Name: Ridgeview Institute
Address: 3995 South Cobb Drive SE, Smyrna, GA, 30080
Telephone: 770-434-4567
Rating: 2.2222

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(877) 322-2450

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Ridgeview Institute

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http://www.ridgeviewinstitute.com

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A notable alcohol and drug treatment centre in Smyrna, Georgia with exceptionally capable therapists and counselors dedicated to providing the best patient care and drug abuse treatment to people who struggle with the disorder of addiction.

The principal focus is Mental health services serving Male and Female over the age groups of Children/adolescents, adults, Adults and Seniors (65 or older). Ridgeview Institute treats Mental health treatment with a number of the very advanced techniques yielding a great deal of success. The therapy strategies include:

After completing the original appraisal, the patient has a comprehensive treatment plan put-together that dictates the methods of treatment to be used. The service setting at this addiction treatment centre contain of Hospital noun, Partial hospitalization/day treatment and out patient.

Patients will be delegated to a inpatient/residential treatment plan or even an inpatient program. In patient treatment for drug abuse comprises the patient temporarily moving into the facility where they will undergo exceptionally intensive therapy. Outpatient treatment programs enable the patient to keep on living at home while making regular visits to the facility where they will receive their intensive therapy.

Alcohol and Drug Addiction Treatment

This drug addiction rehab in Smyrna, Georgia places at plenty of attempt to make sure every one of the patients get what they desire by offering special programs and classes in addition to the essential services necessary to live a lifetime of sobriety. The Particular apps and classes include;

All the agencies Ridgeview Institute provides are an integral portion of every addiction treatment program and also donate to a higher success rate. The services include:

The smoking policy dictates Smoking permitted in designated discipline and also special language services that include Services for the deaf and hard of hearing are all available.

If you are seeking to fund addiction therapy, there are options available at the facility which are Money or self-payment, Medicare, State financed health insurance coverage other than Medicaid, individual health insurance and Military insurance (e.g..

Getting the addiction treatment which you want is possible with this specific particular alcohol and drug rehab. In the event that you want additional details about their services, we highly encourage you to reach them out directly in order that they might appropriately address your inquiries.

Ridgeview Institute Reviews

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Danielle Miller

Ridgeview has been a truly life changing experience for me. Despite some of the scary/negative reviews on here, it has been essential to my recovery. The staff is great- highly trained and experienced (most counselors have a masters degree or higher) and are invested in truly comprehensive care. The residence and facilities are clean and modern and the food is tasty! I would recommend Ridgeview to anyone who is looking to better their mental health or heal from substance abuse issues. These sort of issues are difficult to treat and need a certain level of self motivation to conquer but Ridgeview is here to support the journey, wherever you may be starting.

Michael Friedlander

It is my honest opinion that the majority of negative reviews of any psychiatric care facility is due to the nature of the clientele. We are in a vulnerable state in an uncomfortable situation. I made myself the promise though that this time would be different. I went in without an attitude, willing to accept the help and advice and therapy that would be given. Being a repeat customer I did recognize a difference in the place. In the last two years there had been a change in management. They are extremely understaffed so the pressure of maintaining the care they want to give is met, but being stretched does show. More than a few of the staff have been there for more than 15 years because service is something important to them. They have compassion and empathy. Have a conversation with them and view and treat them as people as we would like to be treated and you will see they are more than willing. I love and appreciate what they have done for me, as does my family, and I wish the guests would take the time to realize we are not there because we are easy to deal with.

Brad Daveport

Ridgeview has been the best place for my recovery. I have been using drugs for at least 15 years and thought there was know hope. But when I came to Ridgeview I was educated extensively on the disease of addiction and mental health. Even the detox experience was by far the best. And I have been through other facilities at least 20 times over the years. The doctors really cared about not only me as a patient, but cared about my recovery. The best part was the recovery residence experience. It is perfect for transitioning from in patient to after care. If you are really looking to change your life and recover from the disease of addiction, Ridgeview is the place to do it.

miscellaneous

Do NOT voluntarily come here!!! We were deciding between this place and Bluff Plantation in Augusta. This place had terrible reviews, the people didn't seem to care when we called to get information, whereas Bluff Plantation was super nice. Very caring. Our boss, who is sober for 12 years and does not know these clinics, called around for us and strongly recommended we come to Ridgeview because of the professional's program. We listened to his advice. BOY WHAT A MISTAKE!!! The first day, my wife realized just how little the staff seems to care and how unprofessional there were. We asked to be transferred to Bluff Plantation. She had been in less than one day, she checked in voluntarily, and she has ZERO signs of withdrawals, yet they refused to let her go and said it was for her own safety. They said that by state law, they can hold her involuntarily for 72 hours. What a crock of sh#t. They didn't hold her for her own benefit. I called the next morning to speak to her Dr. and she was given a note to call me back. She never did of course. She saw my wife and told her it would take up to 72 hours to release her or she would have to pay for their ambulance to take her to Augusta. Again, they were informed that I was perfectly willing to drive her and she showed NO signs of being a danger to herself or anyone else. I read where an ambulance can cost up to $100 per mile. That equates to $15,000 for a trip to Augusta but I could not confirm the price of the trip because NOBODY would ever talk to me. Her case worker came in later that day, she said she would call me. Never did. My wife asked her a second time and she said she would. never did. They simply do not seem to care about my wife's concerns or mine. If they did, they would have spoken with me. But when it comes to losing the money associated with the stay, all of a sudden they care about her 'safety to herself or others'. Right! The doctor told my wife that she would say it was against medical advice for her to go to the Augusta clinic and that might affect our insurance. One might think that she was punishing us for trying to change clinics as I can see no good reason for her changing clinics being AMA. I mean, the dr. should want what is best for the patient, right? How could me driving my wife 2 hours to Augusta with only 1 day in detox and no signs of withdrawal be bad for her patient? Especially when her patient is uncomfortable being there? When she tried to check into the clinic the first day, she waited for 3 hours and was never taken back. She was understandably nervous being her first experience, so she chickened out and left. She got the courage to go back the next day and they made her wait 90 mins so she left again. I took the day off from work to wait with her the next time. They made us wait 3 hours and one of the workers was in the lobby shooting the sh#t with some other workers. Just talking about the weekend and such and after 30 minutes he looked over at my wife and said, 'you can come on back'. I mean really? We've been waiting for 3 hours and you were just talking in front of us and not getting us back? They had the rooms available, we were told when we walked in. It's just a total lack of compassion or professionalism. Do yourself a favor. Don't come here. Bluff Plantation told me that they get transfers from Ridgeview on a regular basis. These people have earned their poor reviews. I realize that people going through detox are not happy and likely to complain, but that is not what is happening here. My wife is doing great with the detox, she just hates the fact that nobody seems to care about her.

Marcie Williams

Ridgeview Institute was what I consider an awful experience. I took her here because no other Georgia facilities had acute care openings. I know why now. My 16 year old was admitting for attempting to OD on OTC medication. 1- Despite being in a stressed emotional state, Ridgeview financial counselor demands residual self-pay be paid upfront. Meaning they tell you admission is not possible unless paid which is a violation of EMTALA law. 2- It took 7 ½ hours for admission process to be completed from arrival time to completion of forms. 3- I was told at intake I would get a call from the nurse that does initial assessment that evening. No one called. I called that night – no answer on unit A. Called next day throughout the day. One time unit A answered and told me they would call back. No call. Day three without any contact without ANY update from medical staff. I drove to facility since unable to learn any information. Waited 2 hours 36 minutes for a nurse to see me. 4- First night my daughter was not given nighttime lithium dose which is critical in stabilizing her. Medication was listed on her intake paperwork. My daughter told me this and was confirmed with nurse later in the week this did occur. 5- Day 4 call from nurse asking for authorization to make medication change. I had to give consent verbally over the phone to two nurses. 6- Day 7 call from nurse asking for authorization to make medication change. No secondary consent requested which is a violation of policy. 7- Adderall is also listed on intake form. My daughter told me second day she wasn’t being given this medicine during one of her calls home. I told my daughter to hand phone to staff member who then passed to nurse. I was told that they were “out” of medicine. I then received a call back telling me that they do not stock Adderall and I needed to bring the medicine to the facility. Why would a mental institution not stock the most commonly prescribed ADHD drug? I would speculate that since this is a . Juveniles are allowed to call home once or twice a day depending on who is on staff. 8- COVID procedures not followed during intake. During 7 ½ hours waiting to start intake process, one receptionist would require temperature checks and others would not. 9- Waited 2 hours 45 minutes for discharge. At discharge she did not have the Adderall with her that I was required to bring to facility as well as her suitcase. They were located 30 minutes later making the whole process 3 hours 15 minutes. 10- At discharge given prescription signed by Dr. Daniel Paul Golightly, MD for 7.5 mg for Abilify (Aripiprazole) twice a day. Pharmacist let know that this medication is not manufactured in this dosage and she attempted to reach Ridgeview daily. It has been TWELVE days since discharge and no returned calls regarding medication. I now know that my daughter was dispensed 15 mg of Ability twice a day so turns out not only did Dr. Daniel Paul Golightly, MD not know that Ability does not manufacture in 7.5mg dose, he prescribed in ½ of the dosage he recommended. 11- Dr. Daniel Paul Golightly, MD also prescribed Atarax (hydroxyzine HCL) 25 mg three times a day. Her psychiatrist has since removed her from the medicine since this medicine was basically making her a zombie with nightmares. Read review of this medication here: https://www.drugs.com/comments/hydroxyzine/for-sedation.html 12- Per the healthgrades website Dr. Daniel Paul Golightly’s is 79 years of age. I question his ability to practice medicine at this age, especially with the errors made with my child. 13- There were other issues with unresponsive patient advocate, extremely rude receptionist in intake area as well as unmasked employees.

Marcie Williams

William wilson

My blood pressure dropped to almost nothing mr.tyrone and Mr.bruce and all the nursing staff worked to bring me back I just want to thank them they safed my life thank you William wilson

William wilson

My blood pressure dropped to almost nothing mr.tyrone and Mr.bruce and all the nursing staff worked to bring me back I just want to thank them they safed my life thank you William wilson

William wilson

My blood pressure dropped to almost nothing mr.tyrone and Mr.bruce and all the nursing staff worked to bring me back I just want to thank them they safed my life thank you William wilson

Stacie Arlyne

I would give RidgeView 0 stars if I could. 22 patients to 1 tech. It took me 13 hours to make it through intake. I needed a shower desperately (I smelled like an onion) but i wasn't allowed to until 9pm that night which was hour 20. They lost my medicine and clothes that my family brought to me for 2/3 days. They wouldn't give me my Seroquel for 2 days. They never did give me the correct doses of most of my medications. They were going by what the hospital had listed for my medications (out of date) instead of using what my bottles said or calling the Kroger Pharmacy. Dr. Paul only asked me 3 questions a day and he did so at the nurses station which is located in the day room. Everyone could hear us. He started messing with my medications as soon as he met me. They gave me appointments for my CSB but those appointments were not real. They never even alerted my Psychiatrist that I was there. They kept me longer (7 days) then those who attempted suicide (4 days) and I was acting under the umbrella of my safety plan. (Suicidal ideation with a plan - no attempt.) They didn't even clean my room/bathroom before my roommate and I (we were admitted at the same time) was assigned to the room. The tub overflowed when we took showers because there was so much hair in the drain. They only swept the day room 2 times when I was there and when they did they didn’t do it well (corners, edges, under furniture were ignored) so the floor remained filthy. There are so many other things that I could list. Although, I think that you get the point. Don't go here and don't send your loved one.

Stacie Arlyne

Eric Flores

This program saved my life. So thankful for Ms. Connie what an AMAZING Woman !!!!!!!!!!!!!!!!!!!!!

Eric Flores

This program saved my life. So thankful for Ms. Connie what an AMAZING Woman !!!!!!!!!!!!!!!!!!!!!

Eric Flores

This program saved my life. So thankful for Ms. Connie what an AMAZING Woman !!!!!!!!!!!!!!!!!!!!!

Angela J

Today as I celebrate 120 days of sobriety, I would like to thank the amazing staff at Ridgeview especially Mrs. Connie, she gave me the strength and confidence needed to engage 100% in this program, I am about to retire after 34years, Mrs. Connie is still active in my life and continue to give me the tools and strength that is needed to succeed with my sobriety. She also encourages me to be active in attending meetings and to utilize tools learned in my treatment to cope with everyday life.

Angela J

Lee

I was taken to Ridgeview on Sunday night. I had not been feeling well and my condition devolved to me talking to people who were not there. Total psychosis. Before I was admitted to ridgeview the hospital ran a urinalysis and determined I had a UTI . What should have happened was for me to be started on antibiotics and admitted to the hospital overnight and then released ti go home. Unfortunately, that did not happen. I was admitted to ridgeview . Within 12 hours I was fine. No evidence of psychosis. Totally fine and ready to go home. I was “treated” by Dr. Ward who was less than happy that I wanted to go home. She was adamant from the beginning that I should stay longer than even the three days she said she was “required” to keep me and instead I should agree to stay another 5 days. She decided I should stay longer just because I have good insurance. I was placed into a world I knew existed but had never experienced. The world where those who are defenseless (in the eyes of so called experts) are used and abused by the system. This “doctor” was rude and disrespectful to me because I was not the obedient patient she expected and had become used to treating. On my first day there I was told I had a UTI infection and that was the cause of my issue. I was ready to go home . The fact that this so called doctor did everything in her power to make me stay in horrid conditions for no other reason than my good insurance. She should have her license suspended or better yet - revoked. She is horrid and a disgrace to the medical field. The fact that she made me stay there for almost 3 full days is disgusting. Had it not been for the efforts of my family and myself I would have been subjected to an even longer time of abuse. And believe me it was a fight. Now on to conditions at ridgeview. The facility is bad. The open area was dirty and the furniture was old, marred and disgusting. The patient rooms were spartan. The mattresses were no better than the worst you can imagine. I was not given a pillow case because they didn’t have enough. There was no soap or paper towels for washing hands. Getting toilet paper was a luxury - and I’m not exaggerating in the least. One person was screamed at for asking twice for toilet paper. The employees treated the patients like cattle. We were treated as an inconvenience to the employees. They were rude, and abusive to any patients who were so beaten down that they didn’t know they had the right to be treated as human. Those of us ( and there were only 2 of us) who refused to be abused were treated with even modicum of extremely hesitant respect. Seeing the patients being mistreated was disgusting. The food was inedible. Literally! I did not eat while I was there - at all. The food was cold, and I can’t even begin to describe the smell. The employees would keep us waiting for 45 minutes to an hour to be given permission to eat. Of course the piles of disgusting food was even worse for having been sitting there . The same thing happened when meds were given out. I can’t begin to tell you how horribly awful it was. It was only because my family fought so hard to get me out and after my husband started the process of going the legal route to prevent my abusive treatment and obtain my release. I fought for myself and stood up to this disgusting excuse for a doctor. Please don’t ever allow anyone you care about to ever be taken to this hell hole. It’s worse than any horror show you’ve ever seen. My son started looking into the place while we were working to obtain my release and found that they have a reputation for abusing patients - and abusing the insurance system. If you have good insurance they will try to do the same to you. When speaking with a psychiatrist after I was freed she said she refuses to send any patient to ridgeview. Smart woman. I’m sure they will not allow this review to stay up. But for any who do see it - stay away. Stay far away!

Terri

I would give zero stars if possible. Refused to even consider a transfer to a facility closer to home (We are almost 3 hours away). Did not start discharge paperwork until the ride home arrived and payment was received. Kept me for 10 days when I should not have even been admitted. They are only interested in collecting as much insurance as possible.

Terri

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Roy

i gave it a 1 star,i wished i could gave it no stars,if you have kids,this is not the place for them,this Hospital is the WORST,my daughter is 12 years old ,she was recommended from my local hospital to go there on on Nov 30th, we sent her their,it was the worst mistake we ever made,someone called the first day and told us she was getting evaluated and no ever called us the seven days she was there,no Doctor or nurse,we went to the visitation that Saturday,and the the 2 ladies that was at the front desk was the most rudest people i have ever met,i was trying to find out about my daughter because we have called so many times and no one answers the phone,she told me just to call the phone number,i told i did but no one answers,she said in the most smartest way,they busy then,we was trying to explain to her we was worried about her and she was continuing to be Rude,i said ma'am,u sure are rude,she says,i m sorry u feel this way ,the other lady started to speak to me and she was being rude ,and she turned to my other daughter and said explain to him,making it look as i was crazy,Please don't have your child sent here,A doctor will never call u or a nurse to let u know how they r doing,we called many of times and no one will answer ,leaving u worried about your child ,the staff is Rude and cold,I Will be Researching and I will FILE A Complaint with the State of Ga,they need to be shut down,i filed a complaint about the 2 lady's at the front desk with the Hospital and they said they will talk to them,but i doubt anything will be done,because they have had several complaints and nothing has been done yet,just read all of the Reviews of this Hospital,My Daughter will NEVER Attend this Facility Again,We will seek Local or another Facility next time ,If you are a Parent ,Beware this place is not for Kids,my Daughter was in there for 7 days ,she got out on Dec 7 ,and we are yet to hear from a Doctor, not even sure if she seen a doctor or a Quack,what a poor Hospital,I will say again ,THIS HOSPITAL NEEDS TO BE SHUT DOWN!!!!!

Roy

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Ridgeview Institute

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http://www.ridgeviewinstitute.com

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