Name: Norwegian American Hospital
Address: 1044 North Francisco Avenue, Chicago, IL, 60622
Telephone: 773-292-8200 x5953
Rating: 2.7407

Private & Confidential

(877) 322-2450

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Norwegian American Hospital

27 Reviews

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This substance abuse treatment facility in Chicago, IL provides individualized addiction treatment programs that cater to each client supporting a life-long road of recovery. Accepting Male and Female genders, and Young adults , Adults and Seniors (65 or older), Norwegian American Hospital specializes in Mental health services, by utilizing unique and customized treatment approaches that include the following:

Individual psychotherapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy
Integrated dual disorders treatment
Trauma therapy
Activity therapy
Psychotropic medication

These treatment approaches are combined with Mental health treatment

Alcohol and Drug Addiction Treatment

Offering Hospital inpatient and Outpatient treatment services, each client gets into individualized treatment program unique to their needs and requirements.

Individuals will be provided with a comprehensive treatment program based on their unique requirements. Both Inpatient and Outpatient treatment programs will be recommended solidifying a good foundation for recovery ensuring the patient receives the optimum care.

Drug and Alcohol Rehab

This drug and alcohol rehab center in Chicago, IL allows Smoking not permitted making the transition from active addiction to recovery easier to manage.

Norwegian American Hospital also goes a step further by providing Special Language Services such as:

Services for the deaf and hard of hearing
Other languages(excluding Spanish)

Addiction Treatment Programs

There are special programs and groups cultivated and managed by professionals that teach the necessary tools to help cope with real-world situations. Tools they lost during active addiction or perhaps never had to begin with. These special programs and groups are:

Alcohol and Drug Treatment Services

The Ancillary Services provided at this substance abuse treatment center in [STATE] facilitate optimal treatment for each individual and their unique needs. These Ancillary Services include:

Case management
Education services
Family psychoeducation
Housing services
Illness management and recovery
Integrated primary care service
Legal advocacy
Nicotine replacement therapy
Non-nicotine smoking/tobacco cessation medications
Psychosocial rehabilitation services
Screening for tobacco use
Suicide prevention services
Supported housing
Smoking/tobacco cessation counselling

Getting help with a substance abuse problem is the first step to a better life. Financing accepted by Norwegian American Hospital in Illinois includes Cash or self-payment, Medicaid, Medicare, State financed health insurance plan other than Medicaid, Private health insurance, State welfare or child and family services funds and County or local government funds.

We encourage you to reach out to this addiction rehab for any additional question that you might have.

Norwegian American Hospital Reviews

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Charles W.

We are first time parents. My wife gave birth on 07/25/18 and our midwife during the delivery was Kaye. She was great, absolutely made us feel safe and informed. Charlene is amazing too, due to my schedule, we ended up seeing her about 80% of our visits. Your whole staff cares and it shows. I wanted to take a moment to personally thank you for Norma the lactation consultant. She is an absolute treasure. Her presence and the patience displayed towards us, in our exhausted and bewildered state, was exactly what we needed. More than anything, she gave us confidence in ourselves. We went to the baby bistro last Wednesday and it was a great experience. Trying to implement all the advice and tools given during labor is a feat, especially when sleep deprived. It was nice to come back, after being parents for a week, to get a much needed refresher. We chose Dr. Ampaloor as our pediatrician and we plan on having our future children at your hospital too.

Cali T.

Waited in the office over an hour to get in to my appointment. Waited another hour to be seen. Physical took less than 10 minutes. I call and leave messages and am NEVER called back. Poor customer service. Everyone is rude.

Brendan C.

DO NOT GO TO THIS PLACE! They're crooks. They said my insurance was covered by them over the phone and in person when I went in for my visit. After I received my bill and questioned them, they acknowledged that my insurance was not covered and they had made an error. Spoke with two ladies and basically said they couldn't do anything for me but I could try speaking with their manager. I tried speaking to the manager (Mari Goudy) multiple times but she never once returned my call. Horrible run place and terrible customer service that they can't even return multiple calls. I would avoid going to this place at all costs. On top of that, the Dr. did nothing to help my issue. Was giving a cream that didn't work or help the issue.

Norma A.

Celebrating Breastfeeding Week, by bringing awareness and information. Norwegian American Hospital offers Childbirth classes and Support Group every Wednesday called Baby Bistro.

R I.

If you have read all of these poor reviews and would like to give a birth somewhere else, thats fine. We were about to do the same. We moved few month before our son was born here and nobody wanted to take us, except Norwegian American. We hoped for the best. Thanks to those who wrote reviews about their experience of having their babies here. We are happy that we expanded our family here as well. It's been a while thus I dont remember most of the names unfortunately. I'll edit this review with more details later. Meanwhile, I would like to thank you Lupita and Norma the lactation consultants. They were amaaaaazing!!! Unfortunately we were late to take their "classes". Do yourself and your future baby a favor and attend those classes. We were clueless, sleep deprived and exhausted. Lupita was warm, calm, patient, persistent and supportive. We failed, but she picked us up and boosted our morale and confidence. Thank you so much from all 3 of us (3 years later)!!!

Jeanine H.

Not the friendliest of staff here, the folks in X-ray were very sweet, the physician's assistant Mr Gold was great but the people on the ER behaved as if they were being inconvenienced. It's not a pretty hospital at all & could use a total makeover ASAP. Or at least a coat of bright paint. Very depressing place to be taken to in an ambulance. I'm glad this isn't my hospital of choice to be honest.

Eva C.

Wrong diagnosis and treatment, my son is not OCD, no luvox, had to call 911 for the malpractice. 8 hospitals later on the correct pathway. Counterproductive, use Amen scan clinics like California....use technologies. Wonderful, In Other states.

Rachel A.

I'm a type 1 diabetic that was rushed here back in December after an extremely bad bout of food poisoning that in turn became diabetic ketoacidosis, also known as DKA. I called 911, and due to my proximity to this hospital this was where the ambulance took me. I had never heard of this hospital before, which in and of itself should have alarmed me, but when you're literally gasping for breath, feeling your heart beat rapidly and all over the place and feel like you're going to die, beggars really can't be choosers amiright? The ER was awful. My heart felt like it was going to beat out of my chest and I was in severe pain. One of the few kind nurses there said she was going to try to get me some Ativan to help slow my breathing and calm my nerves, but the doctor looked at me and with a swift and judgmental expression, told me no. Finally I was brought up to the ICU and I stayed there for 2 days. That's where the actual hell was. My bed didn't work, my call button didn't work, I was given a bedpan and was essentially left to fend for myself for most of the time. The nursing staff would get annoyed when I would shout for help with walking over to the sink to wash my hands (seriously WTF?). They refused to give me any water for about 36 hours after a particularly disturbing experience where I was surrounded by a bunch of crabby and rude nurses that had no idea how to administer an IV. Sure, I know I have veins that like to roll away upon lancing my skin, but for the love of God: it should never take a double digit number of times to try and find a proper vein for an IV (read: these nurse were promptly poking me all up and down my arms, in my foot, and then finally settling on my neck; more on that later), resulting in me vomiting out of distress, so in turn they refused ice chips too, because I "couldn't keep any liquid down", leaving me parched and dehydrated. In the middle of the night when I legitimately began wishing I was dead, I found myself actually crying out loud "HELP....HELP...please somebody HELP" because my call button wasn't working and I needed someone to fix my IV machine because it wouldn't stop beeping. It took AN HOUR AND A HALF FOR ANYONE TO EVEN COME FIX THE BEEPING. I was literally scream crying and no ICU nurse even bothered to see what was going on for 1.5 hours in the middle of the night. God only knows where she was that ENTIRE time, but the kindest thing she ever did for me there was inject straight up morphine into my neck IV which at least knocked me out briefly so I could forget my misery. This hospital made me feel more dehumanized than in any other place I've ever been to. I was never given any opportunity to shower, wash my face, brush my teeth, comb my hair, take any of my normal prescribed medications. They also chose to administer a potassium IV into my neck, and if you've ever been as unlucky as I, you know that potassium delivered intravenously is excruciatingly stinging painful experience. Also, after I was moved to another room, the bathroom in my room was absolutely filthy, and when I pressed the call button to alert the nurse on duty as to how bad the potassium was stinging, she literally 1) took 30 minutes to even answer my call 2) SHRUGGED, SMILED, AND WALKED AWAY. If you have the option to go anywhere, literally ANYWHERE else, like even a cardboard box, do yourself a favor and do it. This was a traumatizing experience and you deserve better. The nurses here are unhappy, undertrained, and overworked, and the doctors are few and far between and extremely condescending.

Carla S.

Wish I could leave zero stars. After waiting for an hour for Dr. Patel in psych (who isn't there half the time or is running late EVERY time). I requested to reschedule because I just could not wait more than an hour PAST the time we were supposed to be seen(3:30pm when I requested, 2:30 when the appointment was). All of a sudden we're next (they just told me there were 2 people left in front of us) and we go in, she half a**ed examined my relative and I mention my dissatisfaction with the wait. She asks me why did I bring my relative to this appointment, and not some one else in my family. AS IF THAT WAS THE PROBLEM. Or as if I was wrong for being upset with waiting. She mentions to me how there are many sick people who need help. Yes I understand but she is a health care professional is just being lazy, and doesn't know how to manage her time. I may have high standards because of my military background but I will not stand to be disrespected by someone who is wrong. I would understand if it happened on occasion but the entire office is poorly organized, whatever shes doing is not working. She needs to be replaced or they need more staff. Plus I'm sure she doesn't mind exploiting and abusing the patience of the people who she claims shes helping. Then we're leaving after her and the assistant agree back and forth rationalizing and agreeing with each other to make it seem as if I'm wrong because I didn't have an hour+ to wait on her time. The schedules are pre-made anyways, it's not like I picked the day to go see her. So upon my exit, I asked politely if I could get a call to know they were running late so I can know to come A WHOLE HOUR LATER instead of wasting my time inside a waiting room without TV, magazines or even music! They both shook their heads in disgust to my question telling me "Absolutely not, thats not how it works". Instead of being apologetic for the wait and professional when speaking with me about the issue they were very dismissive. They did not care one bit of what I had to say. OH and they told me my uncle with severe schizophrenia is an adult, that he should be ABLE TO COME ALONE! I'm astonished that more people don't demand more from professional etiquette from this lady. Absolutely an abuse of power, a PhD is not certificate to be lazy or to treat others poorly. ESPECIALLY YOUR PATIENTS. I would never recommend this office to anyone, unorganized unprofessional, RUDE and quite depressing in its self. She also lacks any passion for her profession, why even bother

Dax C.

A lot of bad feedback in these reviews, but I had a great experience with my mother here. Her primary care doctor found her to have a small thyroid mass and sent her for an ultrasound. The staff and service were very really good and seemless and my mother really liked her overall experience. Thanks to that, they caught an early cancer and she will get treated very soon. Thanks to Norwegian Hospital Staff and Doctors.

Diana S.

I wish I could leave a -ZERO!!!! I am a cancer patient now in Florida scheduled for surgery this weekend and when I moved down here from Chicago I lost some of my medical records. I have been trying so hard to get a hold of someone that could help me try and find out what was the name of a medication I had an allergic reaction to before I go into surgery and not one person could help me find this information out. I have been calling, e-mailing and leaving messages and nothing! They are so unprofessional! Not to mention I never filed a lawsuit to the malpractice of my sons birth, I was so focused on getting him the help that he needed after that I never followed threw with it! This hospital should no longer exist! From the sanitation practices to the phone answering service! this hospital is a waist of space!

Miss M.

Never in my life have I gone back 3 times to give an establishment a shitty review. Our encounter with Norwegian Hospital was actually the tipping point for me and it's one of the reasons why I want move out of Humboldt Park now. I'm serious. They spend their money on making the outside grounds look decent but once you walk in it's a total hellhole. My husband got a bill for $450 from Norwegian and a WEEK later they sent him a fancy robo-call reminding him to pay the bill. We are hoping to see if our insurance will pick up the tab. It's really ridiculous. They spend their funds on the upkeep of the outside and on bill collections. If you go online, you can read about the fact that this place almost closed in 2012 due to the state budget issues and they are constantly being sued. They are on the hook for a $9 million dollar lawsuit because a pregnant woman died under a doctor's lack of care at the hospital. Another doctor also botched an appendectomy.

Jim S.

Horrible hospital. I only went here because I suffered an urgent injury, and the EMT's are legally required to take you to the closest hospital. Their facility was filthy, the nurses didn't respond to my pain despite multiple requests, my room was never quiet, they attempted to get a hand surgeon to repair my hip, and worst of all, they lied to the EMT's about the risks of transferring me in order to keep me from leaving for another hospital. I've heard horror stories about patient abuse and neglect here, and while I never witnessed anything criminal myself, I thoroughly believe those accounts. Avoid if at all possible.

DaJae H.

I was injured at work on 8/13/17 early that morning. I went into shock and pretty much blacked out. This hospital sent out ambulance 52 to escort me to their facility. The last thing I remember hearing the ambulance personnel say was, "Since you want to do this, a lot of bad stuff about to happen to you." I wasn't fully aware of anything, but I could feel as well as hear. I felt a really bad pain in my chest like somebody punched or stomped me in my chest area. While in the ER, I was mistreated by the workers. One guy had my left arm pinned down, and the other was bending and twisting my arm/wrist. I screamed out for help in agony and No One helped me. I screamed, "Jesus please help me" and they laughed. They was joking around saying I needed to be admitted to a psychiatric ward. They kept saying I was on drugs and hurting me badly. Once I was let go by those demonic people, I got my stuff and hurried out of that place. This hospital is full of demonic people who will burn in HELL!!!!!

Anthony U.

When it comes to a hospital, it's so big that most reviewers are going to have completely different reviews. This is a small hospital so lots of basic things will hold true for every visitor and I'll touch on those first. I can't confirm or discount the reviews of the ER but it's a small space and looked fairly empty to me for being in a large under served urban area. The first great thing about this hospital is that it has plenty of FREE parking. I haven't yet found another Chicago hospital where the parking is free. There are main entrances on North, South, and East sides of the building with the easiest handicap entrance being on the East side. The Pharmacy and Gift Shop are located in the center of the first floor. They're not big but they are clean and organized and when I entered the Gift Shop the woman behind the counter welcomed me and had a great smile to share. Most of this building looks to have been remodeled within the last few years. The bright ceramic tiles on the floor are clean and have no cracks or missing grout. The furniture throughout public areas is all nice fabric and wood and doesn't look worn out. The elevators were fast and clean and often elevators get ignored by housekeeping staff but not here. I had need to visit the fourth floor. Same cleanliness and fresh decor as found in the lobby. The doctors offices I visited also looked fairly new. The reason I didn't give this place a fifth star was the lack of security. I'd at least like to be asked where I'm going and them have some knowledge on who is entering the building. Many city hospitals require a pass for every floor or department and here there doesn't seem to be a care as to who is in the building and where they are going.

Jewel B.

I'm a fan of Chloe Haney, NP at Norwegian American Hospital! She listened to me, examined me, and got my high blood pressure under control, thank you!!

Ben L.

There are always people smoking - staff, patient guests, emergency folks - around the perimeter of the hospital. For residents of the neighborhood, having to walk around them or look at all the cigarette butts on the premises and side streets, it is really sad.

John H.

When I woke up from total knee replacement surgery on Thursday October 30, 2015, my tooth was gone....... Cracked off nobody from the surgery staff had a clue !!!!! The worst recovery I have ever experienced !!!!!! I was in pay Sooo much pain since my knee replacement I had my surgeon transfer me to a real hospital, This place is a joke. I guess if nurses or doctors cant get a job at a real hospital like Northwestern they go and apply to this joke of a hospital !!!!!!! Stay Away from this place !!!!!!!

Jessenia M.

Worst experience of my life! My grandpa was admitted to this hospital due to a heart problem. He was waiting for hours in the er waiting for a room. There were people waiting for rooms, even heard a man was waiting for over 24 hrs to get a room. Can't believe there were no rooms available at the time. My grandpa had to wait for several hours to be transferred into a room. You have to constantly keep asking the nurses for any needs. They drag so long in having to give him his medications, and mind you he's diabetic! So of course he has to take insulin at certain times. The nurses are pretty nice, but lack the ability to check on how the patients are doing. Horrible! Only reason why he's here is because his primary doctor works at this hospital. Will try not to come back to this horrible hospital

Stephen D.

Norwegian is a great place to work. Has a unique mission to provide quality healthcare to anyone in need. I come here for my healthcare and have always received great care.

Liz Z.

GO ANYWHERE BUT HERE! My boyfriend cut the tip of his thumb off with a mandolin (tale as old as time), and when it hadn't stopped bleeding after a couple hours, we needed to go to the ER. I let google maps take us to the one nearest our house and boy, do I regret it. Previous to this experience it never would have occurred to me to check a hospital's Yelp reviews before heading to the ER. Big mistake. Never again. The first thing we notice about the ER is how dirty it is. Not just run-down, but actually dirty. Like, dirty walls, weird smells, and trash on the floor. Why we didn't turn around and walk out at that point is a mystery. The triage nurse took off my boyfriend's meticulously wrapped thumb bandage (without gloves on) and when it started gushing he just said "DAMN [expletive] that's bad" before handing him a clump of paper towels to hold on the wound. We were then told to wait in the waiting room while my boyfriend gushed blood through probably 40 paper towels. During the 90 minutes we were in the waiting room, we were approached by multiple homeless people asking for money, there were several domestic disputes going on, a man yelling at the vending machine, and the security guard who passed by about every 30 minutes, completely blind to it all. We were finally taken back to an exam room (where it was clear the paper had not been changed on the exam table). Eventually nurse came in, took one look, said nothing, and left. 20 minutes later the doctor finally came in and said they had to look for a certain kind of gauze to stop the bleeding but they couldn't find any, so we would just have to keep waiting. Another hour passes. We are listening to doctors and nurses right on the other side of the curtain talk about how wasted they had gotten the night before, and their favorite Chinese delivery spots. While we sat waiting in the dirty exam room we decided to check the Yelp reviews of the hospital, and were not surprised to see that someone went in for knee surgery and woke up missing a tooth, and that another person was sent home with a bullet STILL IN their leg. Had my boyfriend needed anything more than some gauze, I would have taken him somewhere else at that point because I do not trust the cleanliness or staff of this hospital with anything more serious. After at least 4 hours spent at NAH, we finally got the gauze and went home. If you ever need to go to the ER, insist on anywhere but NAH. Just say nah to NAH. Trust me.

Michelle R.

I am in the Army reserves and I had an appointment here for my periodic health assessment. Honestly, I wasn't expecting any special treatment since I'm used to getting real shitty service at the VA. I was very happy and surprised at how professional, friendly, and quick the staff was. They apologized that I had to wait like 10 minutes and they stressed how important it was for them to get the military appointments in and out pronto!!! I will come back next year for my annual and recommend this facility.

Erik K.

Terrible. Unsanitary. Patients left in the hallways vomiting and covered in blood. I would not send my worst enemy here. I've left twice before seeing the doctor because I felt uncomfortable and unsafe. Good luck.

Jeremy Hutchinson

That is not to say that one should not avail oneself of conventional medical treatment should it be required, and I would be the first to seek such treatment if I felt that it was warranted by the circumstances, but there is certainly an unhelpful attitude exhibited by many in the medical profession towards alternative treatments which have stood the test of time.

J. Alvarez

Mr Jose R. Sanchez didnt need this job as President of this hospital. Mr. J.R. Sanchez gave up a job managing three new york city hospitals and converted those hospitals as top notch nyc hospital with all nothing but 5 stars ratings for over 20 years. If not for Mr. Sanchez, this hospital would not even be available to the community today. The people in the community should be grateful, and respect this hospital. It is your one way to survivor when in times of needs. Give credit where it belings, and help keep this hospital, as your only, and one way of survivor.

J. Alvarez

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