Name: Arbour/HRI Hospital
Address: 227 Babcock Street, Brookline, MA, 02446
Telephone: 617-731-3200
Rating: 2.1154

Private & Confidential

(877) 322-2450

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Arbour/HRI Hospital

26 Reviews

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Finding quality care when seeking out a substance abuse treatment centre in Brookline, MA is crucial for altering a drug or alcohol addict to a sober and productive person in society. This addiction rehab understands and is dedicated to providing genuine, quality services that address the following:

Mental health treatment

Addiction Treatment Programs

With the focus on Mental health solutions, Arbour/HRI Hospital upholds their devotion by employing the following approaches when caring for your patients in their facility:

Hospital inpatient, Partial hospitalization/day treatment and out patient programs are provided using a smoking policy seen as a: Smoking not permitted. Female and female over the age categories of Young adults and grownups are excepted in this centre.

Special language services supplied are Services for the deaf and hard of hearing

Alcohol and Drug Addiction Treatment

There\'s an initial appraisal that takes place where it is set if the affected individual is going to be set within a residential treatment program or an outpatient treatment program from Brookline, Massachusetts. Predicated on the drug of preference, amount of time in busy addiction as well as other relevant aspects, the appraisal shows which treatment program is most suitable to the affected person.

Alcohol and Drug Treatment Services

The necessary support employed to stay true to their devotion has been proven to demonstrate they have been serious about their devotion. The Ancillary Services that encourage their applications are:

Special Groups and apps are routinely handled in this addiction treatment centre that provide treatment and support to each individual patient. These applications include: Persons who have co-occurring psychological and substance abuse disorders, Lesbian, people who have undergone injury, Persons with post-traumatic anxiety disorder (PTSD) and Persons with eating disorders

Finding the Proper addiction treatment for your self or your Lovedone is made simpler with Arbour/HRI Hospital plus They Would like to keep it that way by providing the following payment methods:

Individual psychotherapy
Couples/family therapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy

Going one step farther, they also offer payment assistant programs when needed which are: Payment assistance (Talk with facility for details)

We highly encourage you to reach out for the facility if you would like some extra info in their own alcohol and drug rehabilitation solutions.

Arbour/HRI Hospital Reviews

Amazing Reviews:

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Pasha Parsons

The people who work here are more retarded and mentally impaired than the patients. Someone should lock them up where they can be treated with the same depravity and sickening behavior as the patients.

Matt Johnston

The partial program here is decent. Sometimes there’s time wasted, and rolling admissions mean that the group is different every day. It can be chaotic but there’s good information to learn and the structure is helpful.

Alicia Nelson

Good experience, but a more structured treatment would better help those who are there. Otherwise the staff were very willing to listen.

Kyle McCormick

Abusive and neglectful. I left Arbour HRI with physical, emotional, and mental trauma. Google search "arbour boston globe" or "uhs buzzfeed" to see articles about this chain (and their parent company's) awful practices.

Jill Johnston

As a mother who fought to get her special needs young adult son out of there I am totally disgusted with that place. This place is the worst place in ma!! They should be shut down because of how horrible they are. And I’ll stop at nothing to make sure that happens one day!!!!!!

Demi LaMonica

I was inpatient at the women's unit for about 2 weeks. The doctor was somewhat helpful. Groups were fairly good. Food was gross. I then started the Women's PHP for the 2nd time and I have to say this is the best treatment experience I have ever had. I've been here since February and I'm honestly nervous about leaving because it's so helpful. This is just as good as McLean's Hill Center.

Mariel LaBrecque

Would give zero if I could. Left before I even started. NO PARKING!!! They want me to stay all day moving my car from spot to spot every two hours using street parking. The front desk woman is rude and curt and the staff I spoke with are idiots. The inside is dark and unwelcoming the partially busted difficult to open front door is unnerving and I don’t ever want to set foot there again.

Juan Martinez

Since you enter the secretary has an attitude that u just want to punch her in the face. This place is the worst and last place I wanna end up. The treatment here it’s awful. My sister is here and they don’t even want to let us take her home. When she is already better.

Christian laub

Apoligies as this review is a bit overdue I had mentioned to several staff members Last week that i was going to write a review And I had also mentioned to those staff that i was going to leave a review on Word Press Blog site which I have as of yet to even begin i have a tendency to be a bit long winded and rambling as evidenced .My writing skills are not great either but here is my review of ARBOR I arrived 2 weeks ago yesterday my first thought was this is embaressing especially wearing I think they are called Johnys ? All of there staff stood out to me In a professional manner from the moment I arrived there were several staff that I liked immediately and they are the reason I remained at the facility .The best way to describe this individuals is Real ! Thank you MHW the med nurse and the licsw whom was was in the military who went above beyond and gave me many valuable resources .Thank you 2 weeks sober That never happened before. Thanks again Christian Laub

Mark Campaniello

This place was extremely helpful to me the staff were great so was the doctor and clinician they helped me out alot got me on the right meds and everything and the food was great nothing like prison food at all and they made sure you were full gave extra food if you asked you could definitely get seconds. The only problem I had was that it was far from home so I couldn't get visits but besides that I had no issues and I would recommend this hospital to any one

Dereck

More therapeutic to tie your loved one to a stake in the yard than have them here. If you have someone you care about, get them out of here asap. Just Google the name and you'll see why. Nothing good has ever come out of HRI.

A. ReCkless

Was in their triangle program, pretty lame TBH. Only highlight was doing sick rails off their coffee table.

Barry McCaulkener

TL;DR - Never check into this hospital by choice. I'm very sorry for those who had to come here when all other hospital beds were full. Christmas 2011- I did a mandatory 72 hour inpatient stay on one of the top floors(edit: which turned to 96 hours because they refused to count holidays as part of your stay) after being transferred from my local ER. Special thanks to the recent graduates that had worked there as floor staff for keeping me sane, because the actual licensed doctors were a joke. (they tried prescribing me benzos for my "marijuana addiction" which is what they diagnosed me with) The place was run completely backwards and the patients were literally treated like cattle. The only thing nice about the stay was the few minute cigarette breaks we had everyday in a 12'x12' chain link cage (conveniently scheduled before our three meals). Shout out to the anonymous ex-patients who donated community cartons of cigarettes, many of the mentally ill had no families to receive gifts or money from. To keep it brief, I found myself away from everyone in our unit's "isolation room". It was about the size of janitor's closet that had chalkboard walls. It was spooky because the walls seemed to have not been erased in a long time. It was filled with many names of past patients, cries for help, random schizophrenic ramblings, and some decent drawings too. While in the room I wrote a journal containing character profiles of the patients and my favorite floor staff. I found this journal today while cleaning and decided to write this review for mental health awareness month . I chose to remain anonymous here, but too anyone reading this from the Christmas 2011 floor staff (and the young red headed nurse); Thank you so much for having such a positive life changing impact on my life... X

Debra Ann Afarian

My sister is in their IOP program after being inpatient for 2 months, she is distraught, tried to get a bed inpatient again and was in the ER for 40 HOURS!!! No bed. Your counselor told her if she didn't show up tomorrow she will be kicked out of the IOP --- is this how you handle mental health issues --- kick them down the road, don't give them beds when they have suicidal ideation --- shameful.

Anony Mouse

I am currently participating in the Women's Partial Hospitalization Program at Arbour-HRI, and already it has made a positive impact. The clinicians are young, but really know their stuff and are great at their jobs. Initially I found group to be extremely draining and I was wary of expecting it to be much help. The program is very heavily group-based. As I became acclimated, I've found that, even more than the support of the clinicians, the support of my peers has been immensely helpful. Learning coping skills is a big part of the program. What's great is that they are applicable to each of our varied mental health struggles. I read many negative reviews before attending, but I am very glad I did not let them dissuade me from coming. *Food was mentioned in another review, so I'll speak to that. It's a little hit or miss. Some days it's fantastic, others its not very good. As an outpatient you have the option of bringing your own lunch or leaving the premises to eat nearby if you'd prefer. So, food should definitely not be a deal-breaker.

Brian Burdin

Horrible never go there unless you want to die

David Fortin

As a family member of a patient at this hospital, I must say the staff is totally irresponsible in the care the patient receives. Also the way staff nurses treat families seeking information on the family member hospitalized is terrible. They overdose patients when they give out medication. The drop medications on the floor then give it to patients serve food that the patient is allergic to and when the patient complains they toss him out ,they discharge him/her, under the influence of medication. They give families the run around etc. They definitely do not return phone calls to family members, even tho they tell you they do. Wouldn't recommend this hospital at all. It's no wonder they are being federally investigated. Will be filing a formal complaint with the department of Public Health and Mental health as well as my representative. Too many bad things happening here. Should be closed down. I have documented everything I have been told by staff at this facility. The psychiatrists don't speak English very well either from what I am told. My nephews stay at this facility will never happen again. Arbour experiences are not good. If I could rate it with less than one star, I certainly would, from a family member point of view. Thank you.

Gina Melchione

Place is a joke. How do I get a family member out of this place? She signed the 72 hour waiver on tuesday night or Wednesday morning. They are telling us she has to stay until Monday. Is there any way of getting her out Friday?

Brittany Biersack

i have a family member who used to be a patiant i would call the phone but nobody answers and when i call the nusing station they are either rude and hang up on me or they say "i will check if the patiant is here and ill have him call you" which then they would take down ur name and # and i would not get a call from this person and when i visited the paitiant he said "no one told me to call you " also the staff are very rude and hypacritical there was a mother and son leaning on each other and was not told that u cant do that i was with my male family member and a woman in a very rude tone said you cant do that. i would never refer someone here

Anna M

I worked at Arbour HRI several years ago and I cannot in good conscience recommend this place to *anyone* looking to get better. There frequently is no medical doctor on site, only a psychiatrist. While psychiatrists do have medical degrees, they are less familiar with medical issues and this led, many times, to dangerous situations with patients not receiving care for medical issues -- including one case that led to a patient spending days in the ICU. While some of the staff were excellent, most of us who cared left quickly as we realized that the abuse -- and I use that word deliberately -- is not only tolerated but *encouraged* by higher ups. I had to call the Disabled Persons Abuse hotline numerous times to get this hospital investigated. From the CEO down, the place was transphobic, homophobic, racist, and intolerant of any kind of spirituality other than Christianity. I cannot name specific incidences due to HIPPA. Do not go there if you are not a straight white cisgendered Christian. Multiple staff would repeatedly tell you to "put your belief in God" even if you stated to them that you did not believe in God or that you did not believe in a Christian God -- if you stated that you did not believe in God at all, they would tell you you were going to hell and belittle you. And that was the most tolerant thing they did -- what they did to transsexuals was unbelievable and unconscionable. The abuse of patients was widespread, from restricted access to food to not properly sanitizing their bed after accidents to not aiding those with medical conditions in the shower, allowing them to fall. Supervisors willingly took on patients they knew we did not have the medical facilities to care for so that we would receive the money, which frequently led to ambulance calls or a dramatic worsening of the patient's condition. Those with developmental disabilities were treated like little children and mocked for being 'stupid'. Patients were kept longer than necessary by deliberately miscounting the 72 hours so that the hospital could collect additional money for each patient. Or the hospital would argue that the patient is a 'danger' on the flimsiest grounds, either to force the patient to sign a commitment or to proceed to court -- either way, the patient would stay longer and Arbour would get $$. The treatment of staff was absurd, too, so I wouldn't recommend ever taking a job there unless your only other option is homelessness due to lack of work. In short, do not *ever* let yourself get stuck at Arbour HRI. You will not get better and you will not be treated like a human being, but like cattle.

Billy Gnosis

I can't say enough bad things about this place. I was in the partial hospitalization program. The environment makes you feel worse than you already do. It's in the basement. It's totally low-budget and gives you a cold feeling -- brick walls, no windows, hasn't been updated since at least the early 80s. The food is worse than prison food. The staff are relatively cold. It is almost entirely a one-size-fits-all group therapy-based program. If you're lucky, you'll see a cold psychiatrist for maybe 5 minutes. Your "clinician" is equally unequipped to handle your situation. I just couldn't handle the group sessions anymore as I was having an acute experience of anxiety/panic/depression, I told a "clinician," and he put me in a room all by myself for 45 minutes to deal with it. They don't have any medication on site to deal with this. I ended up dreading going there more than my illness. I decided to go back to the ER where they got me straightened out enough to wait for an appointment with a really good psychiatrist. If this is your only option, I'm very sorry for you. They try to force non-medical treatment when a "proper" change in medication would make a world of difference. This was my hell. Try not to make it yours.

Matt D

I've had a family member go there twice. Once several years ago where he was let out before receiving proper treatment and wound up back in another hospital days later. Eventually he got on the right antipsychotic meds at another hospital and has been fine for years. He recently stopped taking his meds and was showing severe symptoms of schizophrenia again so he went back to this place and refused to take any medication. His latest delusions involve him believing he is a religious prophet so he has been in contact with people at this church who have been telling him he doesn't need his Meds and prayer will cure him. This hospital ended up allowing my family member to sign over legal guardianship to these religious fanatics who do not believe in modern medicine and will not allow my brother the help he needs, which is irresponsible and dangerous. Now the wife and father of my family member cannot get any information because they allowed him to sign legal documents while he is very ill and unfit to do so. Even though the doctors and case workers there agree he is sick and needs medication, they allowed him to be released to people who admittedly will not help him properly fight his battle against his mental illness. You can't make this stuff up. Seeing other reviews here it seems this hospital is not concerned with helping people get better, only collecting a pay check and pushing people through. I will be making a complaint to the state and hopefully have this place reviewed.

Ernest Kinas

Absolutely deplorable. Unfortunately there are individual clinicians within the outpatient program who are exceptional at what they do. But no one is in charge. I intend to press charges against Cristin McKenna, who aside from being grossly incompetent violated HIPPA laws by misrepresenting my participation in the GAP program to the courts and was directly responsible for my spending six ghastly nights in the Billerica House of Correction. Not to mention the incredibly rude front desk who flagrantly misreated anyone who was white. I am suing!!!!!

Seth Johnathan mermelstein

Nice place

Seth Johnathan mermelstein

Nice place

Seth Johnathan mermelstein

Nice place

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Arbour/HRI Hospital

227 Babcock Street, Brookline MA, 02446

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http://www.arbourhealth.com/

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