Name: St. Joseph Hospital
Address: 1100 West Stewart Drive, Orange, CA, 92868
Telephone: 714-771-8000
Rating: 3.4925

Private & Confidential

(877) 322-2450

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St. Joseph Hospital

134 Reviews

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http://www.sjo.org/our-services/behavioral-health-

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Providing proficient drug and alcohol treatment for those that suffer from condition of addiction, this drug abuse facility in Orange, CA addresses Mental wellbeing services with services that cater to Mental medical therapy.

Drug and Alcohol Rehab

This drug rehabilitation proudly extends addiction treatment services into Male and Female who are Young adults, moms and Seniors (65 or older) and hopes all will adhere to the smoking policy that entails: Smoking not permitted.

Drug and alcohol addictions are incredibly challenging for everyone involved and obtaining customized treatment for addiction is crucial to a life worth living. This addiction rehabilitation provides comprehensive, individualized treatment within a medical facility in patient, Partial hospitalization/day treatment and anti inflammatory programs.

Alcohol and Drug Addiction Treatment

With the initial assessment of the patient, a constructive and personalized therapy program is designed to take place inside an inpatient/residential setting, or a inpatient setting. Every patient reacts to substance abuse treatment at a unique way, yielding diverse requirements. A lot of patients benefit hugely in the inpatient/residential setting that includes the patient to temporarily live on-site within the facility whereas receive hyper-intensive therapy. There are additional patients that reap the benefits of getting the identical intensive therapy, however with the ability to continue living in the home providing the ability to manage their daily responsibilities.

Enhancing the addiction treatment procedure, St Josephs Hospital incorporates complex and evidence-based therapy approaches paving the way into a easier and sober future. The invaluable therapy strategies utilized by this treatment center include:

Individual psychotherapy
Couples/family therapy
Group therapy
Cognitive/behavioral therapy
Dialectical behavioral therapy
Behavior modification
Integrated dual disorders treatment
Trauma therapy
Electroconvulsive therapy
Psychotropic medication
Telemedicine therapy

Addiction Treatment Programs

Supporting particular groups and applications is the Crucial value provided from St Josephs Hospital and they are:

Persons with co-occurring mental and substance abuse disorders
Seniors or older adults
Persons with serious mental illness (SMI)

Alcohol and Drug Treatment Services

Patients learn valuable life-skills for more intelligent future along with incredible tools to utilize while attempting to cope with the every day challenges at a life span. Supporting the absorption of all those life-skills and resources are the core addiction therapy servicers that are:

Assertive community treatment
Intensive case management
Case management
Consumer-run (peer-support) services
Diet and exercise counseling
Education services
Family psychoeducation
Illness management and recovery
Integrated primary care service
Nicotine replacement therapy
Non-nicotine smoking/tobacco cessation medications
Psychosocial rehabilitation services
Screening for tobacco use
Suicide prevention services
Smoking/tobacco cessation counselling

Providing premium excellent addiction treatment services in Orange, California is required to create the successful outcomes giving room to inspiration and hope. Funding can be obtained here and the options include: Cash or self-payment, Medicare and Personal medical insurance.

We highly encourage you to reach out directly for the drug rehabilitation center in the event that you would like to receive more details about their own services.

St. Joseph Hospital Reviews

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Dwight Padilla

Sunday, 6/3019. A close friend was brought in by ambulance to the emergency room. There does not appear to be a sufficient number of nurses to handle all of the patients being brought in. Therefore, attention to the patient is sporadic and short. The nurse we dealt with appeared to be under stress. Waited an inordinate amount of time for a bed assignment for our close friend who is 89 years of age. The nurse assigned to her was being called out several times. There was no continuity to our responses to her questions. Very frustrating.

Ryan Monell

Great Hospital. We have been coming here for over two years for cancer treatments and we are surrounded by some of the most caring doctors I have ever met. They are truly committed to their patients and families in helping them thru this terrible process. Every three weeks we are greeted by this caring staff and always do their best to answer all of our questions and concerns. I wouldn’t have anyone else handle my friends and family when it came to medical issues except this hospital. Definitely earn their 5 stars, I would give them 10 if I could.

Sue Stiling

It’s been over two years since my son (Donald Stiling) was there. I was too overwhelmed to manage to write a review back then. The staff in the ER and CICU saved his life... literally. I have no doubt that if he had been taken anywhere else he wouldn’t have made it. The level of care and expertise was top notch. Add compassion and dedication to that and you have the perfect environment to recover. I wish I could remember all the names... Dr. Kali was phenomenal and the nurses in CICU all wonderful. In fact, all the staff was commendable. He was there for less than a week then transferred to Kaiser Irvine and from there on to Kaiser Vallejo. All totaled he was hospitalized for over 3 months. But.... his crisis was managed at St Joseph’s and that is why he is alive today. Thank you to all and God Bless you in your future endeavors.

Danny Mendoza

ER allows 2 visitors per patient but they only have 1 chair per room. Most hospitals don't charge for their parking but St. Joseph's does. They take care of their patients but they try to charge you you for everything. Worst of all they don't maintain there hospital. Rooms and elevator are so outdated.

no lol

i wish i could rate this hospital 0 stars. here’s why; if you’re visiting a relative because of birth, illness, etc; with a child that’s under 12 years old, which is completely dumb, just like their business, they won’t let you in, because of “germs” which everyone has. i think it is a stupid hospital and i wish we went to a better hospital for the birth.

music monster

Great staff and caring service. I rate this a 5 star

Ryan Perry

The worst I’ve ever been treated in an ER. I tried to come here for the psyc unit. I was told I had issues that I did not have. The psychiatrist yelled at me and said I was lying. He said he knew the root of all my problems after 30 seconds of asking me questions. They don’t care how you’re feeling they only care if you fit the criteria they have to get help. If you don’t fit the criteria you’re kicked out. I could overhear cops objectifying me and other women next to me. I know the mental health system is broken but there are much better places than this place. The only person who treated me like a human was one nurse who came in occasionally. This is not a great place to go for helpful psychiatric care.

Mark Worden

The best doctors, nurses, staff, etc. Clean, well maintained, pleasant. I had major surgery here and felt like I was at a 5 star hotel.

Mary Ybarra

I went to the ER yesterday to be checked on some chest pain that continue from the day prior. Several employees assisted on tests, they were very professional and friendly. My apologize to Joey who drew my blood, he was so kind and patient with me. Going to the ER can be a stressful experience, not feeling well brings out bad behavior. To the employees that have to work with those being treated - sometimes we forget that you are human and are there to provide a service . I deeply want to express my gratitude for all the services they provided. Thank you St. Joseph employees -for treating each patient with dignity and providing excellent service with compassion.

Paul Vudo

Very good helped my grandpa a lot in to getting better and very professional

Edward colon

I recently had spine surgery here including an overnight stay everything went well for me. All the staff were very professional and attentive especially on the orthopedic floor. My dr and the nurses were excellent

Azita Smith

The worse service I have ever experienced! Especially the ER. I took my elderly dad there and we had to wait there for two hours in the waiting room, despite the fact that there was only one other patient waiting there. The intake personnel didn't even bother to check his temperature. This hospital has the worst service and the personal are either underpaid or don't care or both.

Robin Navarro

It's a really great hospital, the nurse's and Doctor's take good care of you with all your needs very clean, and the food is very good what ever you order. Wouldn't trade it for any other hospital.

Daniela R

We have been here in the ER for a while and my mom is in A LOT of pain and they still haven’t put her in a room or anything. The wait time for EMERGENCY is crazy. Never coming again.

J L

If you have a choice, go somewhere else. While the nursing staff is awesome, the doctors on the other hand, let's just say I would prefer doctors with more experience. One of my relatives was hospitalized and good grief, I don't understand how they can treat patients that way. It seems like they care more about not getting sued and ordering every test possible than actually diagnosing the problem and making the patient better. The way that whole place is run is a mess. When a sick patient has to order their own food by a corded phone that's not even close to their bed....I mean, seriously, who was the genius that came up with that idea? Not only that, they made a mistake in the order (more than once) because they couldn't communicate properly with the staff about dietary restrictions. Fine, mistake made but over two hours to actually get the food when the patient is sick and need to eat? I'm not a doctor but that's not how you treat someone that's sick. I won't even mention the cafeteria situation because I've had better food at high school cafeterias. Parking is awful at best and way too expensive, and don't expect to leave in a hurry because if it's busy, it'll take forever just to leave the parking structure. If you have to park there for more than a day or two, do yourself a favor and get the weekly discounted pass because the parking fees will really add up. As awful as this experience has been for my relative and family, at least now we know to avoid this place in the future.

Lori Snyder

2017 Went in for a work tripping injury & concussion. They treated me like a battered woman. So terrible the nurses and doctor assumed I was a battered wife. SAD!

Joseph Vu

Great hospital, caring place, and professional staffs and doctors!

Daniel Handy

DO NOT USE THIS HOSPITAL!!!! I took my son there while on vacation at Disneyland. They admitted him into the emergency room for abdominal pain. The doctor look at him for a minute and then we sat and waited. After a while they came back and said we needed to go to the Children’s Hospital next door. We waited for another while and they took us over to the CHOC hospital. So no treatment, no exams or tests, but I got a $5,000 bill from them. I have called them multiple times to try and resolve this and they just sent me to collections. Teresa promised me that she would look into why we got billed so much, but never got back to me. Horrible service and horrible billing! Go somewhere else!

I come to this hospital very often to go to Daily Mass here in the little chapel. The priests are always very helpful when I went to Confession.

Ceecee P.

Had a really good experience at this hospital last month. All the staff and doctors we're friendly and professional.

Mary Eunice

Oncology department is a joke. They are not nice to patients and make fun of patients with mental illness or ICU delirium. Labor and delivery is scary and incompetant. Due to so many errors from the nurse I had to have an unplanned emergency c section. Luckily we survived.

Blue Birb

I used to come to this place since I was little, and this time I went to the ER room for a problem I had been having for 3 months. 3 weeks ago on a Sunday night, I came in and I expressed to one of the front desk employees that I did not have insurance. She immediately shut me down telling me that she can not discuss those matters. Since I thought I couldn't bring that subject up again, I got called in to the nurse's to check on my blood pressure and temperature, but she did not mention anything about the insurance or billing. It wasn't until I had been in the room with the robe and with very few visits from the nurses that the billing person comes in to tell me what I had to pay up. 1,900 dollars for the nurses to take my urine sample and for the doctor to just talk to me for 2 minutes is ridiculous! This hospital is just a money stealing hospital and never in my wildest mind did I ever think I would experience this! Moreover, I got my bill back and it is now 1,300, but that is still a lot for them not doing anything to me. I don't think I will ever come back to this money stealing hospital for anything again.

Monique Early

Very very disappointed in this hospital. My aunt is literally dying as we speak we wanted to be there because we were told she wouldn't make it through the night. We drove 2 1/2 hours to be there and they basically kicked us out of the hospital. Even after we explained the situation. They said we could sit in the ER waiting room. We didn't want to be in the ER waiting room where we could catch whatever people may be sick with. I think they should have a late night waiting room for family members that have family dying. They were very rude. The people that work the front desk in the main lobby are very unprofessional. For a hospital that has been known for a so called reputation, they are not professional. They are rude. And they have no sympathy.

Thomas Burdett

I am currently volunteering in SJH with my dog Augustus. Five Star ⭐️ ⭐️⭐️⭐️⭐️ Hospital with caring staff / volunteers. We really enjoy serving people & I highly recommend SJH to my Family / Friends whenever possible?

Nichols Deerman

If you come here just go ahead and expect all your personal buisness to be talked about and heard for everyone to hear. My privacy shouldn't be optional even if I am here for help with mental reasons. They will stick you in a room with 2 other patients and the family that came with them and expect you just to be open with your problems, go somewhere else if you want help . To the e.r "doc" yeah my situation changed I sobered up and realised I needed help just think of all the time wasted talking to a shrink when I could have just came to you.

carriage motor house steve

Doctors do not follow up on their referrals. When I had a sleep study done at the Orange min hospital they failed to send results to doctor. Then when I went three weeks latter to Dr. Parks office in the Chapman Orange hospital, to find out the results, I was told that they didn't have anything. Latter that day they left phone message that they were going to contact the provider about results. I contacted the patient advocate and was told by him that the doctors were independent contractors and St. Joseph had no controls on th ed doctors. Here is the problem, the doctors office is in the hospital's and the patients are all from theSe. Joseph network. So how come the hospital has controls. US tax law says that if a contractor gets the majority of their business from one business they are treated as an employee of that business. Why then are not the doctors treated as employees of the hospital. Furthermore, it is ludicrous to think that in this situation it is not St Joseph at fault. This contractor thing is only a copout by St Joseph to not provide good customer service. I will be changing my provider!

Refat Ibrahim

Worst parking lot 10 minutes walk to get entrance and emergency room waiting room it's so small if you're visiting easy get infect

hapoo lee

Worst ER we have ever been to. My wife is extremely in pain and we have been waiting here for 6hours, including two hours on bed and the doc did not show up yet !

Monique

Amazing and caring staff. The nurses are rock stars! The admitting team is wonderful considering how busy they are. I appreciated how friendly everyone from the techs to the volunteers to the doctors was. And the food is not half bad !

Harris sarah

Labor and delivery nurses are of the highest quality and respected my decisions and my privacy. I wish that the doctors would LISTEN to the nurses more, they are so knowledgeable and usually know the best course of action and what the patient wants! Team work is dream work guys...

Rhonda Ridling

This is the worst hospital. Er wait times are through the roof and the ER staff are extremely rude to all of the emts that come in.

Jose Gastelum

Went on vacation to Disneyland and ended up having to get my gallbladder removed instead but my experience at st. joseph hospital was very pleasant the staff, nurses, doctors and even volunteers were really nice and helped out anyway possible-Thanks

VHA Magazine

Thank you for taking care of my family, and keeping us healthy

Denise Nunez

Had my baby's here and would always recommend this place Oh man very helpful friendly staff from nurses to doctors. Rooms clean food on time so nice and explained everything . The best experience for all of us ! If anything it would be the parking it's so expensive. .

Catherine Sosa

My father was in the hospital often and each time he went in, the staff was caring and helpful. He never complained. The nurses truly do care for their patients and kept me updated on his progress. The doctors that are affiliated with the hospital are also the best-in-class. I never felt that he was lacking in anything during his stays.

Gerard Galini

Decent hospital

India Clamp

Impressive is an understatement here---just read the banner. Totally on the level with Hoag and Cedars Sinai, review in progress. Only the best practice here. St. Joseph/St. Jude are affiliated and the size of this banner alone could cover many homes or be a cape to a GIANT specialist LOL.Grateful for the access, kindness and care (always).

Youssef Sabah

The Service has been extremely great, the doctors, staff, the entire crew here. Simply the best service my wife, my new born son received. I definitely give this place 5 star serivce / treatment in all aspects.

Joselyne Romero

My mom gave birth there and the staff and doctor were so nice. The room are big and the hospital has a Starbucks in it.?☕

Mayra G

I would say one of the best hospitals with best nurses and doctors. they know what they are doing. I'm so blessed for them they literally saved my life. thanks to them I'm all better now.

Mayra G

I would say one of the best hospitals with best nurses and doctors. they know what they are doing. I'm so blessed for them they literally saved my life. thanks to them I'm all better now.

Judi Erickson

Wonderful caring doctors in the ER.

Leslie Grimes

My daughter had her baby here 6 weeks ago. Wonderful nurses and staff.

Jeff Mayo

Every employee in this complex made eye contacted and smiled at every passing in every hallway. Hiring authentically friendly people is not easy! Way to go! I also need to commend Patrick On the third floor in the North Tower. After calling 11 pharmacies that didn't have my prescribed drug, he made a call, found the drug, and made sure they held it for me.

April Neumann

My mom and husband were both treated here and the staff, nurses and doctors were amazing. Great job great place.

Hamayun Nvaaz

I've waited for 45 minutes in the ER The computer shuts down when I try to open your account, I called tech support... Then 10-12 people go in ahead of me

Robert Saunders

Spent 3 weeks at St Joseph's for a serious illness. EVERYONE was awesome. The care is definitely 5 star!

Carla Yorba

I've never had to be in the hospital until recently. I have to say of all the horror stories I've heard people say. My stay was the best I could ask for. I would recommend St. Joseph's hospital to anyone. The staff is the best from the E.R. to having your room and the nursing staff and doctor's are very informative to why your there and when you'll be able to leave. Even the food was good. I only have one negative. It's a minor one. Nurses allowed to wear perfume or cologne... I didn't care for the fragrance of any. But all in all. I had a very good experience in the hospital... Hope I don't have to go back any time soon. Thank you very much...

colleen clasen

My husband had surgery here yesterday. So far, the staff has been wonderful! Professional, kind, caring. The 'wait' room staff is very good and they kept me informed as to what, when, and where I needed to be during and after his surgery. They had me go to his room about 10 minutes before he got there. My husband was alert and excited to see me. The room is large, clean, and there was a sofa (if I needed to spend the night). I'll check back after his release and post again.

Rachel Hunter

I have been to many hospitals but this is one of the best in the area. The staff is highly professional from the reception area to the nursing stations, doctors and everyone in between. It has been remodeled, it is very clean and uplifting to see the main entrance's glass wall. They treated me family very well. I have been there many times and have always had a good experience.

Adriana Ortega

I am so thankful for St. Joseph Hospital in Orange! For their quality service and compassion for all their patients. Thank you St. Joseph for all your help... I am well thanks to you. God bless, always! :)

Delbert Chatman

Best hospital that I ever been too great er staff! Love this place

Delbert Chatman

Best hospital that I ever been too great er staff! Love this place

Sandra Mckinlay

great staff on the 3red floor outpatient's surgery! way better than hoag or any hospital and I have been in many. the most impressive thing was their comrade and humor.

Alexis P Lutman

Had my first baby here and the whole staff was amazing. The nurses were very attentive to me and my baby. Best experience of my life! Can't wait to deliver my second baby there!

M Martin

Took my mother in last January she was having seizures in the lobby of e.r. the nurse said her vitals were fine so she had to wait. My mom was unconscious and then projectile vomiting. This year my mother went uci e.r. which was a million times more busy and she ended up there for 2 days and she had all the procedures to discover she has an anuerysm. Now I have had a surgery there all that went well it was pre-planned and my doctor was great. But certainly they could do better because once we went back to a room in e.r. people were chatting on their cell phones etc. I'm not saying the whole place is rotten but if you want feed back try learning from UCI triage where an actual doctor runs the show.

Juan Alarcon

The worst place to go they dont care about the people they will leave you in pain for hours, they prefer to be walking around talking To the other nurses instead of doing there job

Michael Conradson

Excellent care from the time we arrived at ER and were admitted to the hospital. Very caring and knowledgable nurses and doctors and support staff. You gave us comfort and addressed our concerns with professional guidelines. We are so grateful for the quality care.St. Joseph's Hospital is OUR Hospital of choice!

Hello Goodbye

Jesus Christ would be ashamed if he saw how much unethical stuff they do and the way they treat people in need. Emergency room and inpatient needs a lot of professionalism and real christianity instead of selling Catholicism in its name. It's so bad here that i won't be using chocs services anymore as well. Hippa is a joke to this place.

Myron Odums

Very caring staff from volunteers to nurses,doctors and administrative staff. All make you feel like you're being cared for with affection .

Eden Tropp

My mother is currently a patient on orthopedic floor..had major back surgery. Wonderful care from all the staff...nice and quiet...a great hospital. I'm a physical therapist and know what's expected from caregivers...St. Joseph's is a great environment!

Ali Khaled

Very bad place. The doctor didn't even come out after surgery as I waited 4 hrs and then he didn't bother coming and it was just bad and careless Doctor . The experience was so bad I had to come back to report. The doctor called on the phone and when I answered he straight said, everything is fine so I was like hello Dr how was your day, he was like fine, all is fine, anything else, and I was like oh sorry if I was taking your time then he hung up on my face. Very bad Dr and its best not to say his name but I'm sure once he sees my name he will know who he is.

Christine Marie Puga

So I came to the hospital on 11-10 and they did a hysterectomy and also a medical necessity tummy tuck and it's two major surgeries in one is a really big deal dealing twice the pain. So I had quite a few day nurses (RN) and quite a few nursing assistants (CNA's) but one stands out from the rest. Her name is Necole and she been my Night CNA. Since night one. She was so Nice, Sweet, Professional, Polite, Patience, Friendy completely sincere with her care in my time of extreme pain and adjusting after my surgeries. She takes he job serious and Very respectful with previous visits I felt like I was just a number or a patient on the list and very cold with me but she is a complete opposite she is very warming and easy to talk to and helps you as much as she can to make you as comfortable as possible in my very uncomfortable situation. St Joseph's that awesome job I hiring her and I seriously suggest a promotion or raise because she is worth every dollar and plus some so, Thank you very much for having such a Amazing Employee her name once again is Necole #54849 Christine Puga

Evan Hughes

Just finished round 4 of a scheduled total of six chemotherapy sessions for a lymphoma diagnosis. I continually have left the oncolology ward tremendously impressed with the leadership, all of the nurses, nursing assistants, as well as all of the support staff. These caring people have made a real difference in my life.

Paul Andrews

Kathryn, one of the occasional nursing supervisors at St. Hospital, has brought their 4 star rating ( 220 long emergency room wait times even if you are vomiting blood and bleeding rectally and are brought in by ambulance you may be put in the waiting room and have to wait for 12 hours prior to getting admitted and getting a bed. This is quite unfortunate. Every person I discussed the problems with this nursing manager as soon as I mentioned her name they're faced with which are smart and they knew exactly what I was about to say without having to say it. Also, in the emergency room it is very dependent on which ER doctor you get as to the type of treatment you receive. My husband has severe PTSD and is supposed to be with his service dog very well-trained small dachshund. Twice she has contacted the Humane Society and he has called me hysterical to come get the dog before she was taken away from him in the guy did not appear very humane. He had a rod with a thing to grab the dog by the neck and a portable cage to put her in. My husband has stayed there five times recently. of course the other five times this Katheryn was not on at the time or not working at the time or whatever, so of course there was no problem. But because he was admitted on the just before the weekend I couldn't speak with anyone above her to resolve the problem and I was supposed to receive a call from risk management a person named Marty Jones I believe regarding this issue and never received the call. It is really disappointing because usually st. Joseph takes great care of my husband. It is really irritating that if you have a new or talk to her the wig out about sending you home with prescriptions for an aspirin and just don't spend hardly any time with the patient and if you go there and you have family and friends you want them to advocate for you to the maximum ability so that you get the best treatment. I'm still waiting to hear from Marty Jones 2 to 3 weeks later LOL I'm sorry Kathryn has destroyed the reputation of this Hospital

Argos Funeral Services

Professionally managed with a caring professional staff of Nurses, Doctors, and all support staff. Very clean and well maintained.

Karen Driscoll

I was very impressed with the care I recieved from the moment I arrived at the ER. I went in with chest pains & they took me immediately. They did an EKG, & my results were terrible. They admitted me & went into action on finding out my problem with my heart, being that I'm 54 & am good health & a slim person. Turns out my heart is only functioning at 20%. I knew I was in good hands.

Janice Kobre

We just want to send this note to Compliment Cheryl MacGilfrey, who works in St Joseph Cafeteria. She is a shining light and so upbeat and a real asset not only to St Joseph's but, to all medical staff and visitors who come into the cafeteria. There are soooo much stress, anxiety in a hospital. Her demeanor is a haven from all these things! We have been in St Jo's several times over the last 4 years and she has been consistently a blessing not only to us but to everyone that she interacts with so we wanted to just take this opportunity to give this much earned compliment to her.

Ally Montes

Best place ever!!! i delivered my baby girl here, I've been to the emergency rm (one time i went it was packed & altho it took a while to get me in, they still were very attentive & as quick as could be) & i've had surgery on my foot w/ general anesthesia. Everyone here are just the nicest staff ever. they work rapidly promptly & take safety very serious. they are very attentive & have always made me feel like the center of attention, even after i go home i always get phone calls to see how I'm doing. i always recommend this hospital & their doctors to just about everyone!

L R

I had a ACDF surgery and received the best care a hospital could give, the staff was wonderful, thank you.

Carlos V

The POS St Joseph hospital just want to work with PPO patients. This nuns mafia hospital just want your MONEY !! St Joseph hospital "was" my hospital for 24 years. Arriving to this hospital by ambulance with severe kidney stones pain i was rejected and denied me ER attention even I having the top HMO Blue Shield insurance. Then I was driven to Chapman Medical as closes ER Hospital where the attention at Chapman Medical was OUTSTANDING since first minute I got there ! St Joseph hospital takes the luxury of rejecting patience as they want. Their priority is your MONEY, not your health !

Wafaa Khalil

I went to ER ,the doctor never see me and he send his assistant , to treat me , she ordered C Scan , they did in one min without to give me white liquid I suppose to drink it before the Scan to make the picture clear , the results was wrong too , because I did Scan before in Pomona hospital with good stuff and the result was different , I trust Pomona valley all the time.

Arran Auld

Earlier this year, my wife had an ear infection and went to the ER. The ER doctor misdiagnosed her with swimmers ear. Her eardrum punctured the next day. When the same thing happened to her other ear, she left work and returned to the ER. The doctor that saw her diagnosed her appropriately, with a second punctured eardrum and severe infection but didn't share that diagnosis an left my wife sitting in the room in pain while the doctor chatted with her colleagues at the desk. When my wife came out of the room, the doctor ran down the hall and allowed an assistant to tell her she could go home with paperwork to read the diagnosis and instructions. The pain was so bad that my wife was in tears on her way back from the pharmacy. Regardless, we paid both of our ER bills on time. But St. Josephs decided to add insult to injury by attempting to double bill us during the holidays which is why I have decided to write this review and share this experience on the web. When we called about the duplicate bill with check numbers and dates, the billing rep did not even ask for the info we had because there was no question that we paid up in full according to her system. It was a clear attempt to steal from their patient. NEVER AGAIN!

Sarah Q

Though we had to wait for a while in the ER, the nurses and nurse PA were amazing and very helpful once we got in to see them.

Celia Velarde

The food is ok needs salt. But feeling a whole lot better when I came in

Bharani Krishnamurthy

This hospital needs negative stars. Understaffed in the ER. Waited close to 4 hours. If they can get people out of the door soon they should do it rather than keep them waiting forever. There was no one taking care of anyone for a good 30 minutes to an hour. I understand people take breaks but there should be some backup.

Melinda Wendrick

I had my daughter here and the nursing staff was amazing!!! We took her to CHOC and all of the staff were amazing except one nurse, but, there's always that one that ruins it for everyone! Lol

Dillon Wilson

My twins were born here and spent two weeks in the NICU and received the best care I can think of. They work with CHOC and are fantastic with neonatal care.

Maggie Garza

I work here and love the people I work with

Adriana Donnelly

I've had two of my children here and soon to be third on the way .great hospitality great hospital with the very best care ,couldn't have asked for more.

jose hulo

Great service especially to the guy in the parking garage on 5/3/16 who was helping all afternoon with paying for parking. Super nice guy who deserves a lot of recognition.

DT P.

Greatest hospital services, very warm friendly serviced

Graham Cano

We only experienced the labor and delivery ward, but the staff there was great. The invoicing department even got our bill right!

Brooke Worthington

My father was seen on 1/11/17. This was the worst service ever. A nurse did not come ask how he was doing besides a person who came in for 2 seconds. One nurse saw i was agitated and asked if my dad had been seen, i said nope not yet. She was off the clock and decided to stay and talk with me for 5 min. All I ask is that a nurse come to see if he was comfortable. Almost 6 hrs and 1 person came in to tell us the dr would be right in. Roughly an hr and half later, he came in for a few minutes and than discharged him saying he doesn't do teeth. Umm what is an er for. I than asked well obviously he has an abscess so can you get him some antibiotics. Also he had sores and such and i asked, since I recently had mrsa, if he was going to check him for it. Nope didn't check. Even I know signs of mrsa are boils or sores. Anyways the service was horrible besides one nurse who had just gotten off.

lia berquist

I\'m an independent childbirth educator and I\'m also a certified doula. I have had only one experience with St. Joseph Hospital, but I am completely impressed. This is TRULY a baby-friendly hospital. The nursing staff is amazing. A nurse can make or break a birth. These nurses are top-notch: respectful, understanding, empathetic (not desensitized), encouraging, cautious, and just a joy. If you want to have a natural birth, ask for Allison, Melissa, or Rebecca.

Carrol Rehbein

UNBELIEVABLE!!!!!!!!!!!!! We got here at 8:25pm and it's now 12:50am and STILL waiting. There wasn't many people in the ER but i can tell you I watched 3 different people that came in AFTER us that got seen and released. ABSOLUTELY RIDICULOUS and to be honest it feels very racist in my opinion. I will absolutely NEVER come back here again, they show partiality BIG TIME!!!!!!

Cameron Clemente

They did a fantastic job on my third heart surgery ty dr palyfox for fixing my pulmonary value such a great place to have my surgery and i recover in choc hospital

Erik Boeryd

I would choose negative stars. My experience was the worst experience I had ever had in a hospital with such a high reputation. You need to change something about this place immediately or you will never hear from my name or my family names again. I mean cone on resstants strains for bad behavior? I had every right to cuss yell, spit in your face while you didn't care and all you care for is yourself. It is a nice facility, but needs a MAJOR FIX UP IMMEDIDETLY HOW DO YOU PUT SOME ONE IN THE WRONG WARD AND YOU KNEW IT?? I will never com back to this hell hole again. Because that was I was experiencing and would never recoomend this place and to one of my friends

Brian Goodin

i have gi issues and a history of past drug use... first couple of visits i was treated like a human being.... this am was totally opposite..,i was admitted with vommiting and stomach pains...i was given no fluids..before i even got changed to a gown the nurse was asking me if i had a ride home...the dr was rude..no xrays of my stomach...he (Dr)tried to get me to drink a cup of water)..was discharged still in tremondous pain... im ashamed to say this but i relapsed to kill the pain...i truely felt like i was given no help at all.... subsequently im filing a complaint against the dr

debi flynn

The food is great , the staff. are knowledgable. And the care and compassion is over the top. THE FACILITY IS EXELLENT

dale ammon

Review by Diana Kiger. You're going to be in good hands at St. Joseph Hospital. Not only from the care you receive from the doctors and the nurses, there are many more employees that go beyond what you would expect. My husband had just had surgery and while I was outside the next day going for a walk I sat on a bench near Choc and when I got up I had left my fanny pack sitting ont the bench. After going back around several times it was no longer there. I was referred to the St. Joseph Hospital Security Services. A special thank you to Sgt. Tim Pitts who just took charge of the situation, made an extraordinary effort and didn't give up. I knew I was in good hands. He informed me later in the day they had found the fanny pack. A honest employee in the maintenance department had found it and turned it in at CHOC. Sgt. Tim Pitts took us over to CHOC Security Services where i met steven Barreda and two others and recovered the fanny pack. Thank You all for your effort, integrity and professionalism.

David Dixon

My dad use to work here. Their cafeteria always seemed so great. That is how you judge a hospital, right?

Happy Ash

I came for a threatened miscarriage when I was 14 weeks pregnant and the doctor was beyond bad. He was incredibly rude. He told me I shouldn't ask questions, then whenever I tried to ask a question he told me it sounded like I didn't want to keep my baby. He also threw out multiple wild diagnoses that were totally inconsistent with my symptoms. I was on vacation and when I got ahold of my doctor at home, she diagnosed me over the phone with a common, not serious condition. Ok, so everyone has one bad apple. Mistakes can be made, but the mark of quality is how they are dealt with. That's where they really failed. I wrote a formal complaint, they lost it, and then calling me 9 months later babbling about lab work. It sounded like they had my account confused with another because no lab work was done or billed for. I sent in all the paperwork again and asked that the bill be reduced since I had to go to another hospital to get an ultrasound. They said they never under any circumstances will lower a bill and that doctor quality is not their concern. They said the doctors don't work for us so their behavior and competence is not our problem. The billing people are compassionate, but not knowledgeable. Everyone else I've spoken with there is a rude, defensive, and unhelpful. No one knows how anything in the billing department or appeals department works either. Or even the address or phone number. I requested my records on multiple occasions, but they were never sent. I did send in the signed forms to get them, but they just aren't organized enough to follow through. I was never able to obtain an itemized bill despite multiple requests either.

David Moreno

Friendly staff, my girlfriend was having stomach problems and they helped us get to the ER. Also the Doctors and nurses were also helpful in helping my girlfriend out. Would come again to this hospital.

Neboqusec

The ER here is awful. Brought my wife in at 9pm didnt get to leave till 5am the next day....wasnt even anything very serious. Have to wait over an hour just to get some paperwork signed or to actually see a doctor or nurse, if you ask for assistance some of the nurses just blow you off....i hope i never need the ER here, id probably die waiting before i get to see anyone.

Billy Martinez

Love coming here the always walk me to my needed location. Currier.

B D

Terrible place. The surgeon, Palafox, botched the first cancer surgery. Had to have second surgery -- spent 30 days in hospital because they gave me MRSA, pneumonia, tachycardia, and deep vein thrombosis. STAY AWAY.

Sonam Kapadia

ER staff is excellent, very friendly and will give you their 100%

Sherry E

If I need medical care, I don't want to be anyplace else. I had twins by c-section in 1987 and open heart surgery in 2015 and was well cared for.

J. Y.

St. Joseph Hospital is a scammer! I went their to have an ultrasound for my thyroid gland, they asked $1,200 while other community hospital asked $120, and an image center asked $60 if I paid cash. However, I trusted this hospital won't cost much so I went there, they didn't tell me when I did a register, the registry man just asked my I.D., s.s#, home address, and credit card #s, and he told me didn't know the prices. Two weeks late, I received a $1200 bill with my $500 insurance-Deductible payment. I called them to deal with, but no one really cares. The payment officer threatened me that they will put me to some collection centers, and they did! Bad people who earn money from scamming and cheating....

Hasmin Lucero

All 3 of my beautiful blessings were born here i love there care and service they have for all of their guest #1 recommended

NEWS NOW BOSTON

To be honest this place deserves negative stars this is by far the worst er I have ever been to ....came to the hospital at 11:45 pm for an infection swelling and pain in my leg I could barely walk but no one seemed to care as I limped into the ed then had to wait over an hour to get a room I was seen by an MD and a pa the pa only seemed slightly interested in my concerns but the MD Christopher Yao was completely rude unprofessional and refused to listen to my concerns I have serious doubts about his license to practice medicine no professional caregiver should be that rude to a patient after dismissing my infection as general pain I was forced out of the ed at 2 am I can still barely walk but managed to get across the street to CHOC where the Dr and nurses offered to evaluate my condition but due to my age I would have to go back to st Joseph for treatment I learned after the nurse at CHOC called across the street that they accused me of only wanting strong pain meds which I never asked for please don't go to this hospital it's a waste of time and the so called "doctors" there don't care at all I will be bringing this matter to my attorney and the state licensing board

John Elmer

Very compassionate and caring hospital.

David Johnson

yesterday I went to E.R. with an ongoing condition, which has gone on for about 11 years now and the cause remains unknown. I think it's pyloric-stenosis, the adult version because most of the symptoms match and I had it has a child, also my oldest son had it as a child and later developed the adult version . His symptoms very much like mine. But it was ruled out by one of the specialist. Maybe I am thinking he missed something! So I am very frustrated and every time I go to E.R. it is an awful experience. My sphinter closes tight and bile builds up, incredible awful experience and yet from the outside apparently I just do not appear as badly as I feel. Every trip to E.R. I have to give them the entire story over and over 20 time or more. and depending on how long the attach has been going on it becomes very hard to think coherence, so the story is not always as lucid as it might be. On one of my visits they gave dilotin and it stabilized me within 15 minutes. Great! except some doctors gave me less than the dosage that worked, some not at all, resulting in an early return of the symptoms and no help at all in the latter. once I understood this fact on subsequent visits to E.R. I made sure to indicate that information. Sometimes it was received well, other times the doctors were doubtful. I made the administration of E.R. aware of my problem last year. Yesterday, I was treated by a fine E.R. doctor G. Gomez who bad a pun I apparently did not get at the time, because of my circumstance. Bottom line he got me stable in no time at all. I appreciate his expertize. My frustration is with the entire system that some how keeps putting me in very difficult circumstances coming to E.R. and needing a powerful drug to stabilize me. But it works and saves me from the attach. Some of the doctors tried different drugs, muscle relaxants, so far only the dilotin. I have no opinion I just want the episode to be over -- what ever E.R. can do I appreciate. what ever drug works its there deal not mind, but I know what works.I am open to anything better. somebody speak up.

Steven Kanter

I came in with a serious fever, nausea and chills. Wasn't able to hold down food or water so after nearly a day of pain, I decided to go to urgent care. The place was a mess. Littered with unorganized, untrained, unhelpful workers who cared more about shuffling patients into different forms of waiting than creating an atmosphere that was remotely tolerable. After 3 hours of terrible lobby service, I finally was brought into a room. They asked me (for the 8th time) what the problem was, then I proceded to wait another 30 minutes before the doctor, an older man who seemed more interested in sleeping than listening to my issues. He said I was dehydrated (obviously) and asked to put me on an IV for fluids. Oh yeah, and for the pain, an Advil. After the 2 hour drip was finished, I kindly asked a passing nurse if she could call the doctor and if they could remove the needle from my arm. She replied snarly "NO. We have to wait till the doctor gets here." After about 6 hours of me asking agitated nurses where the doctor was (by the way, this is 6 hours AFTER the 2 hour drip, AFTER the 3 hour wait), I was yelled at my the nurse for my "insolence." She said I was acting like a baby and they were doing everything they could to find the doctor, who, for all we know, was at the bar down the street. I talked to an intern and he was the only person who seemed remotely sympathetic. I asked him if he could remove the IV, which at this point, my arm was in so much pain I was having trouble seeing—and he said he couldn't, but that there was legally no "obligation" for me to stay at the hospital. He basically winked and left. After a final 30 minutes of painful waiting, I decided I had enough and removed the needle from my own vain. I got up, wiped off the blood, put on my clothes, walked outside, past the assistant desks, past the check in area, outside to the parking lot...without a single staff member raising an eye. Not a good place to go if you like being treated like a human. Oh yeah, then the hospital had the audacity to charge me $800 - and yes, I have insurance. $800 to spend one of the worst nights of my life with a tube in my arm and an Advil in my stomach.

Robert Pendleton

Everyone I dealt with was great.

Michele Carpenter

The people are wonderful

Tammy Anderson

?As much as I hate going to thehospital, I went to S.J. hospital after my "home" hospital failed completely ! Not exactly what I'd call enjoyable, but very ? impressive overall!

Elias Shehadi

I went their because my friendDr Marin Their Billing department very bad they cash my check and 3 months later they send me to collection When you talk them said ok month later same problem BAD BAD BAD BAD BAD

Emmanuel Martinez

I remember st. Joseph hospital when I was 8 years old.

Michael James Hansen

If you dont have insurance the fees are insane. 1,100 for a 15 minute ultrasound. However they helped me get qualified for MSI after racking up 6000 in bills and MSI paid for all of it. The service besides the money was top noch. I will say the doctor was late for the appointment but I feel better now and the place is really clean.

Sergio Hernandez

Great nurses very active

Miguel Romero

One of the top 3 hospitals in Orange County imo

shanice camacho

Horrible. 12 hours just for blood test. No one was helping. Go somewhere else

Cesar Ortiz Gee

Takes more than 5 hrs to get attended rude employees

Ryan Glass

I was born here. So far, no problems.

Megan Romanowsky

One of the anesthesiologists here told me to "stop yelling" while I was 8 cm dilated, in labor, and having the most painful contractions on the face of the earth 10 seconds apart. He was a man of course. Maybe he should try giving birth.

Monika Abreu

If you want to wait 4 hours in the emergency room come to this hospital!

tom nader

YESTERDAY SATURDAY 6/22/13 I TOOK MY 4 YEAR OLD DAUGHTER TO THE EMERGENCY ABOUT 2.30 PM ,AT THE FRONT DOOR A NURSE ADMITTED US AND ASK US WHAT WAS WRONG IN SPANISH ,ONCE SHE NOTICE WE ARE NOT SPANISH SHE SPOKE IN ENGLISH, I TOLD HER MY DAUGHTER WAS IN HIGH FEVER AND SHE HAS EAR PAIN , SHE TOLD US HAVE A SEAT, I ASKED HER HOW LONG IS THE WAITE APPROX SHE SAID VERY SOON, ALL THE FAMILIES WERE AFTER US WERE ADMITTED BEFORE US AND NOW IS ALMOST 6 PM MY KID STILL IN HIGH FEVER, THEY WERE ADMITTING ALL SPANISH LANGUAGE PEOPLE IN FIRST, THEN MY WIFE WENT TO THE SAME NURSE AND COMPLAINED THAT IS ALMOST 3 HOURS WE WERE IN WAITING ROOM, YET YOU LETTING OTHERS WHO CAME AFTER US IN, SHE SAID HAVE A SEAT, THEN LITTLE BIT LATER I WENT AND ASKED HER SAME THING SHE VERY UN FRIENDLY AND SAID SAME THING TO ME, SHE NEVER OFFERED AND ASKED HOW IS YOUR DAUGHTER CONDITION ,SHE ALSO DID NOT LET ME KNOW WHAT WAS HER NAME ,THEN I TOLD HER I WILL COMPLAINT AND WRITE A REPORT SHE SAID SHE DID NOT CARE, FINALLY WE GOT IN , TOTALLY BAD EXPERIENCE FOR US ,SHEETS IN THE ROOM WAS USED AND WAS NOT CHANGED HAD LOTS OF STAIN ON IT, I WILL NEVER RECOMMEND THIS PLACE TO ANYONE ,

Andres Dena

Great staff

Eladio Suarez

Second time here and will never return!!! Service was horrible my son is crying his lungs out and they don't offer milk juice a snack anything. They did cheat X-rays that took almost 2hrs to get the results back and I had to keep bothering them to hurry up and then the doc wants urine sample right when we were almost done well that takes another hr for the results and another 45 min for the discharge papers!!!! RIDICULOUS!!!!

Steve Mitchell

Dr. Lee and entire staff are great.

Jeanette Maloof-Owen

My sister is a cancer patient there and twice in 2 months she has used contracted c. Diff. Insist on anyone entering the room to wash their hands and be vigilant on checking with their Environmental Services that they are following protocol.

Larry Charles

Went there under emergency circumstances. ..service was excellent

Juan Torres

professional staff ,very caring helpful

Ed M

No kids in mother baby!?!? Not family friendly . Got kicked out trying to see my family . Bull $#!+!

Jeffrey Pinto

best place to work

a varg

Wait for the ER is 3+ hours. Doesn't seem to matter what you have. Understaffed and nobody seems to care. Something needs to be done about the decline of this hospital.

Lindsay Lohan

The nursing staff is okay, some nurses I have come across are rude.

Daniel Amaya

Wow what a great team

Jade Yan

St . Joseph hospital is the worst hospital , I pregnant 7 months just did normal ultrasound then they charged me $2111.82 !that's ridiculous.....

Humberto C

Best hospital

Salma Lala

Great docters and nurses

Daniel Tran

I watched on youtube and I knew that staff of St Joseph Hospital Tri Lam (Manages the day to day activities of the Clinical Engineering Department)is a YouTuber, his channel is Chem Gio. He attacks women by making her dirty, nasty pictures with threaten captions, He has PTSD issue , so it is very dangerous for patients and people who around him.Tri Lam on show on social channels wearing a military Uniform to threaten attacks people. Tri admitted that he doesn't care of his job, he just think of his victim, his enemy all the time while he working. Is he qualified for medical job ?with to many patients like St Joseph Hospital ? His wife is Candy Dang, she has a Youtube channel also. She has a hate speech, she hate the US,and attack, slander, curse, abuse, harass..people lihe her husband Tri Lam Below are some pictures I got from his chanel " Chem Gio" anh the youtube links so proof that what I say is TRUE. 1- Tri wearing a military Uniform to threaten attacks people https://youtu.be/fEnb6WeN3Lo 2- Tri Lam Youtube Channel https://www.youtube.com/@chemgiousa 3-Tri Lam Created nasty video of himself https://www.youtube.com/watch?v=70NP1S4xxCM 4-Tri Lam Attack Buddhism https://www.youtube.com/.../UC6HGCAKUhkIWZMU.../community... 5-Tri Lam insult Buddhism, defame Buddhism monk, trample women https://www.youtube.com/.../Ugkx1EqbeHi6rfQQY2uoJBxJdkMod... 6- Tri Lam attacks lady, made pictures they are animals https://www.youtube.com/.../UC6HGCAKUhkIWZMU.../community... https://www.youtube.com/.../UC6HGCAKUhkIWZMU.../community... https://www.youtube.com/.../UC6HGCAKUhkIWZMU.../community... 7- Candy Dang-HIS WIFE -Speaks out strongly HATE The United State https://youtube.com/.../UgkxIeRrMP1vQUXKF1uuhlgHs1gGUd5N0imV I HOPE The Human Resource Review his problems, help him and keep safe for people , patient in the Hospital . thank you (The pictures attached are made by Tri Lam and posted on his youtube channel Chem Gio to attack , bully , slander woman, discriminate religion,buddhism, monks )

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