Name: AMITA Health Alexian Brothers Behavioral Health Hospital Hoffman Estates
Address: 1650 Moon Lake Boulevard, Hoffman Estates, IL, 60169
Telephone: 847-882-1600
Rating: 2.0642

Private & Confidential

(877) 322-2450

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AMITA Health Alexian Brothers Behavioral Health Hospital Hoffman Estates

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Providing proficient drug and alcohol treatment to patients who suffer with the condition of addiction, this drug abuse facility in Hoffman Estates, IL addresses Emotional health services using services that cater to Emotional medical treatment.

Drug and Alcohol Rehab

This drug rehab proudly extends addiction treatment solutions into Male and Female who are Children/adolescents, adults, Adults and Seniors (65 or older) and anticipates all will adhere to the smoking policy which entails: smoking allowed in designated area.

Special language services will also be provided to those who need it and that also they truly are Services for the deaf and hard of hearing.

Drug and alcohol addictions are excessively challenging for everybody involved and receiving personalized treatment for addiction is imperative to some life worth living. This addiction rehab offers comprehensive, individualized treatment within the Hospital inpatient, Partial hospitalization/day treatment and Outpatient programs.

Alcohol and Drug Addiction Treatment

With the initial assessment of the individual, a constructive and customized treatment program is designed to occur inside an inpatient/residential setting, or even a outpatient setting. Every patient reacts to chemical abuse treatment at a unique manner, formulating distinct requirements. A lot of patients benefit tremendously in the inpatient/residential setting that has the individual to temporarily live on site within the centre whereas receive hyper-intensive therapy. There are additional patients who reap the benefits of having precisely the exact identical intensive therapy, but with the ability to keep on living in the home providing the capacity to manage their daily responsibilities.

Enhancing the addiction treatment approach, Alexian Brothers BH Hosp incorporates sophisticated and evidence-based treatment approaches paving the way into a easier and sober future. The valuable treatment strategies used by this treatment center contain:

Individual psychotherapy
Couples/family therapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy
Behavior modification
Integrated dual disorders treatment
Trauma therapy
Activity therapy
Electroconvulsive therapy
Psychotropic medication
Telemedicine therapy

Addiction Treatment Programs

Supporting special groups and applications is the key value Offered by Alexian Brothers BH Hosp and they are:

Patients find invaluable life-skills for more intelligent future along with incredible tools to use while attempting to manage the everyday challenges within a sober life. Supporting the absorption of those life-skills and tools would be the core addiction treatment servicers which are:

Persons with co-occurring mental and substance abuse disorders
Veterans
Active duty military
Seniors or older adults
Persons who have experienced trauma
Children with serious emotional disturbance (SED)

Providing high quality addiction treatment services at Hoffman Estates, Illinois is vital to create the successful consequences giving space to inspiration and hope. Funding can be obtained here and the options include: Cash or self-payment, Medicaid, Medicare, State funded medical insurance policy other than Medicaid and Personal medical insurance.

We highly urge you to achieve out directly to the drug rehab facility if you'd like to receive more details about their services.

AMITA Health Alexian Brothers Behavioral Health Hospital Hoffman Estates Reviews

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Abby Hess

This is one of the best places in the planet!! I am not going to share my personal anything, but they are the best staff and I am still alive and now loving the best life because of this place. Staff are amazing people DO NOT GO TO NORTHWEST COMMUNITY! This is where to go for mental health!!!

Anne Gibson

I have only positive thoughts and feel hopeful for the first time for my daughters outcome. The staff has been positive and helpful and listened to me and my daughters needs. Thank goodness we found you. Anne Gibson

Ethan Hajek

The people who say this place is hell probably just had a bad experience. They are many kids who are mentally unstable and rebellious which is probably a decent amount of the lower star range. I literally just got discharged and I would have to say it was a good experience. There are definitely some people, staff, and classes you might not like but you will find something. Process group was my personal favorite. I came here because I wanted to and it helped me figure out the coping skill that worked for me. Sometimes these things don’t work for some people and I’m sad about that but if you are willing to give it a shot, then this place is a good place to start.

Dave T

Been in a waiting room in the emergency room over 3.5 hours still waiting and I'm not the only one this ridicules!?

Rosemary Ramirez

I has to use 1 star so I could leave my comments. One year ago today I brought my brother there. He was telling me he had the same terrible thoughts he had 6 months before when he was inpatient at this hospital. He was telling me about commiting harm to himself and very confused. We waited the like 2 hrs to be seen. After his session, the woman tells us he Didn't Meet criteria for In- patient care. And to come back In 2 days for daily care. WELL 2 DAYS CAME and my brother killed himself. did not meet criteria is played over and over again in my head... how about your staff did not meet criteria for my sick afraid sweet brother. That's a good question isn't it.

Sarah Smith

I was on the eating disorder/self injury unit. The way the staff treated the people with eating disorders was completely uncalled for and rude. On more then one occasion staff made the teen patients issue know to everyone in the day room by causing a scene. I felt so bad for those girls. I can only imagine how those girls felt being called out in front of everyone. I've never seen a hospital treat it's patients with such disrespect. Really appalling

Z H

This place saved my life. I feel like they gave me hope when I went through some of the most difficult times. They know your name, they make and effort and make you feel like a human being here. There is compassion and hope. I know it sounds cliche but this organization gave me what other places didn’t and I’ve tried 2 so far. God bless ABBHH. You are all angels!!!

Lisa Geraci

Administration tried charging me 800 a day because my insurance wasn't working! The 8 to 1 way cheaper just wont see psychiatrist which i got my own. They tried to get my daughter in without my insurance! Now its 30 a day after i fixed problems. Professionals get insurance cleared before starting program!! This was completely unprofessional! Trying to get me to pay 800 a day! Wow! Complete scam. The counselor's and groups helped my daughter in the out patient pretty well. You will be treated like a child every Friday as they "make" you go to admissions to pay your bill "before " you get your child. Its completely unprofessional and rude. you are treated like a child. A call isn't enough. Minus 5 stars for admissions office.

Krys S

I had a bad experience at this mental health facility. One of the worst experiences. I brought my poor 7 year old son suffering from anxiety here for the day program only for the lady to tell my terrified child that she wasnt going to waste time on him because he was scared to go into group on day one. When I called the next day to make a complaint I was told that what she did was understandable.

Allison Stevens

Do NOT send anyone you love to this place!! My 28 year old daughter was just discharged after 5 days here and she is totally traumatized. She now has "ptsd" from a strip-search that was conducted on all 15 patients at 1 pm just hours before she left. When I called Alexian to find out what happened, they refused to give me any information. Finally, Monica, the Patient Advocate called me back and said she couldn't tell me anything about what happened to my daughter because she had been discharged. I am horrified by the lack of understanding, kindness and human decency that should have been at this place especially considering the $2,000 per day cost. I will be filing a lawsuit - if anyone has had similar experiences, please post it on Alexian's Google Reviews and I will contact you.

Madi M

This place cares a lot about there patients I’m in there partial program at the moment and it’s helping me a lot with my school refusal.

C S

5 stars. Most of the staff is kind, caring, and passionate. I was in the ED wing in 2009.

April Lantern Ransom

I liked the share time and art therapy. I was kind of in a fog while admitted. I do know that the staff knew all of our names. They were very compassionate. They were strict and I’m thankful for that. Pulling into that parking lot was the best gift I gave myself. The only negative experience I encountered was with the outpatient therapy. There should be a different way to address ADULTS. I had a classmate/teacher experience from the group therapy/share time which was a little degrading. I felt that one of the counselors, Margaret, approach was a bit harsh and unnecessarily authoritative.

Floyydd Mumford

I worked here years ago and it is by far the best Behavoral Health Hospitals around. All patients are different. It’s a very clean, friendly, highly qualified center. Great levels of continuing care. Shout out to Kirsten, Amy, Kim, Dr Brilliant, Dr Teas, Mona, Dr Rona, and Dr Agostino.

Simana Sultana

Worse nightmare ever, money making business. Worse staff. This place is nothing but jungle all they do there is lie and cheat. Dr.wood was my Dr and he kept me there for six days and all it was done in six days is at the time of discharge I was given Zoloft prescription for depression. Seriously if I was admitted for depression why I was not given any depression medicine while my stay at the hospital. He didn’t ask me the cause of depression or didn’t talk about how I can get out of it all he said is just because your family said you have depression you have to stay in the hospital. I talk to the counselor her name is Zabe she asked me what is going on and I told her my problem instead of finding solutions for my problem or helping me come out of it she said all I can do for you is give you referrals for Dr’s so when you get discharged you can follow up. ?. And she lie to my Dr that I refused to sign release to talk to my daughter. Seriously this place is full of hypocrites. I would never consider this place for anyone. All the do is stuck patients so they can bill and minimum time they keep you there for one week. Even the nice person can go psycho. Please stop this idea of fooling people.

victor victoria

Does not deserve One Star either. This place needs to heed constructive criticism. These negative reviews are all cries for change in a system that needs reform. Extremely unprofessional and uncaring facility. This hospital had many years of a horrible reputation and now from experience, nothing has changed, only gotten worse. Alexian Brothers bought and tried. Lesson should have been learned you cannot replace Brothers and Nuns with CEOs. Hospitals were never to be run as a business and for profits. Care has been compromised. As the Hippocratic oath reads, not for the love of money. What is with the rude intake young who have only book-read qualifications and no life experience? First impressions matter. Those who said run, they are correct. So sad to find this out the hard way. Listen to your intuition. Psychiatrists have to look at the direction their field is going as it is destructive. Stop just being pill pushers and start caring about the needs of their field in turmoil. Dr. Seuss: "Unless someone like you cares a whole awful lot, nothing's going to get better, it's not."

Ana Luisa Casas

We have been satisfied with their team of health providers and physicians. They provide optimal service to all their patients.

Andy Pazerunas

I have a host of issues, Epilepsy being the biggest. I goto Amita DR's for almost everything.... This branch...Well...IDK.. To start, they do not operate as well as any of the others. Go anywhere else Amita based but here. I have been put to collections for very small amounts (under $50) when they have my address, phone number, work number, etc......Everything they need to get a hold of me. Second, when i was here, a nurse or someone more in the front line medical staff and i butted heads, So I was never seen be a real DR until my exit interview/exam. He asked me how and why I was put in a 8-5 program with drug tests and such.....Being my issues were so minor compared to a *standard* patient. Since I butted heads with a front line staff member, this woman totally changed things on me. How my treatment path would go, which DR I saw & when, etc. I was shocked when talking to him and hearing the stuff he had to say. The DR asked me why i was not in the night program from 6-9pm...?? How i ended up in the day program? He thought there was more info on me, that was enough to warrant the day program. I have my fair experience with being in hospital setting, ive been everywhere in Chicago, the Mayo clinic in MN. This place and NW community hospital.....stay away from.

ThisIs ReadyMade

It's hard for me to talk about what happened during the inpatient program, even though it was years ago. What happened there has scarred me. It had to be around 2012 when I went in. (I was 11.) I went in for depression and anxiety. The first night, they promised me I could say goodbye to my parents before i was put in. They had me check out my room. When I came back, they weren't there. They told them to leave. I'm a picky eater and they knew that I was. (My family told them, I also told them.) For the entire time I was in the program, I was being pressured into eating food that I never had or I have had but didn't like. Every morning, a staff member/guardian would make sure everyone is getting up. One morning, as I was getting up, the staff person told me something along the lines of "i'm sick of you being here" in the most rude and intimidating voice i've ever heard. I don't remember what he said specifically, but it scarred me. I have nightmares about that guy. Again, I was in the program for depression and anxiety, so to hear someone say that hurt me. It's like putting gasoline on someone who is trying to be saved from a fire. I could go on and on about this place and what happened. I'm not a spiritual person but if Hell is a place on Earth, this is it.

Daniel Miller

The only time this place would ever be classified great is on Opposite Day. If I could give them less then one star I would. Thinking the staff is gonna take care of patients Is like believing a 5 year old can take care of a puppy. Luckily Me and my family were there 24/7 to advocate for my nana. I feel bad for anyone unable to advocate for them selfs and have no family cause there may not be any getting better at this hospital.

Brii Zeiger

I was admitted for anorexia, bulimia, OCD, depression and PTSD. I spent 4 months here, mostly in the eating disorder therapy though. I enjoyed my case manger Ericka. She was very nice. I’m not recovered, and I do relapse a lot but it was nice to be around people who understood my disorders. I do recommend coming here if you’re in need of help and need direction into the path of recovery. I’ve read a lot of the reviews with people saying this place is terrible but I disagree. It helped me a lot.

mj shep

My son was there multiple times. They are truly life savers . There work is not easy but they don’t seem to mind . The people who work there truly want to see you get better . Dr. Wadaly did not return all my calls but he treated my son with respect . When it comes to me receiving a phone call or my sons treatment I go for the treatment. Thank you for saving my son’s life . It is probably a thankless job , but I am so very blessed to have you care for my son. Thank you to the nurses and counselors you are miracle workers. Nobody wants to see their child in mental hospital, but I was grateful they were there! Scott, Patrick , Sue, Joe , Melissa !!! Thank you !!!

Alicia Labno

Worst ER expierence ever! What a nightmare!!!The staff was extremely rude and unpleasant, with no exemptions. Very disappointed ? Hope I will never ever have to call for ambulance anymore. In opposite to ER the staff working at the fifth floor was nice and caring,to bad the entire hospital is not working the same way?.

L. F.

I would love to file a class action suit against AMITA Mental Health Facilities. However due to hippa regulations I need more proof malpractice has happened to other patients. The following is a list that meets critera, if you recognise any of the above. Please contact me and lets work together to have them be held accountable.

Please do your research before sending anyone here. Actually do not take anyone to Alexian Brothers hospital for help in general because that is where our nightmare began. Without sharing too many details, we were told that my husband was going to be transferred to Alexian Brothers Behavioral Health Hospital and we had no say in it. When I told them that he would not be going because this is not the type of treatment that I brought him in for, I was told that he would be sedated and carried out if we did not consent. The people who made the decision to send him there never once talked to him or me. The charge nurse and other staff were extremely rude and I was even told by one nurse that he "had better things to do" than discuss their decision with me. I had no information about anything, other than we had no choice but to send him there. Once he arrived at the behavioral health hospital, he was left in a hallway on a stretcher for a long period of time before anyone even checked him in. He also had to ask for food and water. The nurses and staff were rude and inconsiderate. I took a bag of clothes to him and was told I had to leave them with the receptionist because they only have visiting hours one night a week for 1.5 hours. He never even received the bag of clothes that I brought until he was discharged. He was never given any of his medication while he was there either. He is diabetic so a nurse did check his sugar one time and asked "is your sugar normally this high?" but then never returned with any of his medications. He met with the psychiatrist who questioned why he was there because his condition did not warrant him being secluded in this type of hospital. The psychiatrist called me and I agreed that he did not need to be in this type of environment. I told her I had tried to explain that to the hospital staff, but they told us we did not have any rights and just strapped him on a gurney and rolled him away. He was discharged a little over 12 hours from his arrival more traumatized than when he entered. This place is a scam and the hospital staff must be making some kind of spiff from sending people there by the way they were so quick to say that's where he needed to be without actually discussing options with him or addressing the original reason he was brought to the hospital.

Jennifer Garcia

Stay away. Do yourself and loved ones a favor.

Sam Essenmacher

The Dr i was seeing was very cold and ignorant. They dont give a damn about u. If ur thinking of going here take it from experience this place is horrible

Eva Cameron

Nicole Martin abuse case counselor of The state told me I had to make a police report since Alexian is injections my son with psych meds and he is not bipolar so this is a Medicare fraud hospital. Now I am a guardian to my son as he is abused in the psych system with black box drugs to kill him.... BLACK box warning abuse drugs and kidney toxic!!! Cymbalta paralyses him they are killing him!!! Allergic to antidepressants and antipsychotics!

Shawn

Please find somewhere else to if you truly want to get help. This place is set up administratively as a money grab to the detriment of it's patients. This place has mastered the art of milking your insurance for every penny by putting you through unnecessary programs. It is incredibly disorganized. There is also a consistent theme of people coming in asking for help and just being pushed through the process never receiving the care they need. They sure are vigilant on the business end of things I must say. Immoral and disgusting place. Ironically for a place that has Jesus all over the walls someone is going to hell for what they are doing here.

joseph Lombard

At Amita Health, I have found my result with therapist Nina Maturo "LCSW" to be very negative. A therapist is supposed to be there to comfort me, make me more positive, feeling better, think outside the box to work on things to do and anticipate problems. I thought she was better. But I guess you cannot have faith in people who you thought were good people, which depresses me. In my last session with her, she was adamant that she would not be in the office the next week. That next week I call her office assistant, Tammy. She says she's meeting with patients all day. I go to the office to see what was up and why she had said she would be out of office. I had waited and all of her corrupt assistants played dumb and knew who I was, calling for some bum, old rent a cop to check if I was still there before she came out. If I am just waiting there and everything's normal? Why did she take so long to come out for her next patient and have a rent a cop check the area to see if I was there? That's a violation of confidentiality. When I talked to Nina to ask her why she would lie to me that she would be out of the office this week, and all she could say was she called to change my appointment last week to two week from then. No kidding. She stilled failed to tell me why she said she would be out of the office THIS week, flat out lying to me repeatedly. Nina acted as if she had NOT told me she would be out of the office this week during our last session last week, for us to unusually set up an appointment two weeks from our last. Why couldn't she simply tell me why she said she would be out of office this week? -- For us to have not of normally scheduled an appointment the next week? Because she's a liar! And a fraud! And obviously a fake therapist to have to resort that low to a level, working for a sham company that rips off patients. But I thought you cared about people? That to me, no matter the circumstances, is by definition a BAD, evil, CORRUPT person. SCUM. She meant a lot to me and to have felt like I didn't even matter to her was the worse. I feel bad that she ended up proving she is this bad of a person which is worse than you might think. Lying sets the wrong standard and she was supposed to set the example. It makes me not have faith in people to do the right thing. I'll miss who I thought I was talking to, to make me feel better. I'm sorry she did not want to be a part of getting me out of this situation to truly make a positive difference in the world..

Ali Baxa

Biggest joke. These people are unable to help or apparently see through someone who desperately needs help. They’ve released my mother TWICE 24 hours after she has told them she’s planning on committing suicide. They haven’t listened to family or helped and told us it’s not their jobb

Tammy Schulz

Two times in the school anxiety/refusal outpatient program helped our daughter get on the correct treatment path. So thankful for the caring staff with the teens.

Lena_Lello

This place is hell, don’t come here. The first few days, the other patients were poking fun at me. I told the staff about it, but they didn’t do anything about it. I was on the second adolescent unit so they transferred me upstairs to the main unit. My doctor put me on a Med called Abilfy. The week after I was put on it, I was constantly getting headaches and I felt dizzy. I told my doctor about this and he did nothing. I had a family session to talk about discharge. I had been there for four days and since the therapy was so ineffective, I hadn’t learned anything and I still felt the same. So Norb, my case manager decided that I wasn’t ready to discharge. Let me explain how it works. I met with the case manager ONCE my whole stay for about an 5 minutes. So he didn’t know me at all. So after the 5 minute family session, I was put on full STP (specialized treatment plan) so instead of going to group, I was isolated in the hallway doing worksheets. I was also forced to be in a hospital gown and I was not allowed to use pencils or utensils. After a while I got off and I discharged after 8 days. THEN I WENT BACK!! My sucidal thoughts came back. I didn’t know how to deal with them, this is something we never talked about in group. While in the assessment center, my doctor said I didn’t meet the criteria to stay. The counselor doing the assessment has to convince him to put me in inpatient. I was placed back on STP and put in gowns. This was near Christmas so obviously I was anxious about being home in time. A counselor there, I forgot her name was mocking me and constantly saying “I’ll see you on Christmas, I’m working that day!” I was discharged on Christmas Eve, only to relapse A MONTH LATER. That time I stayed at a very nice hospital called Linden Oaks. I do not recommend going here. Thank you for reading.

Travis Zimmermann

An okay place. Not very good. Very taught me any coping skills. Did not take the time to explain the goals of my treatment or to really understand my condition. When I asked to speak to a doctor or nurse, I was told that I could not. I go to the hospital to see doctors and nurses that is the point. On top of it my case manager was just a social worker who was telling me that I did not need medication yet doctors prescribed meds for me. Very unprofessional and dangerous in my opinion. Highly unethical for a social worker to tell someone to stop taking their meds when that person is not a doctor. This place is a big time waster. You do therapy and are lucky if you get 15 minutes out of the 2 hours of time with a therapist. The therapist never took time to explain the exercises to me. Had difficulty doing one of the exercises but the therapist never took the time to work with me to make my skills better. The therapist also did not have any other exercises to do. She was stuck on type of exercise which I voiced difficulty with and how it was ineffective for me. If you want exposure therapy do it yourself. You do not need this place. If you are afriad of snakes go to a zoo and look at them. Afraid of heights get a ladder and go up it a few times a day. Afriad of crowds go to the train station or airport and sit there. Etc.... This place is like a prison. Locked doors for people there voluntarily. They have a bad appoarch to treating anxiety. Their method is not even backed by good science. There are no double blind studies like with medicine to show effectiveness. They do not want to even let you know the success rates and failure rates. When I asked I was told this program works for all. BS nothing works for everyone and not every treatment method is effective for everyone. They are biased. The worest part is them trying to sneak religion down your throat.

Todd Schmitt

You would think that there would be training on customer service but dealing with Alexian is like working with a bunch of ill trained, unprofessional staff that have no interest in the well being of the child. Nurse said she went to ask the patient if they wanted to talk, but never even asked the patient. This is far from providing a stable healthy, loving, and caring environment. Ask to speak to a mgr / Director and they are totally unware of the practices / policies there employees are practicing. Alexian embodies nothing you would expect from a hospital.

Aurea Hansen

This organization did not deserve any rating, as they do not help! They put their patients lives at risk and if the insurance company does not cover it, they will not do anything else! They do not want to complete evaluations or provide required legal documentation. Please close your business since you obviously do not do what you are intended to do.

DJ Mazzini

Honestly think I've been black listed to this place because everytime I come in for an assessment you guys deny me. Last time I came I was in there for eating disorder and depression and self harm issues and I had one bad night from a psychosis I had but never hurt anyone I was just real angry and lashed out. Supposedly I forgot the Doctors name that worked with me but supposedly she said I threatened to kill her, honestly I don't recall saying that to her. But anyways the last time I tried to come in for an assessment you guys sent me to the ER saying I needed to be medically checked because of my eating disorder and came to find out that was all a lie, you guys were trying to send me to another hospital instead because of this doctor denying me. I literally came from Dekalb for the ED/SH program and it was a wasted trip. I want to come back again and try to get accepted into your ed/sh program cause I'm struggling with both right now, but I'm scared it's going to be another wasted 1 hour drive there. So can you tell me in honesty if I've been black listed cause I don't want to come out there for nothing again. My real name is Alexis D Mazzini. Just let me know thanks.

Nicole Varvodic

I have never had so many problems with a doctor's office as I've had with alexian brothers behavioral health administration the staff here are SO rude and non-proffesional. I cannot believe this place continues to practice in this horrible manner to people in such need. DISGUSTING

Janice lim

We had a very traumatic and unjust experience at Alexian Brothers Behavioral Health Hospital (ABBHH) last year. It began with a phone inquiry of an outpatient program. The receptionist said that we should meet with someone at the hospital who would help us determine if the program would be suitable. We were uninformed that it was an evaluation session. In a locked-in section of the hospital, a nonclinical staff talked to us nonchalantly for less than 15 minutes. He then asked for our insurance card and disappeared. He came back more an hour later only to tell us that my child need to be checked into their facility. They would not provide a psychologist nor psychiatrist for a 2nd opinion and refused to consult with our psychologist whom my child was seeing. Instead, they said that the parents had no rights to interfere and summoned security and threw my husband and I out of the premises. My child who had just turned 18 years old that week was separated from us and being threaten by the hospital staffs with legal actions, maneuvered and intimidated into signing all sorts of papers and held at the adult facility. It was followed by body inspections, lab tests and being warned to cooperate at all time or risked being restrained medically or physically. The visitation hours were 2 times weekly, phone calls were restricted. During those frightful days, my child had only seen a psychiatrist 2 times for less than 15 minutes and attended anxiety group meetings run by nonclinical staffs. I had to make many calls to various departments to request for a reevaluation. A psychiatrist finally met with my child on the third day. He decided that my child should not have been placed there and ordered a discharge. Other patients told my child that they hardly would see a physician, not getting needed treatments, helplessly being held up there for quite some time. ABBHH had misguided us and misdiagnosed my child. Many of their staffers were unprofessional, unethical, rude and unhelpful. Besides the thousands of dollars of hospital, lab and doctor charges, my family continues to suffer emotionally and financially because of the ordeal they put us through. I would advise anyone that if you or your loved ones are not in immediate danger but needed a care/program, it is better to consult psychologists or psychiatrists of good credentials and reputations through research instead of heading directly to a hospital like ABBHH. If you cannot get an appointment with a psychologist or psychiatrist, consult with a family physician for the time being. It was painful to learn that hospitals have the power of keeping patients at their facility without the need to provide professional or confirm a diagnosis. They are also not in any hurry to discharge patients too. Not only are hospital stays immensely expensive, once being held at the facility, the patient does not have much control over the treatments provided/available to them. Those provided are unbelievably expensive and far from effective, relevant or even warranted. Worse of all, the patient can only be discharged with the approval of the doctors at the hospital.

Brooke

Went here for 4-5 days. Was in a severe amount of stomach pain, asked numerous nurses for them to put in a transfer to the ER. It had been weeks of my body not functioning, not sleeping, not being able to eat, so when a nurse told me "Try harder" to eat my meal and walked away, I was shocked. I made it clear eating full meals was not something my body was adjusted to, and she literally walked away. The nurses were more interested in chatting with each other, so you stood politely at the desk feeling like an idiot. The second night was freezing and I had nothing but one blanket that was more like a sheet. Asked several nurses for an extra blanket, and was told "Sorry, we don't have them". The next day I woke up with a cold from such a miserable night. The groups are a joke, Dr. Burke made you feel like an idiot, the nurses weren't even willing to leave unit to find you an extra blanket. Only ONE counselor told me he was sorry I was receiving such a poor quality of care. The final day my psychiatrist sits down with me, and I tell her the medication she put me on gave me headaches so bad I couldn't sleep. Her literal words were "I don't know what you want me to do". Maybe just your job? For the amount of money they take from you day to day just by being there, the quality is pathetic. I cried the same day they let me out out of pure anger and frustration. My psychiatrist ended up putting me back on the same medication I was on to begin with when I entered the program, knowing full well it put me in a terrible place. I had the biggest feeling of resignation, I just wanted out, so I okayed the medication knowing I'd go home and not take it because it made me worse. BOTH she and I knew it would only make things worse. The week I've been out has made me hit a low I've never experienced before + I now have a bill for 2500 dollars. I went in wanting to get better, wanting to find answers and improve myself and I found no resources, no support, and no quality of care whatsoever. Your chances are better at Linden Oaks. I wish I never would've gone and will be calling the patient advocate as soon as possible. "Excellent care" is the slogan written all over the folders. EXCELLENT CARE. What a joke. Don't go here and don't let your loved ones go here. All you come out with is a huge bill you can't pay and less than you had before.

Crypto Keeper

Dr. Wadyal has many reviews on places like Healthgrades that show him as pill pusher and insurance maximizer (extending stays for profit) and “God” complex. Threatened DCFS and legal action against parents after a few short minutes of first meeting. Told child of parental legal action and was very short with him on his care and was manipulative asking him repeatedly if he wanted to leave.

Peggy McDowell

This place saved my life

Sun Flower

Have been here many times over the years and they were always a helpful and thorough place to go

Julie Helfand

Wonderful staff. Caring and fantastic. When I came in at first they where tough on me. However that sincerely saved my life . Just remember the staff cares and have to hang in at the beginning. Plus you get a free lunch everyday.

Jesus Chavez

If you think that Bolingbrook amita hospital saw everything well come to this hospital in the E.R alexian brother hospital same is amita in Hoffman states is a shame all the entirety staff from nurses to Dr's look more like Starbucks and YouTube office that a hospital this is what called the shame of all...J.chavez

Amber Yedinak

I would give 0 stars if possible, if you are in the psych ward, it is absolutely terrible. Psych wards may be better than how they used to be, but not by much. Incompetent "psychiatrists" (if you can call them that) as well.

Brandi Slavich

They could use some improvements, but it's a good program.

erica lora

I am furious!! My 13 year old Son was admitted to this hospital straight from an ER at a different hospital. I received one call 6 hours after he was admitted from the dr. Saying that they wanted to put him on antidepressants and anti anxiety meds. My son as well as I are against medication because he was willing to do the work of therapy. Why the hell is it the Dr’s 1st suggestion to push a pill even before he had any type of group or one on one therapy!?!?!? That 1 call was the ONLY call I received. I could not sleep for 3 days in fear I would miss a call from this place to give me ANY updates about my son. No one told me anything!! I called my son every morning during phone time and it was my son who told me he was getting released. No dr no case worker called to tell me this information. They took my kid for 4 days and when I went for visiting hour one day they give me a white envelope of referrals and my kid back. I left many voicemails for the case worker and many requests for the dr to call me but to this day have not heard back. THIS EXPERIENCE WAS HELL ON EARTH AND YOU PEOPLE SHOULD BE ASHAMED OF YOURSELVES!! 4-17-2018 What is the point of asking for my contact information if NO ONE IS GOING TO CONTACT ME????? I Still have not been contacted by anyone!

Marcus C

Simply put, this is not a place for sick people. I was put in a room with someone who snores... nice guy but I couldn't sleep. This happened two nights in a row. I missed part of my therapy sessions as a result (I had to sleep some during the day). When I was able to make the sessions, the sessions catered to the younger clientele, which admittedly needed help also. However, I am more concerned with the staff's inability to problem solve and ultimately, the unprofessional behavior of the staff. When I brought any concern to the staff... they seemed dumbfounded. It was as if they couldn't be bothered or were there for something or someone else. I mean, it was like I was at a car dealership trying to buy a hot dog. They simply had no idea that they were a staff member at a hospital serving people in need of help. My favorite part... was when I tried to leave. I was told I could not and I was actually threatened. I was told if I left I would not receive my prescriptions, though I could not get an explanation of the correlation. So, basically forced to stay... I slept less than one hour the last night. And yes, another issue with a loud sleeper the staff couldn’t or wouldn't resolve.

Actually, it's 1-1/2 stars, and only because not every single doctor on staff is horrible.

James Haunroth

friend said water was cloudy

Mohamad Reza

Very unprofessional staffs. They just want to sent you at emergency without understanding the situation as they can rip-off you. I have visited them in 2014 for a minor concern. I have mentioned I do not have insurance and money. I have requested if they have any program for people like me then only I would go for a visit. The visit was for less than 2 mins and by a nurse.

W C

Toxic work environment and incompetent leadership. Full of bullies at work. Quality of patient care is as bad as it can get.

Justine C

DO NOT TAKE YOUR LOVED ONES HERE. My mother stayed here and was not treated properly for her bipolar disorder. She was admitted because she attempted suicide and I was hoping she would receive the treatment she needed but she did not. The staff in the psych ward did not allow her to take more than one shower per week, which is despicable given her incontinence issues. They also did not administer her medications properly and never bothered to confirm with her psychiatrist what the proper medications were. After staying for one week, they discharged her with the requirement that she receive outpatient services. I say that she was prematurely discharged because I was on the phone with her for 45 minutes persuading her not to attempt suicide again. She came out of this place no better than when she went in. All in all, do not let your loved ones stay here, and if they do come here for whatever reason, get them out and take them somewhere else. They are understaffed, but that doesn’t explain or vilify all the issues my mother experienced.

Emmett Douglas

Stayed inpatient 3 years ago and PHP 4 years ago. They yelled at patients often. Mainly group therapy oriented, and rarely talked to anyone one on one. If I did talk to someone one on one, it was never longer than 10 minutes. It felt like a prison. I felt very little empathy or sympathy. I felt very comforted by other patients rather than the staff (aside from one nurse on my first night there when I woke up in the middle of the night) They gave me a false diagnosis and were way too strict in PHP.

daani

Alright, now I would never write a review on something but this needs to be said. This "behavioral hospital" has caused me to make my life worse. The staff is awful, this place is awful it gives me horrible anxiety when the place is even MENTIONED that's saying a lot. They don't help you this is a scam of $400 and the worst part of this all is that my high school sent me here back in may, and they think this scam of a hospital helps?? Avoid all causes to go here, go somewhere better a animal shelter will make you more happy than this. Or call the suicide hotline, would rate this hell hole 0 stars if I could.

P K

Alexian Brothers Behavioral Health Hospital (ABBHH) offers quite a few PHP/IOP programs (Anxiety/OCD, depression, eating disorders, self-injury, etc.) and an inpatient unit. As a result, it is difficult to know which program reviewers are reviewing. I participated in the Anxiety and OCD PHP program at ABBHH last year for 4 weeks at the suggestion of my psychiatrist. I traveled from out of state because this kind of treatment program is not available in most of the country. Fortunately, there are many hotels in the Hoffman Estates and Schaumburg areas near the hospital to stay at while in treatment. This program provided me with the knowledge, understanding, and tools to manage the anxiety and OCD that I had experienced nearly all of my life. The anxiety eventually led to my hospitalization for major depression. If the patient is really motivated, this program is very good. On the other hand, if one is resistant to learning and the Exposure and Response Prevention therapy, then you are not going to like or succeed in the program. As an aside, if you are suffering from severe anxiety, address it as an outpatient in a program like this one before your mental health deteriorates to the point that you are in the hospital as an inpatient for major depression. I really have nothing but high regard for my social worker who was also my individual therapist. She was very knowledgeable about anxiety disorders. She was also very compassionate, even when challenging you during therapy. The groups and the resulting group discussions were also very beneficial. The groups provided a very good baseline for understanding OCD and anxiety disorders that I have been able to build upon since leaving the program. As part of a holistic treatment approach, there is also an expressive therapy and art therapy class during the week which was very beneficial, even for someone who is not generally very creative. All of the staff, from the Director to the therapists are highly qualified. Most of the therapists are probably master's level clinicians with some PhD candidates who lead the groups. There is now a residential treatment program for OCD and Anxiety Disorders at ABBHH in Elk Grove. Fortunately, I did not need that level of care at the time. Nevertheless, I am happy that it is now available to others in need of a 24/7 program. In short, if you are willing to learn and take some necessary risks during therapy, you will later be grateful for this program.

Michele McNamara

Worst place ever they did not treat me good I was fine but they kept me there for a long time

Theadore Gazda

I went to this hospital before and they transferred me to aperion care which sucks.

Alannah Proud

Do not go here if you can help it. I had to deal with this place a few times for emergency with my family. Front desk, and customer service over the phone are rude. They give you short yes or no answers with no help. Half the time when one person tells me something someone else tells me the opposite. The wait is long, a few times I been here emergency rooms are uncles. Also have seen dried blood on a blanket that they put on me. When I did not ask for one and that I did not want one knowing they can be gross like that. I live down the street from here so I am forced during an emergency to come to this he'll hole you call an hospital. I am hoping I can me soon so I do not have to come here anymore. I would give them less of a star if I could. There was 2 nurses that where nice out of the 7 times I have been here. I had to get stiches in my arm which they left the wire sticking out. But I did not know any better till I went to my original Dr. Who had a look like they messed up on my stiches.

Nik P

Emergency room visit I just got back home from was by far the most pointless visit i could have ever had... with pain levels 8 out 10 and they did not address my pain at all... after 3 hours of being there all I got was a referral to a different doctor. The emergency staff there is not medically inclined enough to deal with the most typical of problems. Absolutely the most disappointing experience I wouldn't wish on anyone. I will be driving 3 times the distance to go to a different place in the future. Avoid this place at all costs!

Marissa McGee

I've been to many behavioral health/psychiatric hospitals and have dealt with terrible care, not so good conditions and also dangerous or of control situations but I've also been in good hospitals, thank God! Alexian Brothers in Hoffman Estates was the best of the best as far as receiving the most helpful and effective therapy, good psychiatrists and therapists, and the compassion at this hospital was simply amazing. I was and am very blessed to have the opportunity of receiving treatment at this place, it brought back my hope that treatment and recovery are possible. if I never had the opportunity to be helped at this place, I'm almost afraid to even think about where I might be today. Homeless? Completely alone with nowhere to go? in a medical hospital fighting for my life? in the grave? I've been saved, though I will struggle for a while still, I know that I will make it and I'm doing so much better, thank God.

susan Cisco

Terrible please avoid Almost killed my daughter preparing a lawsuit. Unprofessional at many levels.

Barb Taege

This place is just out to make a buck at the expense of the patient and their family. They over medicated our child and turned her into a zoombie. They disregarded our wishes on the treatment of our daughter. This place was a living nightmare. Stay away from this place at all costs.

Nayely Garcia

My granfather was transffered here from a much better place and doesnt get the service he needs! It honestly upsets me....they had promised good care but almost all the nurses are nothing but rude. Twenty four hour day care? .....yeah right, as if and also hourly staff visits ? Dont make me laugh , dont mean to be rude but it just upsets me soooo much?

Ron H

M daughter has a chemical imbalance and they gave her horrible medical care, They did not know what they were doing and as far as I am concerned My attorney says the case we have is an outstanding case for medical negligence so they will pay for what they did to my child. through the nose.

Terrible staff. Very insensitive to your needs, oppinions, and feelings. If you're there to get help this is not the place. Zero compassion and worse receptionists. The women at the desks and answering the phones are only there to collect a pay check. Don't go if you need ACTUAL help. They're dealing with people who need medical attention and they have no sense of urgency or consideration.

Jessie

I participated in the Partial Hospitalization Program at ABBHH for 3 weeks and benefitted significantly from it. In my experience, the staff members I interacted with were professional, compassionate, and challenging (in a positive way). Initially I struggled with their tough love approach, rigid guidelines, and large group lectures and small group therapy sessions that I found to be frustratingly impersonal, but I now appreciate how much this overall approach empowered me to take responsibility for my own health and emotional needs. The staff, especially my small group facilitators Jane and Diane, were supportive and effective in pushing me to figure out how to apply the tools the program presented. PHP, along with individual outpatient therapy after I transitioned out of program, was exactly what I needed to recover and make lasting positive changes in my life. I took off one star because I wish I hadn't been pulled out of sessions for medication management when I was already doing that with my PCP, and there were some communication errors regarding my insurance. Otherwise, I highly recommend this program if you are open to being vulnerable and putting in a LOT of uncomfortable work on yourself.

Isabelle Porreca

I had my first son 3 years ago at St. Alexus in Hoffman Estates and have regretted every day I did not go back to that hospital to have my son. First day I was told I could only have 2 people at a time visiting, so I tried to tell people to come at different times. Well then the next day my parents, who had my 3 yr old, came to visit me with my little brother and sister and were not allowed in the room at the same time. Whatever. I come to find out after speaking to a head nurse, or whatever she is, that the 2 person max was lifted 2 weeks ago..lol what a joke. Then I asked for the room to be cleaned and sheets to be changed..6 HOURS it took and me asking 3 times before his was done. I also removed my own IV because 2 nurses forgot to do it lol then more aggravating crap but to top off my last nite, I spoke to the afternoon nurse and received a pillow, blanket and sheet for my 3 yr old to sleep on the pullout couch cuz he's been taking a new baby around hard and 7 hours later, I was just told by the PM nurse at 8:30 at night when he's already sleeping, he can't stay here, hospital rules. Well let me tell u he's not leaving so this time call a supervisor and let me tell them how their entire staff clearly have not received and read the same damn employee manual. I am disgusted and appalled by what should have been an amazing time for my family and I welcoming a new baby and I am counting down the minutes until we go home and I will NEVER come to this hospital again and be sure to tell everyone I know how dysfunctional the staff and "rules" are. The rules that change with every shift and staff member! Cherry on top, food is horrible and most of the staff is rude, unbelievable experience!

Diane Gonzalez

Disappointed, with the heroin epidemic at an all time high you would expect Alexian Brothers to be the leaders in help individuals to over come the hardest first few days of the detox process. Unfortunately the staff lacks the compassion, empathy, vision and ingenuity to really help those in need. They have one plan with no flexibility to meet the needs of the individuals. We left alexian brothers and went to Keys, what a difference!! The doctors and staff at all levels really live up to their mission. We are finally get real help with this heroin demon! Thank you Keys!!

Sam Essenmacher

This place is the worst I have a bad anxiety issues they gave me no meds DO NOT GO HERE

Peter M Kruslak

My experience was a phenomenon, my Dr. Taras Dadinko was so interactive realistic and honest about medication and therapy

Jia Jumbas

Not seen by a psychologist yet because the appointment was cancelled. Making an appointment was easy. I was given the address. I arrived to the given address which was a wrong place and the receptionist pointed to the left where there were 4 scattered buildings. GPS was not a help. I had to call 3x to finally locate the right building. Then, we were 22 minutes late.

Bella Jones

Was admitted here in Adolescnet PHP about 2 years ago. I had depression, but turns out I've come to find I've been suffering ADHD (2 years later) depression was a result of ADHD. Tried to bring my initial thoughts about ADHD up with the doctors/therapist here to enhance treatment (during my stay), only to be treated like an addict trying to get a fix, because of my age at the time, and the meds associated with ADHD. I wouldn't recommend coming here unless it's your last resort. You're treated as a drug addict, labeled, and your needs aren't addressed. Doctors don't return phone calls, and when you do finally get in with them, you explain your issues, only to be put on a medication that has nothing to do with present illness.

Megan

My mother has been struggling with severe anxiety and depression which has led to her being hospitalized 4 times in the past year. The first time, she was at Alexian and it left such a horrible impression that we vowed to never let her be admitted there again. Unfortunately, three weeks ago she was transferred to Alexian from the ER because it was the first place with an open bed. For three weeks we could not contact my mother or even get confirmation that she was there (which I understsnd is the law, but the receptionists were incredibly rude about it). While in their care she was found to have heart palpitations and an irregular EKG and all they did was recommend she see a cardiologist once released.

Oliviads

I waited 8 hours for an evalution and we have to ask for water.

Barbara Lauger

This hospital was a lifesaver for my husband in late 2014. He was suffering from serious depression. After 50 days in 3 other horrible Chicago area hospitals which all displayed astounding levels of incompetence in all areas of care, my husband landed at Alexian Brothers Behavioral Health Hospital. Within three weeks they had him feeling well, like himself, eating, telling jokes, playing chess--and home in time for Christmas. These people know what they're doing, they do it expeditiously, and they keep the patient's family informed. They have my undying gratitude, and if my husband ever becomes seriously depressed again, I know exactly where to take him for the best of care. Thank you, thank you, thank you.

Chris Berger

When you call the nurse to go to the bathroom and wait 50 min then try again and wait another 30 min....still no one is sent...remove your own heart and blood pressure monitor wires...it kind of pisses you off. Horrible service

Margaret Quinn

Knowledgeable clinicians and well managed Adult IOP.

Barbie Hartsfield

TERRIBLE!!!! Avoid Amita Health - unless you like cold careless doctors - and being transferred from department to department to department every time you call - - their appointment system is horrible - - I have NOTHING good to say about this place!! I tried to have NO stars - -one is required to post - -

Trentsd

This is the absolute worse place you can be locked up in for "Mental Health Treatment" Dr. Mumtaz Raza is a complete quack and has absolutely no patient skills. She will write things like "seems agressive" or "heightened anxiety" in the report that you don't even say happen so you stay there longer!! This hospital is a money making machine and does not care about the patients at all! I saw that no one in there was actually recieving any treatment and it was just a psych hold facility. Once the patients insurance ran out they got them out the door within the hour! Said hope you get better good luck after their "treatment". I stayed here right before Christmas and they could've cared less that I needed to travel home to see my girlfriend at the time. They are only in it for themselves and Pray to God you don't get Dr. Mumtaz Raza as she is an absolute joke of a Doctor and Mental Health Doctor at that!!! STAY FAR FAR AWAY!!!!!!

Sue Vidmar

Terrible place with patients laying in the halls in there own urine. My daughter didn't get a bed until 3:00 in the morning.She had no change of clothes didn't see a Dr until 24 hrs after she got there.I have NEVER seen anything so terrible in a hospital setting. We finally got her out 5 days later only because we got administration to finally call me back after 4 days of calling and our attorney involved. They didn't care at all about helping her! We took her to Central DuPage Hospital Crisis Intervention and they are wonderful and got her treatment and the right meds and she is doing great now!

Michael Jacobs

I was admitted a year ago for suicidal depression. I was housed with heroin addicts because they had no room for me with the depressed people. It was scary and my roommate was scary. I was housed in a different section from the day classes. I asked if I could go to my room to use the bathroom and they told me I could NOT. I asked if I could go to my room to brush my teeth and they told me I could NOT. I asked if I could go to my room to lay down because I wasn't feeling well and they told me I could NOT. They told me I was not allowed to go back to my room and thar I had to spend the entire day in the public meeting area. I have horrible social anxiety and they refused to allow me to go to my room to relax. Was not allowed to use bathroom. Was not allowed to sleep. Was not allowed to shower. I learned nothing at this Hospital accept how to use heroin. I never knew how to use heroin but now I know thanks to Alexian Brothers Hospital. Thank you. I'm very poor and I haven't had a job in 4 years and my mother is helping me pay off the bills from when I was at the hospital year ago. Apparently my mother missed one payment this last month so Alexian brother has called me up on the phone today to threaten me and tell me I'm going to a collection agency. My mother had a payment plan with them but she is old and became really sick and almost died and now I'm going to a collection agency because my mother missed one payment. I asked to speak to a supervisor but Margot in billing hung the phone up on me twice. These people are verbally abusive and they treat you like nothing but dirt. A business like this should not exist in this world. They solely exists for money and their patients are absolutely worthless. For every one compassionate person that works there, there are 5 more who couldn't care less of you died in their care. I wish there was a governmental agency that could oversee these places because there's no way that this Hospital should exist. It is truly that horrible. Was hospitalized a week because I was suicidal and the only thing I learned was how to shoot heroin. I can honestly say that Alexian Brothers is awful. They stole all my dignity and treated me like scum because I could not get out. Now I'm going to a collection agency due to one missed payment. Thank you Alexian Brothers mental hospital for treating me like a worthless pile of dirt.

William T. Riker

Alexian has been paid over $20,000 by both me and my insurance for my week stay. They are sending me to a collection agency because of one missed payment on a $200 bill. I have fallen into a suicidal depression after receiving a threatening phone call telling me I was being sent to a collection agency for missing one month payment. I'm unemployed and trying my best to pay. My mother has been helping me pay, but she is old and was really sick for a couple months. We asked for financial assistance a year ago and was told we could not apply. After speaking with somebody today, they told me that was not true. The billing department lied and said no financial assistance. We made a payment plan. I have no job for 4 years because of my bipolar issues. I'm trying to pay my bill and my mother's helping me. Woke up this morning to a phone call telling me I was going to a collection agency if I didn't pay it immediately. I was hospitalized for suicide and this is the way they treat their patients. Threats. This hospital is basically a bully. Get every dollar they could out of my insurance, refuse me financial assistance, And then threaten me with a collection agency for One Missed payment. I'm bipolar and suicidal. This is how you treat people? It's sickening. This was a year ago and I never complained about anything. This is a horrible place. I was there for 7 days and they didn't help me at all because the staff there is inconsiderate and rude. The first night I was hospitalized they made me wait 16 hours for my nighttime medication. If I was in my house I could have taken care of myself better than being locked in there. Two times they messed up my medication. I was admitted because I was suicidal and I lost my mind. And then they admit me and refused to give me any of my medication that I've been on for years. 16 hours later I'm finally given medication that I should have taken 24 hours earlier. I may have a lot of mental problems but at least I'm not a bully like the staff here. They need to hire staff that knows how to treat a human being with dignity. All of my dignity was removed upon entering that building.

Sandi Keintz

My daughter attended a behavioral out patient service for six weeks. It was for drugs and depression. She went for 6 hours a day and although it was helpful to keep her off drugs because they tested most days the kids just went to classes and talked about all there drug problems with each other and basically just tried to one up each other. My daughter learned many things she didn't already know because she was younger and it has given her idea's as to how things can go and how to get around many rules an regulations.I think this should really be looked at in a different light. We met with a counselor once a week it should have been more. She was also admitted for depression but it was never really addressed. The drugs were certainly a problem but it was probably because of the depression. Way too much money spent for the results.

Alejandra Salazar

I cant believe they say that they look over the poor and poor in spirit they wouldnt even try to work with my insurance!

MACKENZIE LEAZER

I hated it there because they were harsh on me. I had to go for self injury twice, and they tried to put me in the anxiety group when not only do I have anxiety but I have social anxiety

Bill Ciesielski

Worst type of hospital I've ever had the displeasure of staying in. The furniture was extremely uncomfortable to sit in, one of the nurses "said " she was a psych nurse? She knew NOTHING about psychotropic meds! I asked for my much needed meds, it took several times waiting at least 3 hours! Run for your lives!!!!

Marc Connolly

Saved my Life. I spent 10 weeks in the adult Partial Hospitalization Program (PHP) following a severe depressive episode that cost me my job, my relationship, and nearly my life. I had been under the care of a private psychiatrist for depression (MDD) and severe anxiety (GAD) for years, but continued to lose ground until breaking down. The PHP program combines therapy, education, and development of coping skills and living plans that made it possible for me to resume a normal life with positive goals. The program is administered by psychiatrists, medical personnel, and licensed therapists (including generalists and various specialists). The program is fundamentally Cognitive Behavior Therapy (CBT) with supplemental modalities. It's been over two years since leaving the program and managing my illness has been much improved. Finally, anyone who completes the program is welcome to return once per week for free group therapy and family education sessions. It is not absurdly expensive, but it is hardly cheap. If you don't have great insurance, I'd still recommend finding a way to pay for it. If you need it, it will mean more to you than a new car.

Megan Natalino

Absolutely fantastic. The patient has to be ready to make a change, and if she is ready to make a change - it is totally possible with medication management, proper self care, a support system, and continuing relapse management.

Gina Sharp

This was the worst place ever. My son was in the behavioral hospital for an incident we had a couple days ago. He came home crying nearly every day saying that the staff their bullied him and would threaten to "Take points off" for going to the bathroom. One thing I can say is, if you see this place, RUN

Anna Villarreal

Have to agree with the lady that said RUN. A family member had an evaluation and the person grossly over estimated everything they said, resulting in an unnecessary hospital stay. Which thank God was not at Alexian Brothers. The orher facility said it was the 1st time it's happened? What, are kidding me?

Tony P

If u have state insurance, your f)$@ed. You will set for hours without any care in the world.

Taylor Morgan

They discharged my very sick, schizophrenic sister today without attempting to get a court order for medication or really offering her any help at all.

Thomas Lundgren

You wait and wait and still waiting

Jessica Moore

I've seen it help I've seen it hurt who knows

Jasmine Grimm

I was there a while ago and looking back, they really played favorites when I was there. A lot of the people who started with me were admitted to inpatient and weren't out by the time I left(which was about a month).

jackie gombo

Bad service is all I can say.

sebsast Vrtis

Awesome food and treatment

Gail Tunaitis

Very helpful

C. Dolsen

I am very disappointed with the lack of follow up care provided by Dr. Shin and the Alexian Behavioral Health Program. My daughter was in the Partial Hospitalization Program under Dr. Shin’s care, where Dr. Shin prescribed Prozac due to my daughter’s depression and anxiety. I was told that in the interim between her release from the PHP and finding a psychiatrist to continue her care, that Dr. Shin would be able to continue her prescription. After 4 days and over 20 phone calls, she has not responded. My daughter has gone without her meds for several days, putting her health at great risk. No one at Alexian has been able to help and it’s dangerous to put a young girl’s health at risk.

C. Dolsen

Isana Rodriguez

Please Stay Away From this Nightmare of a Hospital! I beg all people who see this review and are possibly considering coming to this hospital for help, to please stay away!! The staff at this hospital is absolute shit and they could care less about your mental wellbeing. All they care about is doping you up with medication so that you can stop being such a burden on them.. my experience here was horrible and I came out of this hospital with more issues than I did coming in. First off, The woman that helped me with my intake seemed very friendly but unfortunately she lied to me and my family about many things such as having access to therapists/counselors 24/7 and being able to call my loved ones whenever I needed or the worst lie of all was that I didn't have to consent to any medication if I didn't want to. Welp wasn't this a big fat fucking lie. They literally wouldn't let me leave until I consented to medication and when I refused they threatened me with a court order. Worst of all, the medication they had me on had horrible side effects and made me go into the worst depression of my life. I'm currently in real therapy to help with my trauma from this hospital. The "therapists" didn't have any interest in "getting to know you" like their website says and they sure as hell didn't provide "non-judgmental" support. The staff here would speak to me condescendingly and would gossip and laugh about me like I couldn't hear them outside my room. At one point they held me down and administered a sleeping medication without my consent simply because I was being too needy and couldn't sleep. I really just needed someone to talk to and noone would care to listen. At the end of the day I had to do whatever they told me to do just to get out of this hospital. The "therapy" here is a joke. The counselors were unprofessional and made you feel like you were doing an enormous disservice to them by bothering them with your problems. Just please do yourself a favor and find a better facility with real workers who are properly trained and taught how to deal with humans who suffer with their mental health. I wish I had read the bad reviews on here before going in because I would never voluntarily go to a place like this for help. To leave this review on a positive note - not all the nurses were bad. Some of them were very sweet and seemed like they actually cared but you could tell they were overworked and didn't have the time to actually help you or talk to you. Also, the food was decent.

Isana Rodriguez

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