Name: Advocate Lutheran General Hospital
Address: 1775 Dempster Street, Park Ridge, IL, 60068
Telephone: 847-723-5887
Rating: 2.3030

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(877) 322-2450

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Advocate Lutheran General Hospital

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Here's a addiction treatment center in Park Ridge, IL that genuinely puts patient care at the peak of the list together with their detailed drug and alcohol treatment companies give attention to Emotional health providers. Providing these services efficiently, Advocate Lutheran General Hospital is utilizes Mental medical therapy. These particular programs include Seniors or older adults.

Specialized in ensuring that patients receive customized treatment, this substance abuse treatment center serves Male and Female which fall into age categories of Children/adolescents, adults, Adults and Seniors (65 or older). Upon the First assessment conducted by an addiction specialist, the patient has been delegated a comprehensive addiction treatment program especially designed to adapt their unique situation.

Advocate Lutheran General Hospital uses a elite selection of treatment approaches to each application within Hospital in patient, Partial hospitalization/day treatment and Outpatient.

Addiction Treatment Programs

The evidence-based therapy techniques used are tremendously curative and also have shown enormous success. They're

Proudly offering inpatient/residential and inpatient drug and alcohol treatment programs dependent on the status and special needs of their patient, that this drug and alcohol rehab is proficient in understanding patient care and quality treatment. Patients in a inpatient/residential application have to temporarily live on-site at the centre to receive the intensive therapy needed. Patients inside an outpatient therapy program continue to live in their residence and also are required to make pre-designated, routine visits to the center to receive the intensive therapy they require. The outpatient programs provide patients having the ability to give attention to daily responsibilities as well as sometimes get the job done.

Alcohol and Drug Addiction Treatment

Treating alcohol and drug addiction is an extremely delicate procedure and this centre offers all-inclusive services which strengthen and build the patient throughout their journey . The heart providers enforcing this version are:

Individual psychotherapy
Couples/family therapy
Group therapy
Cognitive/behavioral therapy
Integrated dual disorders treatment
Activity therapy
Electroconvulsive therapy
Psychotropic medication
Case management
Consumer-run (peer-support) services

Alcohol and Drug Treatment Services

The condition of addiction is extremely serious and requires qualified, professional attention when searching a sober life. Unfortunately, not every story is really actually a success story. Financing this opportunity can be acquired and includes Cash or self-payment, Medicaid, Medicare and Private medical insurance.

When you have more questions about the services provided, we encourage you to reach out to them directly so that they can appropriately address your own questions.

Advocate Lutheran General Hospital Reviews

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Lisa Fox

My dad was recently admitted for just over a week and I came up to see him. Everyone there was extremely friendly and took fantastic care of him, taking time to talk to him about any questions he had and treat him like a person, not rushing him. They all even asked if I needed anything, going above and beyond! I know hospital staff are all extremely busy, but they never made it feel like they were rushing. Thank you to everyone involved in his care! :)

irfan ahmed

Advocate Fitness Center Do not ever go after 4pm to this location, Employee who works their only one word been taught to them is "I DO NOW' If you ask any question they will say I do now talk to my manger Kristen Turner, This employee do not even how to use computer in age of science & Technology, I had worse experiences they don't even greet you! I have even complain Fitness Center manger Kristen Tuner

kimo dabeca

Save yourself the aggravation ER is horrible. Waiting for hours, nurse comes out every 20/30 min tell us that a room is being clean for us and should be ready shortly. This room must be a huge suit cause it’s be an hour and it’s still not clean. Last time I check ER room was no bigger the a bathroom with less things to clean. I rather have driving to downtown Chicago to children hospital. 1hour inside room and not a visit from a doctor yet. Going on 5hrs and still haven't see a doctor come check my child.

S Sharma

Do not go to the ER if you are on Medicare (Disability) , you will be their lowest priority and wait hours while other people arriving after you get in to see the doctors first. I also saw a number of minority patients ( One a young woman with her obviously ill infant) just get up and leave after waiting for what surely seemed like an eternity to them, make what you will of this. My doctors however did seem competent.

RICK MARTINEZ

The childrens hospital was better than I expected. The staff was great and well knowledge of what they are doing . My 3 year old son needed stitches they made him feel comfortable with the whole process . I felt that they treated him like if he was one of their own kids .

Erlene Green

I would recommend anyone to go to Advocate lutheran general the staff is wonderful the nurses is magnificent they have a great sense of humor and they have an awesome spirit within them. I like being here they took very good care of me Advocate lutheran general is the best.

Noni Busdi

I want to address the post/rating I wrote the other day. For some reason I was locked out of my account so I made a new one since I cannot go edit my original post. I realized there were some grammatical errors. For example, “DS” was supposed to be “DRS” as in, “doctors.” I was in no way directly referring to anyone in that post. Meaning the doctors need to be more professional looking after their staff. However, it is my opinion that some of the nurses, particularly in the substance abuse section of the hospital, act unprofessionally. They may want to read up on the Nursing Code of Ethics. I just wanted to voice my opinion because I care about the well-being of the general public. Professionalism is key. UPDATE: Google. Please delete my review from a month ago under the name Noni Busdi!!!! I cannot get back into my old account for some reason. I’ve tried. I’ve also tried flagging my old review so it would be taken down. Anyways, due to some newer information, I want to only leave the hospital a good/positive review as I’ve changed my opinion of the hospital to a more positive one.

Monica Dunford

I called Advocate Lutheran to schedule a test, and based on my insurance plan I will have an estimated out of pocket experience at which point the scheduler said “and how would you like to take care of this”? Ummmm, why are you asking me to pay for services that haven’t been provided? I was told this is how we do it and actually we are behind with this other hospitals do this! I was absolutely dumbfounded, and told her the verbiage is all wrong, she began to talk over me with her robotic script until finally I requested to speak with a supervisor and to may surprise, was treated the same way. They weren’t interested in what I had to say as the patient, collecting money and the numbers at hospitals are what healthcare has come to. It’s based on a scoring system and bonuses are given to upper management of the hospital scores/grades are good! Please train your staff properly! Patients matter

george khio

the doctors here fail to see warning signs of serious symptoms. My sister-in-law was pregnant with very high blood pressure the doctor told her she was fine we went to another hospital and the ER they saw the results from this Hospital and said that the doctor should have sent her to the ER right away she could have had a seizure and passed out. Another incident with my sister-in-law one of your resident doctor told her that she needed an injection in her back to prevent infection of some disease because she had a cold. He clearly did not know what he was doing since he was poking her in the back repeatedly saying I'm sorry I'm sorry and he kept missing spot that he was supposed to inject her. This is a human being not a lab rat. After that she was in crutches for six months and still to this day has pain in her back it's been over a year. yet another incident my uncle was having chest pain sweating a lot and having pain in his leg the doctor said he was fine and told them to just go home and rest he woke up from sleep with his pillow filled with sweat and its chest was hurting he told his wife to take him to another hospital to the ER and the doctor said he was having a heart attack. my final words are go to this hospital if you want to die. Two of my family members almost died because of this Hospital doctor's negligence.

jordan styczen

Horrible hospital, this is regards both to the patient parking garage that just received an addition and the quality of the majority of doctors that work here. I was told by a RESIDENT doctor that everything I was experiencing was normal when experiencing severe depression after my father’s cancer diagnosis. Was given no therapy or antidepressant medication. How can you say you’re in the top 100 hospitals if you can’t even treat someone with severe depression appropriately? I felt like the physician assumed I was drug seeking rather than coming for actual assistance. I was told that “because I know I need help, I don’t need it”. Lol I’m a SOCIAL WORKER maybe that’s why I know and am aware to reach out for help when I know I need it, not everyone that comes through the hospital or physician doors is a drug seeker. Don’t try to label people as such if you don’t even have the people skills to ask how people know more about mental health. I also suffer from endometriosis and they keep refusing to do anything for it just because I had, ONE AND I REPEAT ONE, surgery 5 years ago. They use the excuse, “well you’re only stage I because that’s what you were 5 years ago at diagnosis. I was informed by an employee at the hair salon that I go to that her doctor at Amita healthcare told her that you need surgery every few years to ensure a cleaning and that the endometriosis is not growing, which the only way to know is surgically. She informed me she had a hysterectomy in April which brought her back to stage I endometriosis and then a few months later she was stage IV. It seems like they like to use every single excuse in the book to not treat you but still collect the money on it. I am very underwhelmed with the doctors that are in this hospital, it is VERY RARE to get a competent doctor here and if you end up finally finding one, they always leave to go work with another hospital. I have also been blackmailed by a doctor to be on a highly controversial “FDA approved” (and I say that sarcastically) medication or else he wouldn’t consider surgery. Then when I agree to do only do 2 months on the medication, I get stuck on it for 4 months and then he tells me he won’t do surgery because I’m endometriosis stage I. Well I may be stage I, I don’t have ANY CLUE because it’s been 5 years and all they’ll do is put me on birth control, but I’ve looked at many medical articles saying stage I can cause more pain than stage IV for some people. Also the ER has gotten downright abysmal, was there for an ovarian cyst in December and they had me there for 4 hours to run tests and all that, but they discharge me and just say “take some ibuprofen, it’s not that bad”, well easy for you to say when you don’t have abdominal pain due to endometriosis 24/7, 365. I am very disappointed in the quality of care that I receive, it’s like they don’t want to help their patients if they’re not a trauma case. SHAME ON ADVOCATE!!! Also I’d like to add, you know they made that multi floor addition to the patient parking garage? Well I STILL see hospital employees parking in the patient parking garage, they have their own parking sections to park in. Even with the addition of the new parking floors if you get here by 9-10am for an appointment the whole parking garage is packed, there have been many times that I have had an early morning appointment or my father was in the ER or the hospital and had to park on the TOP FLOOR of the garage. This is ridiculous that our parking is being used by hospital employees, that’s not what the patient parking is for and then people who are actually patients can’t find anywhere to park!!!!!

niz1vir .

I brought a close friend of mine to Lutheran advocate general hospital for a colonoscopy at 9 AM. It took 25 minute wait just to get registered, then about two hours for the procedure. They had me wait with my friend after her procedure from 11:25 AM until 1PM so as to speak with the doctor who never showed up! Unbelievable. My friend was hungry and we were both tired of sitting and waiting. I asked to see the doctor, and was informed that doctor was busy, and we would have to wait for at least another 45 minutes to an hour and then maybe doctor would see us. We asked to be discharged and then had to wait for the nurse! They wouldn't let us go to a cafe in the hospital to eat! Insisted, for liability reasons, that I get my car and pick my friend up at "discharge" location! Stupefying, idiotic! My impression of Lutheran advocate general hospital is that it is run down, incompetently managed, profits, doctors and nurses come first, patients are a problem to be disposed of, ignored, and disrespected. Their time is important, but my time is not. This is the attitude, and perspective they have. They don't care a lick for the patient. I am very disappointed.

A I

The worst ER experience ever. Nurse Bailey is not empathetic or compassionate with the patients whatsoever! I checked in at 3:30ish pm on April 17th and it's about 7:19 pm now. I heard her telling a patient who was asking when he will be seen that he is not dying. I also overheard her tell another patienr you've only been waiting 4 hours others have been waiting for 6 hours. Around 7:00 pm I asked if I can go to the cafeteria to grab a quick bite to eat since I was told that there are 6 people ahead of me and it might be another few hour wait; and I was told that the reason for the delay is because the hospital is slow at discharging people and the ER is being used to house patients who are now waiting to be admitted. This left the ER patients waiting about 4-6 hours. Then, Nurse Bailey had the audacity to snap and tell her colleauge if she goes to the cafeteria I will take her name off the list. Mind you, I was told it'll be a few more hour wait. The elderly suffered because of the hospital's incompetencies.

Noni Busdi

Hmm. DS in Substance Abuse...Very unprofessional! Isn’t there a code of conduct when it comes to former/current patients and personal relations. You are not above this code of contact. This hospital and the nurses they hire are so unprofessional. Ridiculous.

Lana Varabei

Awful and Unprofessional!!! My mom was taken to the hospital in ER because of heavy nasal bleeding. The doctors connected NPA (nasal trumpet) to stop bleeding. One hour later mom's nose started bleeding even more causing the pain. We had to rush to ER again and wait for 5 hours for the doctor to check on the nasal trumpet (NPA) that was put earlier during the day. What a Shame! After all the doctors who worked night shift in ER removed that NPA since it was incorrectly connected by the same hospital 'professionals'. They don't know what they are doing there! Don't waste your time!

Bruno's Tech Reviews

I was admitted a year ago to the 5W Adolescent Behavioral Health Center for the Day Hospital and I DREADED waking up in the morning having to go here. The nurses, fat and rude. The doctors never came and they usually fell asleep on the job, and they kept changing my discharge date. Go to Resurrection for better care.

Savannah Lynn

Be patient and respectful and I can promise you, yourself and your family will receive the same amazing care that I did. I went in expecting reality; ER waits are always long. People tend to forget someone bleeding out and dying in the other room takes more precedence over your slight fever and headache. But when I went to the adult ER for chest pain, they happily helped and were so supportive. That same attitude continued when I stayed overnight for cardiac observation. They were amazing and understanding; polar opposite of what I've had to deal with in other ERs for the past few months of no answers.

Alamdar Ramzan

If you want to wait an entirnety to eventuallye be treated in a room filled with filth and ants, along with receiving sub par service. Then this is the hospital for you! THIS PLACE IS A JOKE. SAVE YOUR LOVED ONES! AVOID THIS HOSPITAL LIKE THE PLAGUE

Touseef Munawar

world's worst hospital ever,name should be "slow gency" instead of emergency.... waited around 3 hours in emergency for doctor,same excuses every time,we are super busy,....took more than 8 hours in emergency and at the end nurse came and said come tomorrow again another doctor will come and see you and next day same excuses and wasted 7,8 hours.....at the end I was told you are fine nothing serious,just muscle pain....realy unprofessional team

Mary Ann Kauer

Terrible culture at this hospital ER especially. Poorly trained nurses, doctors and social workers. They discriminate as well. I was there briefly and the record shows so much inaccurate documentation. In simply bringing up the matter to the ER Director, the woman sounded so unprofessional and became extremely hostile and inappropriate with me and she even began to harrass my family when they were simply attempting to discuss the matter. It was not possible to even redirect Ms. Niese to the complaint as she would drift away from it which was so odd it honestly sounded like something was wrong with her. The patient relations dept is incompetent and basically non existent at this hospital. I see on only a few of the many negative reviews especially about the ER that the response is to contact patient relations. Trust me, do not waste your time. They pass the complaint off to the wrong "director" (there are many) purposely, so that who really should see it, does not ever see it.

M Roberts

In my opinion, this hospital doesn’t even warrant one star. Seven hours in the ER to run simple blood work and get an ultrasound. Ridiculous! The doctors and nurses were basically nowhere to be found for updates. The patient advocate didn’t return to the room once. What they were super diligent about was collecting our insurance information.

Amy Scott

I am not reviewing the constant construction, overcrowded parking, the food or the accommodations. I'm also not considering the ER in my rating. Honestly, I've been there many times and 8 out of 10 times they have given great care. Some staff are definitely better than others, though I don't work under the crazy conditions they do either. What I know for certain though, is that the LG ER docs and nurses saved my daughter's life by diagnosing a rare disease in time to treat and cure it, that her pediatrician twice missed. I am instead reviewing the doctors and nurses, surgeons and specialists that have provided my unfortunately sickly family care over the past 25 years, the most recent experience being last flu season when my son was brought in by helicopter and spent over a week in ICU. I have personal experience with the following specialties at LG: Gynecology and Obstetrics, Pediatrics/Infectious Diseases, Gynecology Oncology/Surgery, Pediatric Neurosurgery, Cardiology-Adult, Cardiology Pediatrics, Pediatrics ICU, and AMG (LG) family doctors at Nesset Pavillion, AMG OB/GYN doctors at Parkside, AMG Neurology doctors at Parkside. Each and every doctor and nurse, specialist and care team that oversaw our care have been absolutely top-notch. They have quite literally saved both of my children's lives, as well as mine and my mother's many times over her 16 year battle with ovarian cancer. Their doctors were the ones that finally diagnosed my MS, found my endometriosis just in time to preserve my fertility (Shout out, Dr. Locker!) when another gynecologist (affiliated with another hospital) literally patted my knee telling me "It's just cramps. Go home." My neurologic team have kept me going for 15 years with MS with the latest treatments and research. I understand that overall, hospitals are just awful. No one wants to be there; it's generally a horrible time in your family's life and very easy to get angry at any and everything. But if you're sick and your very life depends on the quality of care you receive; LG doctors and nurses are the people we will continue to count on to help us.

javier ambriz

we did have a very bad experience there last week when my wife gave birth our baby ..the nurses who were in charge treated her badly with attitude and discrimination ..we regret having chosen this hospital to help us.. .. they dont have any idea what is a humane treatment is ,and on the contrary they are rude and incompetent.....totally sacary and traumatic what been experienced....dont choose this hospital for you health care ...look for other option .first..

Stephanie Fonseca

Came in to get blood worked drawn. Asked one building where the suite was and was told to go to the building across the street. Got there, was told to go back to the other building. Got driven there at the least which is why 2 stars was given instead of 1. 16 minute wait for blood work was 1.5 hours without any apology as our sign-in didn't show up on their register. All out, could have been better organized and if you see someone in your drawing room for over an hour, they're probably waiting for you.

Melissa Keszei

Please stay away from this hospital. They will overcharge you for simple services and refuse to do anything about it. I'm seeking legal help at this time.

K H

Great staff of nurses and doctors that really care for their patients and families.

asthmatic asthma

My nephew was born here and the nurses were really caring! I find this to be a great hospital

Patrick Kulwicki

I was there for almost 2 mouths and well it was pretty good.

John M

While bringing my wife to the ER on the advice of a Doctor who wrote the admittance slip and called ahead we arrived at About 3:30 pm. She had a IV placed in her had not hocked up to anything just inserted into her hand. Being a diabetic at six pm she needed her insulin and something to eat. She is a recovering stroke victim confined to a wheelchair. The ER personnel said we are on their list and we are down to about number thirty. After some time we called our daughter in Mich for help. She ordered food to be delivered. We shared some with others who had waited over several hours. No Ambulatory came in and we were told each time a ER personnel with a clipboard came out that we were on their list. Over 9hrs Arv 130am we were brought into the ER. After sometime my wife had to use the washroom. I asked for a nurse to assist. A medical person was at a computer he turned and said they’re busy right now. After several more minutes I again asked for Nurses assistance. The computer Med person headtly turned to tell me that I was told they are busy. I said fine show me where the washroom is and I can take her there. Afterwards three nurses came into the booth and loudly one yelled okay now that you have us here what is it. I asked them to tell me where the washroom was so I don’t disturb them. They turned to my wife said they would get a bedpan. When they calmed down one said they would get a portable potty. After the potty was secured she was allowed to relief herself. I reiterated that I could have taken her to the washroom. The lead nurse left in a huff. A ER Nurse said my wife was being admitted and the transport would be there after a room was available. After the transport arrived two Doctors stopped said they wanted to check her out. After the ER Nurse came back was very upset that the transport had left. She said she called back to have it return. When it didn’t return at 330am she was infuriated grabbed the gurney takes it out of the booth and disappeared through to old ER Room. When I tried to find her a nurse said no one came through. I waited until the Nurse returned I asked her where my wife is she mii I’llmbled something about visiting hours and I said I have a right to know. She continued to berate me for being past visiting hours. I told him I was going to make a formal complaint on her as we can’t be treated like this. My chest hurt and I tried to catch my breath as I left the room to go home. When I got to the admitting area someone found the room number several security officers arrived and I was in distress. I asked how I could get to my wife’s location. I was told down the hallway to the elevators. I was hurting very badly clutching my chest trying to catch my breath. I left to sit in my car parked in a handicapped spot next to the entrance. No one came to check on me so I drove home. Later it was discovered I had suffered a heart attack as they same symptoms occurred while at home. No one showed any concern but that visiting hours were over. The attitude expressed by the ER is even in reviews disturbing and detrimental to the ER patients who no fault or choice of their own had no other place to turn to for help!

John M

Gina

Lutheran Gen Hosp E.R. is the worst E.R. I've ever been to. I went there... for severe anxiety attacks happening constantly.. because of having to stop 2 meds cold turkey that I had been taking for many years that had both the ability of lowering a persons sodium. I had been Hospitalized because of the low Sodium.. Hyponatremia. 2x at this Hosp. In October 2022 and again in Dec. 2022.. In Dec. ..because of stopping these 2 drugs its created immense non stop anxiety/panic attacks.. This E.R. MD saw me maybe for 2 minutes said a few words and basically left me in the room .. 7 hours with no communication from this MD and nurse. I had no idea if they could help me.. and not with Benzodiazepines but a better med. mood stabilizer that doesnt lower sodium. They took urine but never took the sample i gave and left on the table in the little cup in room. Like they forgot about it..Another thing.. this E.R. was basically empty .not super busy at all... I Kept ringing for the nurse.. I kept hearing a girl overhead intercom announce out there at nurse station that I needed assistance.. Empty E R . MD and nurses chatting away about personal conversations ignoring these pages of mine for assistance..Soo I could ask them what was going on.. They didnt bring me water the way i kept asking. There isnt any reason they shouldnt.. my sodium was stablized and i have been drinking water at home. 7 hours of being ignored.. no water.. no communication.. Not knowing if they could help me.. I finally told the md and a nurse what I thought the shitty very poor service and lack of comnunication. I told the MD he should have told me he couldnt do anything for me 6 hours earlier. No. . they let me sit 7 hours straight. I had them draw up the D/C papers very quickly.. They're gonna bill BCBS PPO for really really poor service which they did nothing to help me at all but waste my time.. I will never use that hospital ever again.

Gina

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Advocate Lutheran General Hospital

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