or update your profile, plus notifications that you have new documents uploaded - and yet not a single document ever loads. Fourth, extracting your records is impossible. I switched to another provider only to find out that it takes them 10 business days to fax the new provider our patient assessment. When I tried to expedite, the phone rep could not reach anyone at the actual office so I am left with no ability to get my records which with the holidays delays my appointments by a month, ugh. As far as our therapist, she was... fine. Didn\'t really have any good practical suggestions but perhaps there was not enough time before we left.

Valerie Gorman

Their \"Adolescent DBT\" 20 week program literally saved my teenage daughter\'s life and has been a huge help to me too. Suicide, depression, anxiety, and self-harm have been her struggles and nothing else worked until we came here. This …More

Thomas Hansen

I have seen well over 50 some odd incompetent psychiatrists in my life time . This is for me the only positive experience I have ever had. Eric Goad is a thoughtful,intelligent and helpful doctor. If you want someone who will work with you on your treatment plan as opposed to some pez pill dispensary then this will work for you. Also there biofeedback department has good people running the show to. I see a ton of complaints about scheduling, yet all I can think is I have yet to see any medical office that does not make these anxiety inducing mistakes. Almost all business today have evil computer programs that automate punishing you if you change this, or missing that. The few run-ins I have experienced have been cleared up when I talked to the staff. Everyone everywhere is over worked, it sucks to say, but in the shoe string budget world one needs to double check appointments and stay on top of things. That is the reality we all have to live in. As for me without Nystrom & Associates I would have continued to be another faceless/nameless dehumanized person in the system being drugged to oblivion and that place is pure hell. I got real help here, part of my life back and I am very happy.

Birr

We updated our address twice, they still sent bills to wrong address then sent us to collections without even a a phone call, now have requested we find another provider. So they mess up and my daughter pays for it. Messed up billing coon rapids location

Birr

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(877) 322-2450

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Nystrom and Associates Ltd

11010 Prairie Lakes Drive, Eden Prairie MN, 55344

Call now: 952-746-2522

http://www.nystromcounseling.com

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