Name: Broward Health Imperial Point
Address: 6401 North Federal Highway, Fort Lauderdale, FL, 33308
Telephone: 954-776-8500
Rating: 2.6847

Private & Confidential

(877) 322-2450

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Broward Health Imperial Point

111 Reviews

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Finding quality care when searching a chemical abuse treatment center in Fort Lauderdale, FL is imperative to changing a drug or alcohol addict to a sober and productive person in society. This addiction rehabilitation comprehends and is committed to providing genuine, quality services that tackle the following:

Mental health treatment

Addiction Treatment Programs

With the focus on Mental health services, Broward Health Imperial Point upholds their dedication by utilizing the following approaches when caring for your patients at their centre:

Individual psychotherapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy
Integrated dual disorders treatment
Trauma therapy
Activity therapy

Hospital inpatient programs are provided with a smoking policy characterized by: Smoking not permitted. Female and female within the age brackets of adults, moms and Seniors (65 or older) are excepted at this centre.

Special language services offered are Different languages(constituting Spanish)

Alcohol and Drug Addiction Treatment

Strictly running inpatient/residential treatment in Fort Lauderdale, Florida, Broward Health Imperial Point is committed to the success of your own patients. During this susceptible stage in recovery, inpatient/residential treatment is ideal, supporting a larger rate of accomplishment.

Alcohol and Drug Treatment Services

The essential service useful to keep true to their devotion has been proven to show that they are serious in their dedication. The Ancillary Services that support their applications are:

Case management
Consumer-run (peer-support) services
Nicotine replacement therapy
Non-nicotine smoking/tobacco cessation medications
Screening for tobacco use
Suicide prevention services
Smoking/tobacco cessation counselling

Drug and Alcohol Rehab

Finding the Proper addiction treatment for yourself or your Lovedone is made easier with Broward Health Imperial Point and they want to keep it that way by offering the following payment methods:

Cash or self-payment
Medicaid
Medicare
State financed health insurance plan other than Medicaid
Private health insurance

We highly urge you to reach out for this facility if you want some extra info in their alcohol and drug rehab services.

Broward Health Imperial Point Reviews

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T Warner

I was released earlier today from Imperial Point Hospital. Thursday March 21, 2019 I went to the Emergency Room where I was admitted to the Third Floor. I can honestly say I never experienced such courteous, professional and loving care from everyone there. The staff was very professional and efficient . Today, when I was about to be released the nurses hugged me, some in housekeeping and other staff members came to say Goodbye. I really hated to leave them. The Doctors that attended me were very kind, compassionate and thorough. I have great confidence in their decisions regarding my illness. I do not have insurance but belong to Christian Health Care Ministries, a Self Pay Group that has been in existence for over 30 years. The financial dept. had knowledge of this plan and accepted me with no problem. My first choice was Holy Cross, because my MD works out of there, but they said they do not accept Self-Pay (even though it's legal under the AFCA) I became humiliated when they referred me to Financial Dept. to seek charity. I am so glad they rejected me. My room was very clean and when my room mate was released I watched housekeeping thoroughly sanitize the mattress front and back and the whole bed including the rails. Also, I love to cook and the food was great. You cannot go wrong in choosing Imperial Point to meet your medical needs.

Azalea LJ

I was in an auto accident and went to this hospital to get checked out because it was close. I had very good medical insurance and also auto insurance with accident medical coverage. The hospital billing department however, billed neither my health insurance nor my auto insurance but instead, billed me directly. Then, because I didn't pay a huge bill, which should have been billed to the insurance that I'd paid for, this hospital put a LEAN ON MY HOME, WITHOUT EVEN NOTIFYING ME. I later found out about the lean only because I looked into refinancing my house and the lean came up and hindered the closing of my home refinance. I was shocked and could not believe their incompetence, unless it was deliberate, since I was a homeowner. This was during the time when the housing market was crashing. Never again. I will never go to this hospital again. I also went to this hospital prior to that accident for a breast exam. This was specifically something that was covered by my medical insurance. However, the hospital billed me directly instead of the insurance.

Christine Morris

Personally I love this hospital! Dr Hussain used to be my primary always loved seeing him! Everyone in the post op took great care of Me! Dr. Gates is an orthopedic surgeon I had a procedure today after 4 years of suffering and only knowing him for a month and he already helped solve my pain issue! I highly recommend him! And to top off all the hard work, compassion, sweetness, caring, actually helping solve my problems Deirdre and Daphne were so sweet and put me to bed just right! I highly recommend Imperial Point Hospital and all of the physicians they're attached to! I work for a home care company and would always recommend them to my patients because I have faith that they'll get a compassionate, quick, great resolution.

Randy Katzman

If you have to be in the hospital, this is the cleanest hospital I've been in. The nurses and the entire staff are very professional and caring. Truly, a good experience.

Steve Cirelli

Very unprofessional hospital. I question their competency. I was admitted through the ER and spent several days as an inpatient. Several tests were performed in an effort to diagnose my illness. I was discharged and told that I was suffering from Viral Syndrone. Once home, my condition worsened. I went to another hospital and again was admitted through the ER. Tests were once again performed, many of the same tests I had at Imperial Point. One of the tests revealed that I was suffering from a Liver Abscess which was infected with sepsis. How could Imperial point have missed this ? The performed the same tests that the second hospital did. I am in the process of changing all of my doctors that have privileges at Imperial Point over to doctors that have privileges at the hospital that correctly diagnosed by issue.

Patt Webster

While on vacation my husband became ill and was transported to the hospital on 10/6. The emergency room staff and, once admitted, the staff on the floor (room 424) were excellent. The care, concern and communication was exceptional. I also want to commend Dr. Monica Shah for her care. She kept us updated to the point of giving us her cell Phone number so we could contact her with any questions. Because of her efforts and accessibility she saved us hundreds on a prescription by contacting the insurance company. While a hospital stay is not what one wants while on vacation. I whole heartily recommend this facility and staff.

Игорь Король

Went to the ER 11 months ago and had a GREAT experience! Was checked in at the ER, then about 5 minutes later was taken to an exam room. A short wait brought an attentive doctor who actually listened, and I was treated and on my way in probably an hour, total. I realize that had there been several medical emergencies rolling in while I was there it could have taken VERY much longer at each stage, so I did go at what turned out to be an opportune time. I had caring staff and no problems with snarky, mean or unprofessional staff at any point of my visit. When we are ill and in pain we may be short-tempered and cranky ourselves, and often people will respond to being treated badly by returning the favor, so maybe some of the many complaints about staff reflect that.

Frank Gomez

Excellent Staff, Doctors, Nurses....From the emegency room to the modern and very clean facility with very friendly staff! Highly recommend!

Jennifer Jimenez

I found it better than Holy Cross.

Virginia Blanchard

dau. spent 3 weeks there...different nurse every day, except last two days..so no one established a relationship with her to see day-to-day changes, i don't live in s.fla..so expected to speak to her admitting doc just once a week for update...first week had to chase lacross down, got him by accident..2nd week dr changed to murza..he called me right back, was lovely, 3rd week i left 2 or 3 messages a day for 3 days, for lacross, she was discharged to a rehab and he never called me, i don't know what her prognosis or diagnosis is....all of the nurses were really supportive except the last one, english not good, nor could she understand, wasn't personable at all, dau. was hallucinating the last 4 days there, no one willing discuss it with me, as her mother and next of kin, and listed for all medical information .....she daughter was to be transported at 2:30, hosp lost her bipap, so was after 6pm before they left with her...my experience at times was frustrating at best

Bella

I want to sue this hospital, and honestly might The female ER doctor didn't even look at what was wrong with me. Dismissed me as hallucinating, meanwhile I had things crawling out of my skin. A real-life nightmare. After causing a scene, someone else truly looked and was horrified. ONLY then did i get treatment. The Dr. never went over what to expect or honestly perform any professional behavior, or spoke to me again. I have document proof of my condition from another (better) hospital, that I have handed to my laywer. This is the poorest excuse for medical care I have even seen. I would rather go to bum living behind a dumpster for medical care then step in that ER again. The female Dr should have her licence taken away.

Nancy St Clair

Unfortunately when minorities are the particular population being served we get mediocre service. I came in with seizures and shortness of breath. Received no treatment or meds. I was still wheezing after they discharged me. Pretty much took my blood and said Im fine. You can hear me wheezing from a distance. So I left and went to West Boca. The female asian doctor should not practice. And has not compassion. I agree with the previous review. The female doctor should get her licensed taken away

Nicole

Horrible place! Released me before getting better and had to be rushed back and pay for all the fees all over and double charged for things I had the day before! Then wanted me to have my gallbladder removed when I didn’t even need it removed! Thank God for me getting a second opinion! They just try to bring in as much money as possible and not looking in the patients best interest! Stay far away!!

Lisa S

I was at Imperial point a few weeks ago and I love this hospital. I was hospitalized there before and the service was awesome. One of my favorite doctor works there. Overall an awesome hospital to be at when you are sick etc

Nick Biegel

I chose to go here because I had insurance, but don't have a lot of money. They keep you admitted drastically longer than needed when they know you have insurance to rack up the bills. I threatened to walk out and go to my normal hospital. They told me if I did, my insurance wouldn't cover my visit. Insurance companies should known this place is fraudulent and take them off their approved list No private rooms even if you offer to pay extra and your spouse can't spend the night with you. (Could just be a homophobic reason, can't really get a straight answer out of anyone) let alone having to wait 12+ hours to talk to a Dr who is different everyday. No reason to spend a week there for an acute pancreatitis flare up

Joyce Ye

If I rate this as minus 5 stars it would still be too high a rating. I was at imperial point location 3 days. Disaster!!! Thank God I I did not allow them to perform the surgery they were suggesting. I flew back north and went to Yale hospital. Yale is 20 stars compared to Broward Health at imperial point road. They suggested surgical procedures that would have kept me there for 3 months. At Yale Hospital I was out in 3 days walking.

Catherine Fawcett

I have had my annual Bilateral Mammogram Screening at this facility for over 15 years. The staff, technicians, and overall facility is superior to many other facilities that I have visited with other friends. I love Imperial Point. Thank you for always being so courteous. Sincerely, Catherine Fawcett

Kimberly B

Worse experience at a hospital, ever! Charged $1,100 for a visit just to get an antibiotic. The antibiotic that they prescribed was $200. Literally a bandaid and an antibiotic for $1,300. Even after they received my insurance info they still have collectors calling me! I feel like they keep selling the account to be re-payed over and over. I wouldn't recommend this hospital.

joseph weber

This is not a heart hospital! if you are having any chest pain or need any cardiac procedure, definitely pass this hospital by. Definitely a horrible and life threatening experience where a simple procedure was turned into an all day fiasco. DO NOT RISK YOUR LIFE GOING HERE FOR POSSIBLE HEART ISSUE.

Karen Dillon

Imperial Point Psychiatric Unit. My son has been in the unit since Wednesday of last week (5 days). I have been requesting that a doctor return a call to speak with us. We have left messages with the nurses since he was admitted and NOT one doctor has taken the time to call us. They fob it down to the nursing staff to take care of it and never take the time to contact family regarding the status of a patient, even when the patient has given consent. Our son calls several times a day with anxiety not understanding why he is being held and not sent back to his residential facility, but the only answer he is given is that they want to see his emotional state improve. He has not been given specifics of what that means or when he could possibly be transferred back to his residential facility. On any other floor in any other hospital it would be expected that a medical doctor speak to family about the condition of a patient when requested. But since this is a psychiatric floor, the doctors hide behind nurses and refuse to connect with family. This is unprofessional and causes anxiety to their patients.

Edward Wojciechowski

Having an outpatient procedure 09/05. I was alerted on Thursday 08/30, that I still needed a chest xray and blood drawn as part of my preop. I went there on 08/31 Labor Day weekend. My doctors office had sent two Rx's for the tests. I had no idea of where to go or what to do. Within 40 minutes I was guided to admittance (while I was there was able to fill out paperwork I would have had to prior to surgery), guided to the lab to draw my blood, Instructed where to go for my chest Xray, and was done. Incredible. Great job!

Robyn Young

Worst hospital ever! My sister was rushed here and I go to see if she’s alright. Front seat was so annoyed from her previous customer she didn’t ID me. Not safe anything could happen!!! Then I get to the back and finally find a nurse I ask for help she says that’s not my patient and walks off no let me see if I can get some info or anything!!!! Don’t go here!!!

Desire Hill

Shannon, the Social Worker, is rude and unprofessional. All they care about is getting people out - in and out like a factory. They don't care about patients getting well.

Virginia Gabriel

My husband and I scheduled physicals with Dr. Philip George. He did the bare minimum (took blood pressures and asked about meds we were on) and scheduled blood work. We were told the lab would have the results to the doctor in two (2) days. When I called for the results a week (7 days) later, we were given a voice mail. The nurse (Mary) returned our call two (2) days after that and gave us her diagnosis (ILLEGAL) which caused us panic! She also told us the doctor would try to call us back when he got a chance. I called again six (6) days later and was told Dr. Philip George would call us the following morning at 9:00 a.m. He did not. I called the office that morning and was told he would call us at 2:00 p.m. He did not. He finally called at 2:45 p.m., and we had already given up waiting for his call and had gone to work. While we were were waiting to hear from Dr. Philip George, the nurse (Mary), who was livid that we had the audacity to not just go away, told us that she would re-up two prescriptions for us (which needed refilling). She tried to give us something (the first one) that we had NEVER used before - even though our medications were listed in our files AND (the 2nd one) that was also the WRONG prescription completely and would have had serious side affects had we not checked!! And she was angry that we told her we needed the CORRECT MEDICATION!! Dr. Philip George finally decided that we needed to redo the lab work, which was to take two days to get back to his office AND THE SAME THING HAPPENED AGAIN!!!!!! I went to the office and he happened to walk into the reception area while I was there, so I asked him why he blew off three phone appointments, which we had skipped work in order to receive. We were talking about a SERIOUS health issue!! His response: "I am old. I don't remember things." REALLY???!!!??? In front of witnesses!! Clearly he's not too smart either! The front desk is incompetent and beyond rude, as well as and including his nurse, Mary. The office manager (who seems to be the only competent one in the place) is doing her best to help this disaster of a medical office, but unless she can work magic, I see no cure.

Mia Rand

Danny Saravia

They drugged me , and tryed to convince me that i mental.

Beth Johnston

Today, I give it 5 stars. Excellent service from start to finish. I was with my daughter for outpatient surgery and everyone from the woman who greeted us at 5:30am to the person who helped her into the car at 11:30am exhibited exceptional service. Her pre and post op nurse, Suzette was competent and caring. My daughter is a Nurse Practioner so would never have allowed me to give this hospital and its employees high marks if it wasn't a great experience.

Brandi Long

My grandmother went to this hospital for a broken wrist and was put into a medically induced coma a day after they put a cast on her. She was in a coma for 30 days and the staff and doctors where very rude to our family. They hid everything from us medical wise. The doctor tried to tell me that my grandmother was taking narcotics and she was not. She was a double lung transplant patient and I handled all her meds nothing they gave her at Jackson memorial was a narcotic. On her 29th day at imperial point they transferred her to kindred and did not make it aware to any of us that she was at a different hospital and the nurse at kindred said she had bed sores all over her back and butt also said her feet where flopped and it wasn’t right. This hospital should be sued and should be shut down.

John P

The billing costs here are outrageously high, even with decent insurance. Imperial Point is supposed to be a public, non-profit hospital, but their billing costs exceed that of a private, for-profit hospital. Just to give one example, a Tetanus shot here at the Blue Cross negotiated rate will cost you $393. The Healthcare Bluebook and other cost comparing sites advise that a Tetanus shot should cost around $48. They are absolutely unconscionable with their charges!

robert alderman

I was in the ER and nothing has changed. How about the new CEO getting some pillows, blankets, laundry hampers along with professional continuing education plus quality improvement rounds/monitoring with corrections. I was extremely cold with shaking etc and when I was shown to the examine room I asked for 3 blankets, pillow and CALL BELL. The male nurse, turned away, put down the papers and left the room. The next female nurse came in asked me what I needed told the same story and she walked out never seeing her again. Then the dr walked in with sheets stating we have no blankets, no pillows so I got covered with the sheets. No socks for the feet until the transport person took me to CT. Then a nurse came in and she started my care and did well listening to all my complaints. The laundry hamper was overflowing with dirty linens and after some time the linen was removed. Apparently this was the only usable hamper so the fire department staff would walk in to my examining room and dump their laundry. So much for privacy.

Grant Richardson

Thank you so much for taking great care of me the entire staff. Special thanks to Mike, Shayne, Mike all the female staff im to dumb to remember names of on the first floor. I felt safe. Thanks also to the fourth floor crew for helping me and assisting with info. Imperial Point rocks!

Doug Lawrie

Just had a colonoscopy today. Everyone in outpatient surgery is outstanding , caring, compassionate, and professional. Special shout out to Dr. Lie b Singer, and nurses Ron, PK, Jennifer, and Monalisa. Really excellent quality of care. Just had an ultrasound at IPMC (3/21/19.) Another great experience!. Joyce Brown and Ying Thorpe are caring, exceptional clinicians. Plus, the hospital is immaculate. (5/20/19): This is really an excellent hospital. This time I spent two days on the fourth floor. All of the staff from the chief nurse manager (Michelle), nurses, and PCA's we're all excellent. Being a smaller facility, the atmosphere is calmer and tests get done quickly. It remains the cleanest facility I've ever seen.10 stars!

M Severini

One of the worst hospitals around. If you have no insurance you are treated like a homeless person or drug addict. They never even offered me to sign up for their medical program. Then they tell me to go see a doctor in a week after i told them i was laid off from my job. They must think money grows on trees. Waste of time. Go to a diferent hospital unless you have insurance.

Chuck Fuller

Can't imagine anyone giving this hospital a bad review. Great treatment, saved my life. I am grateful for ALL the staff from the NURSES, to the ALL the Specialists. The ONLY place I will ever go, IF I have a choice!

kim mcdaniel

This hospital is the worst hospital I have ever been to. Every bad review on here is true.

Alexis Trotter

Im quite surprised by the negative reviews on here because I stayed here with my husband for 4 nights at this hospital (we had actually left from another hospital, Broward North off of sample rd, because their customer care was HORRIBLE!!!!) and from the moment we checked into the emergency office here we were highly impressed with our visit. The receptionist, nurses, and doctors are AWESOME, they service you efficiently, timely, and compassionately and do there absolute very best to make your stay enjoyable despite your condition.

Kimberly Elizabeth

Amanda Minnocci PA-C in the ER, WORST BEDSIDE MANNER EVER. "I'm not going to lose my lisence over you" - an incredibly rude, final statement made by Minnocci this evening after I reluctantly visisted Imperial Point ER seeking urgent care on Thanksgiving holiday for severe, debilitating shoulder and neck pain. On Thanksgiving Day I sought out an Urgent Care Dr. at the MD Now who thankfully prescribed for me 2 days of perscription pain relief and advised me to follow up with the ER if conditions worsened. I was bed ridden and my pain was under some control for 2 days with the pain medicine. After the two day course of pain relief and bed rest with heat therapy showed no improvement, I brought my MRI referral to the ER and hoped to get some quicker answers ad to what's was causing the pain. My symptoms had quickly worsened, with constant throbbing in arm, muscles getting weaker, blood supply lowering, numbness and reflexes not right, nausea and lightheadedness. Amanda Minnocci ordered me a CT scan and Xray, after advising me that only an MRI would truly allow us to see the problen. She then said she could not find the cause of the problem in the CT scan (duh, because you cant particularly see herniated discs in a CT scan). She then sent me home with prednisone for pain relief (something I take for allergy and sinus relief). When I asked her if she would kindly consider refilling another 2 days or so of pain medicine so that I could get through the holiday weekend and in to see a specialist, she made up a list of excuses why I would not be able to pick up a controlled substance (???) and she finally admitted she just didnt want to prescribe me a controlled substance because she was not going to "lose her lisence over me." Seriously? Prescribing a patient in debilitating pain, and no prior usage of pain killers, is going to make you lose your license? I'm not a fool. I was profiled, and used charged for an unnecessary services.

Christopher Mitchell

Very hit and miss. Some nurses (days) are excellent. NIght shift might as well be asleep. They wouldn't recognize an emergency if it sat on their heads. Further --the language barrier from the Caribbean nurses was atrocious. They all mumbled under they breath as i though I could understand them (no, Im not hard of hearing), and even then I had to ask 3-4 times what they were trying to say. Sign language would have been easier. If you cant communicate to a patient, what good are your skills anyway?

Teka1979 .

The entire staff from the Dr"S. Nurses .Patient CareTechs go above and beyond to help you in your recovery. The finest hospital in Broward county and a hidden gem in patient care. They care for you like a loving family. What a great hospital and the only one I will go to from now on.❤

Debra Beye-Barwick

Dr. Deer was AMAZING! My husband had an umbilical hernia. Not only did he get it back in, he knew what it was without a bunch of tests. He sent us to a Doctor nearby and within a week my husband had the surgery and is on the mend! The entire staff was AWESOME, friendly and quick. I LOVE that ER!

Marina Marini

For privacy reasons I can't say a lot of specifics...but this hospital has been amazing for mental health issues...the staff is amazing and truly care. I highly recommend this location - it's E/R is exceptionally well run, clean and every staff member was amazing when I needed them for a family member. I'd give them 10 stars but the allotment is only 5. :)

Playne Jane Hernandez

I was released as most hospitals just like to do treat you like a revolving door I was completely out of it could barely stay awake driving at the room i asked over and over for something to eat let the nurses know I haven't had a cooked meal in a month one nurse says to me she would see about getting me crackers which I never got the full filling crackers. Hospitals do not care about patients and all this nonsense when you speak and you get a oh I'm so sorry to hear that is all bull and you can hear how insincere the person saying that to you is you are just a revolving door at imperial point and probably most hospitals

Mahesh Chookolingo

Very friendly and helpful staff. Hospitals are a hit or mis because they have to deal with so many cases of rude patients and sometimes it can affect them over time. But given the challenges they have don excellent by my observations and extremely pleasant and helpful.

Stefani Sloane

Horrible Experience even calling the medical records department! Trying to explain a problem to the very rude woman named " laurie" in the MEDICAL RECORDS DEPARTMENT. As i am explaining my problem she rudely tells me to Calm down, cutting me off, got her name and told her i will be reporting her on such outstanding customer service skills, maybe you guys should try hiring someone who is a "people person" and likes to LISTEN before responding. Any who, Laurie will be the reason for more negative comments, i'm sure of it! way to go Laurie in medical records department!!! i WILL ALSO BE CONTACTING CORPORATE IN REGARDS TO THIS MATTER!

Masterchef 97

This place is a joke i was Bakeracted and the staff in the phyc ward didn’t care about anything and they extended my day an extra day because I “wasn’t doing good enough to go home” Apparently on top of that they made me sign a form I didn’t quite understand honesty most of the psych ward staff are just there to make a check and go home

Austin Clyman

I went to er for dog bite. I was in fast and treated properly.

Sherri albin

I came in as an emergency patient due to appendicitis. They got me right into a private room in the emergency room and I was waiting on like a Princess! As soon as was possible and the test was confirmed, they got me up to the 5th floor and checked me in as patient and again I was treated like a Queen! I highly recommend this hospital, it was better than any hotel! Kudos to all the nurses, doctors and staff from the bottom to the top!

Joanna Balderas

I love the staff, very helpful. But what upset me, is the fact I had went to my primary doctor to have a follow up, and he was so upset because I was giving a prescription that will cause me to had a miscarriage (even though I thought i was having only migraines). Lucky my primary doctor did a prengancy test but i did not know that the hospital was suppose to do a pregnancy test first. Just in case.

Javier Suarez

The Best PACU I have ever been to. The doctors and nurses were extremely caring and informative! I recommend this over any hospital system in south Florida.

Bruce Mayberry

Excellent nursing staff and physicians. I would highly recommend this hospital!

Evelyn Cain

Stayed here over 2 weeks and felt everyone was sincerely concerned about my healthy recovery. Thanks to all the doctors, PCA's, administration and everyone that I came into contact. Dr. Kay, Dr. Kuryov, Internal medicine Dr's., PCA Marlon, nurse Jennifer, nurse Steph and a host of others. Thanks and GOD BLESS!

Gordon Lincoln

Nobody really ever wants to have to end up in the hospital. That being said, the overall quality of care and service from the doctors and nursing staff was very good.

Nitza Vaiciunas

THE MOST AMAZING place ...... They treated my MOM and my family with respect and the Dr's and Nurses are amazing as well.. Better than our awful experience with Holy Cross the Hospital that Kills or shall I say tires to kill.

Valerie Gernaga

I went to the ER on 8/22/15 & ended up having emergency surgery, in ICU for 5 days, then transferred to 5th floor, a total stay of 11 days. From the very beginning to the very end of my stay...I can nothing but wonderful things.....EVERY member of my medical team took excellent care of me and made my very first hospital stay (except for having 3 children many years ago) a pleasant experience. They treated me as if I were their own family, made me feel comfortable, and gave me assurance by explaining everything in terms that I could understand. Even the kitchen staff was so sweet and accommodating. They calmed any anxieties that I had. I actually look forward to my next admission (approximately in Feb. or March) for another surgery. I highly recommend Imperial Point Hospital...Thank you...YOU ARE THE BEST!!!

Tater FTL

Best surgical experience I could hope for -- except for none of course. The staff could not have been nicer or more contentious. I was extremely nervous, and they made me feel very well taken care of and looked after...

Cameron Robinson

Let's just down to it, if you're planning on going to this hospital, it's best that you go ahead and get u a burial insurance policy cause you're going to need it. They released my mom from the hospital with a very bad infection that developed in her wounds on leg. There staff is awful. I tried asking a question to one of the PCT's, she held her at me to talk on the to her bank because they put a hault on her bank card and she couldn't send her son $200.00. I'm trying to ask a medical question, she making a personal call and loud with her personal business, totally unprofessional! DON'T GO TO IMPERIAL POINT!

Mikee Davis

This place is a joke. Went there for a broken ankel. All they did was wrap it in a ace bandage and WOULD NOT give anything for pain. Told me to take Tylenol when I have already had 40 Tylenol in one day the whole reason of going to a hospital for broken foot is to get it fixed and get something for the pain place is a joke! everybody be warned don't go here to get fixed up they do not believe in comfort for the patients I was in and out in 30 minutes that is way too quick!

barb waldon

I came in via the ER in terrible pain. The ER Dr's diligent to diagnose my problem. Dr and Nurse's very compassionate. The bed was so comfortable I wanted to take it home with me. Everything else is not important.

Megan Sallach

IT WAS ABSOLUTELY THE WORSE CARE THEY DID WITH MY SISTER!!!

Ginger Ward

The worst hospital treats patients poorly and has no education to deal with family members. the truth should be from the doctors and nurses who are in these psychiatric centers and giving them the antipsychotics to see if they change their attitude with people

Yevgeniya Ramirez

went in there back in april 2018 to the er, was not pleased with the stuff whats so ever. very unprofessional front desk, just bad costumer service over all.

Luis Castano

Excelent. Very good attention at all. Thanks to all staff, nurses and Doctor Alexander Parr.

Theresa Mckinney

This place is a joke staff is very rude.My car was broken into due to security taken the golf cart keys and wasn't able to patroll the camera suck.i will never send anyone to this hospital.

Justin Brumley

Worst hospital in Broward County. Do not come here if you're in pain, brought my girlfriend here in extreme pain and she was assured she would be admitted within an hour. Seven hours of her crying and asking for just a bed to lay in just to receive horrible care from thoughtless, rude staff. We would have gone to any other hospital in the area if we knew we'd be waiting seven hours before she even heard her name called. Once we went back there were plenty of beds she could have at least stayed in temporarily. When we started complaining about the wait time, other people in the waiting room were livid that they had been told the same thing as far as wait time. They must just want the money.

Ana Armstrong

I took my boyfriend into the ER at Imperial Point two days ago because he was complaining of abdominal pain and several other symptoms. I have spent a fair amount of time in hospitals and was aware that we would be waiting for a while and that the visit would most likely be on the expensive side. What I was NOT aware of was the horrible customer service we would be receiving. The ONLY person who treated us decently and with any kind of respect was the lady at the front desk who checked us in. Firstly, I suppose because were both look rather young, the staff saw no need to take us seriously at all. After asking for a urine sample, drawing blood, and seeing the doctor for a total of about 5 minutes, they left us in the hospital room for almost three hours. The entire time his urine sample sat on the counter and the needle they put in his arm was left there with nothing attached to it. Eventually the needle became too uncomfortable and he asked me to see if I could find someone to remove it since we had no idea what they were doing or how long we would be there. The only person I could find was the register but my simple and polite request was met with an incredibly unwarranted attitude. She informed me that he was being discharged 'soon' anyway but could not give me any reference of time. About thirty minutes went by and she came into the room to ask for his address, insurance, and very rudely if we had any money to pay towards our bill that night. When I asked how much the bill was she said "I don't know". In which case I can't understand for the life of me why she was asking if we could pay it. Shortly after that the nurse came to 'remove' the needle in his arm by ripping the tape, tube and needle off all at once. He asked if we had any questions and then acted EXTREMELY annoyed when it turned out that we did have questions. They said it was an infection and when we asked what kind he said "I don't know". When we asked what caused it he said "I don't know". When my boyfriend asked what the side effects of taking the prescription would be, I kid you not, the nurse said "I don't know"! The same nurse suggested we fill the prescription at a CVS down the street saying that it had a 24hr pharmacy and would be able to fill the prescription easily. Not only were they NOT able to fill the prescription, but they also were not a 24hr pharmacy and were actually closing soon after we got there. THANK GOD that CVS had competent and friendly staff who were bright enough to call the next pharmacy ahead before sending us there. Needless to say we ended up leaving VERY unhappy at the cost of $357 plus separate doctor bills that we are still awaiting in the mail. I have tried to call the head of the ER to speak about this matter and have yet to be called back. I just don't want any other young couple, or anyone else there, being so rudely mistreated and taken advantage of.

Ana Armstrong

Geoffrey Shockley

Just had extensive vascular surgery on left leg. Outstanding performance by doctors, nurses and support staff on a job well done.

Michael Cobb

AWFUL!!!!! do not go here! dirty, bugs in room, no doctors on staff!!!!!!! doctors are on-call only! this is worse than a third world clinic. Avoid going here at all costs. I would give it a NO star review but it won't let me,.

Antony Padro

I cannot thank the Imperial Point Emergency center enough, From Dr Carralero, Dr Sylvie, Nurse Carlton and the rest of this incredible staff. You have no idea of how grateful I am for your help. Imperial Point Hospital is undeniably a top of the line Hospital and whoever is running the show at this Hospital certainly deserves all the credit for such a winning team The first time I went to Imperial Point in 1987, I had a bad cut, and the minute I came in, I was rushed into a room and stitched up before any paper work was done A year or so ago, a giant pair of scissors fell on my foot and once again, the wait was very short, I was patched right up and sent home completely fixed. This week I had a horrible stomach ailment and sure enough Imperial Point Medical Center was my savior. If I lived in Miami and something was wrong with me, I would drive straight to Imperial Point Medical because I know that this staff is experienced, competent and truly caring. Again, thank you soooo much and God Bless every single one of you

Esteban Ramos

If I could leave 0 stars I would this hospital killed my uncle they are horrible rude staff careless, negligent. Hospital should be renamed Malpractice Imperial Point!

Naujitii MasterSystem

AVOID THIS HOSPITAL LIKE THE PLAGUE!!!

Brittany Altice

The emergency room at the hospital was great, but when my mother got transfered to the hospital and admitted to a room she was so upset with the way she was treated. The CNAs on duty were talking about her in the hallway, they didn't believe that she was a nurse or that she was vacationing. They insisted that her and my father were on drugs and that they were just trying to get medication. They were followed out by the security officer like they were some criminals. My mother had never been so mistreated in her life. I suggest if you have tattoos that you cover them because they will think your drug adicts. I would never recommend this hospital to anyone. They mistreat you and are disrespectful. Terrible staff.

Cjay Johnson

Worst experience that I have ever had at a hospital in my life.

David Sabr-Colon

Today, their computers went down so anyone coming to the emergency room wasn't able to be treated because they could not register the patient. So they had no backup plan, didn't know how to register the patient manually and even when told how somewhat, the boss walks away and the two employees at the desk continued to play dumb by repeating to all of us that the IT guys are working on it. One employee walked away to enquirer how to manually register but didn't think about asking the boss when she was present. The boss couldn't find the code book and everything was done very causal without importance and only speaking when we asked; no caring updates or information to those waiting to be treated. Very unprofessional and unorganized. So we went to another hospital.

Oscar Herrera

Stay away, went in for a quick check because of chest pains.... was in and out in 25 minutes... got a bill for $4,080... for a blood pressure check and chest monitor for 5 minutes.

Jim Pin

Extremely disappointed, after an hour of my brother being in his bed somebody finally came around and said hello he was starting to feel sick again as he was treated for a 800 blood sugar in the ER. As a nursing professional myself, a simple explanation goes a long way

John Fontaine

The actual exams were great but when it comes to billing they keep sending bills for things we've already paid for 2 sometimes 3 times. We will be sure to avoid this hospital in the future.

TheIsraelite7777 .

I recently just almost died from shock. I went to have a really bad infected wisdom tooth pulled yesterday. It was infected to the roots and was almost in my blood. Anyways, after it was pulled and the pain shot started to wear off, my body started to give out. I called 911 to come in and get me. I was in so much pain all over my body. I was burning up and feeling like I was going to faint. Shaking uncontrollably. The paramedics that picked me up didn't believe anything I was telling them. Mistreated me. Then when I got into the ER, I was screaming and crying from all the pain. Begging for someone to help. The doctors and nurses were all rude and one doctor finally told me if I didn't quieten down he was going to send me to the psych ward. The whole time i'm there I have really high fever, blood pressure, and sweating profusely. They refused to give me anything except tylenol. I am 2 and a half years sober in the program of AA. I kept asking them for water, they wouldn't give me anything. I went to use the restroom. And when I came back I asked them to hook my fluids back up. Everyone ignored me the whole time I was there.. everytime I asked for something, they talked down to me, threatened me, and all kinds of other stuff i've never seen in my life. I kept asking for someone to charge my phone so I could call someone to come and get me. I had nothing but my boxers on and they said they were going to send me out and I had to figure out a way back home with no way to do anything.. I will be contacting a law firm over this. Also, if I do get my 3 million dollar settlement check from another lawsuit I filed next month, I'll take this all the way to the supreme court if I have to.. Somebody is going to lose their jobs. I COULD HAVE DIED!!!

Shanetris Campbell

Horrific! The nurse I have is a total pre-madonna. She stuck me 6 times. Would not listen to me and when I asked for an advocate I was instructed that they are not here on the weekends. They also do not have paramedics or a doplar for had sticks. I have yet to receive my pain medication and my nurse, Nurse Danielle K when asked for a blanket because I was freezing told me that she could not do everything at once all the while in transport to CT I see my all too busy nurse texting and talking on her phone. The Dr ordered me pain meds which she conveniently said were no longer available to me but when I asked her to see my orders my pain meds suddenly appeared.

yamil bueno

A very good hospital, great nurses and doctors, i will go again.

Laura Spaar

BY FAR THE WORST HOSPITAL I HAVE EVER BEEN TO!!!! ALL of the staff was extremely rude and unprofessional. My husband was taken into the ER with a popped out shoulder from swimming in the ocean. When I got there, I felt like I was being a bother to everyone I asked a question to and all I wanted to know was where to go to find him. (I'm not a frequent hospital goer, so MY BAD. First time ever in the ER) Anyhow, when I finally did get to him he told me how they were taking their good old time and even just left him in the exam room alone waiting for the doctor, while he was screaming in pain. There were plenty of nurses there, even one reading a magazine. I had to be the one to sit there and help him get comfortable in the bed by holding his arm in a position that didn't pinch the nerve as bad. When I went to ask one of the nurses how much longer until the doctor would be in to help him, she couldn't give me an answer and rudely said "Well, he's the only doctor here." There wasn't anyone else in the ER at this time...it was empty. As I walked away, my husband saw her roll her eyes at me and make a face. SERIOUSLY?!?!?! How dare we make you do your job! We are a young couple, and I read another review on here about a young couple being treated horribly, so maybe it's a trend. One of the nurses there... was probably the most arrogant prick I have met in my entire life and was so defensive for NO REASON. He was constantly making unprofessional remarks , and at the end when the doctor asked us if we were satisfied with the service (WHO ASKS THAT IN AN ER?!?! This isn't a damn Bubba Gump Shrimp restaurant !!!) We said, yes, it's fine (I wasn't in the mood to complain) then the nurse goes "yeah, but the nurses sucked" in a very sarcastic tone. The fact that he even said that shows that he knew he was treating both of us badly. Either they all hate their jobs there and are severely underpaid, or this is what we are going to deal with living in Florida. I haven't been to any other hospitals down here, but I do not recommend going here if you want prompt treatment and hospitable service. I can't imagine how long he would have sat their in pain if the ER was actually full of people.

Quentin Newton

Nurses here wouldn't listen to what I was saying, wouldn't take my problems serious even after I told them my uncle is a doctor affiliated with the hospital and told me there is nothing wrong with me when I've had multiple doctors tell me otherwise, I would never go back for anything again and will tell everyone to go somewhere else for any medical problems

patrick alfred

It's very awesome and clean hospital!

shihi williams

I just hope that my mom gets well in there

Diane Sankey

For years our family only boasted positive feedback about healthcare in south FL. Having been in Broward County since 1950 we have seen many changes and one steadfast healthcare provider we could rely upon was Broward Health and IPMC since it was built 40 years ago. Having said that I must say our most recent experience was horrid.

Melissa Abdullah

daughter was sent here from another hospital.I told everyone repeatedly what was going on and what meds she was taken.They said, she was disorganized Schizophrenia, which is not what she has it is ptsd W/psychosis, depression.They would not listen to anything I had to say. Admitting Physician:Sobhan MD, Tanveer, Attending Physician :Sobhan MD, Tanveer, Flaherty DO, David H, Consulting Physician :Gupta MD,Asha Emergency Physician: Sharf Pa, Bret, Ventre MD, Peter

Jahseh Onfroy

I died there

Rey David Maldonado

Its OK ...a little empathy God along way .. :/

Jason Jeffrey

Wound Care Center is TOP NOTCH!

Amy Felder

The doctors and nurses are very very nice and caring

Carlos Ventura

Ridiculous waiting time, came with my pregnant wife she wasn't feeling very well and we've waited 2 hours and 30 mins on a saturday not many people in ER

Sandra Neal

Overall a good experience so far

Jean IZOCO

This hospital even steals your personal property .... very unprofessional attitudes from the doctors who totally ignore your questions

ilissa Jones

Not a great hospital

Antonio Martinez

Worst hospital service

Dustin Gibbs

Carol Aragon

I had a mayor cirjury last year, staff was absolutely amazing. I would 100% recommend the one in Sample rd. thanks Dr Seylabi and everyone who help me ???

Joyce Spencer

Not for outpatient . Registration system is horrible , always a long wait no matter what you are there for . 30-60 minutes , totally unacceptable. Memorial Regional much better choice if you can go there . Inpatient experience was good .

Mary Catherine Skelly

Broward Health Medical Center failed to collect evidence in my daughter’s high profile child trafficking case. Meanwhile, my employer at Broward Health Imperial Point, Director of Interventional Radiology Phyllis Ahern built a false case to fire me, refused to give me time to meet with authorities to look for my missing child or attend hearings. The firing would result in a loss of health insurance needed to provide care for my daughter following savage beatings and torture from traffickers. Phyllis Ahern recruited several staff members who refer to her as “the used car salesman” to collude in my firing. They must fear they will be next. Ahern is responsible for the firing of “30” nurses over a two year period. Phyllis Ahern and Human Resources would fight an Unemployment Claim for 4 weeks of coverage to cover “basic needs” while seeking new employment and securing health care for my daughter. Phyllis Ahern kept a missing child flyer intended for FBI and State Attorney General and to date has refused to return. Phyllis Ahern, has discussed personnel and personal matters outside of Broward Imperial Point with Broward Heath Medical Center CNO; Thomas Kester and her husband. Broward Health Medical Center to date, has failed to provide copies of my daughter’s medical records stating, can’t find them.”

Sylvia Miner

I like the nurses and doctors. Very attentive

Tiffany A. McMiller

Amy, when my aunt Sheila Rainge was on the 6th floor room 613, a nurse a very nasty nurse gave her a bath from the sink that had bowel movement in it . the bowel movement was not only my aunts diarrhea but it was also her roommates diarrhea, do you know management did nothing (oh yes), they move my aunt Sheila Rainge to room 625 big deal and that good for nothing nurse is still working on the 6 floor and the 7th floor. On April 2 2015 this same nurse entered my aunt Sheila's room... I think god my aunt Earleen was there, Earleen asked that nruse to please leave, to get away from her sister, this was room 713. This nurse worked under the management of David McMillan this is beyond sad and sick. (pine box) I agree!!!

Jessie Alicia

This is by far one of the best hospital I have ever been to in South Florida. They are so clean and the staff are kind and friendly and truly care about their patients. I was seen immediately. I was in so much pain and they took care of me. I loved this hospital. I will never go anywhere else. The staff went above and beyond to go the extra step for me.

Joe Ferrigno

Had an amazing experience at Broward Health with our 3 year old daughter that was admitted for 9 days on our family vacation. Everyone from the Dr, nurses, and assistants were outstanding. It felt like it became personal for them to get her better. All of them checked on her what felt like every hour, even the cafeteria delivery employees were asking for her every time they brought her meal . Being out of state in an unknown hospital to us was very uncomfortable but the care they provided was exceptional. We cannot thank you enough. We sincerely appreciate everything you did to get Summer better and home , love from Heidi and Joe Ferrigno!

Brian Meister

My elderly mother (80 yrs old) a dialysis patient, was admitted on July 19th for a very serious sepsis infection that ultimately affected her both physically and pshychologically.

Nancy Rossi Smith

Special thank you to Jean who went the extra mile to schedule my husband’s stress test. Also thank you to the Nuclear Medicine staff who did the procedure. They all were thoughtful and caring.

Maria Jose Eisenberg

I am amazed at how the treatment in the ER has changed in this facility. It USED to be more delicate and considerate towards the patients but now besides being in awful pain and Ill the patients have to deal with rudeness and attitude from certain members of the staff in the triage. Just awful and uncomfortable, nurses should have a better attitude towards the patients.

Stephen Belton

I had Surgery this past Monday to replace a hip. From seeing Dr. Janke for scheduling the surgery. His staff and that of the Hospital were unsurpassed in their care to make it easy and stress less. Shout out to Alexa and Linda Lee in preop thanks for the visit post op...... and the licorice ?

Steven Matiasic

I would give this place zero stars if I could. I've never seen such chaos at any hospital in the country as here. I would drive past it if I was having a heart attack and head to whatever was next.

Odalys Borlado

Do not go to this place, is the most unpleasant, unprofessional and horrible experience I ever had in my life, please people take care of yourself go somewhere else!!!!!!

Odalys Borlado

Do not go to this place, is the most unpleasant, unprofessional and horrible experience I ever had in my life, please people take care of yourself go somewhere else!!!!!!

Odalys Borlado

Do not go to this place, is the most unpleasant, unprofessional and horrible experience I ever had in my life, please people take care of yourself go somewhere else!!!!!!

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